Reviews
Service department was very courteous and detailed. They...
Service department was very courteous and detailed. They took care of all my needs in a professional manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve had nothing but good experiences at Rivera Toyota....
I’ve had nothing but good experiences at Rivera Toyota. This is my second included service with my vehicle and it went smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience at the dealership was great. Everyone was...
My experience at the dealership was great. Everyone was really helpful and informative. Overall it was a great experience and would definitely recommend to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Catherine Hutt in parts/service was able to prevent a...
Catherine Hutt in parts/service was able to prevent a potential problem with my 21 RAV4 using her smart sense. I occasionally check under the hood of all my cars, and after checking the reservoir, I noticed my brake fluid was not on maximum. I drove to Rivera to buy some brake fluid and I was going to place a little brake fluid in the reservoir to get it back to the max level. She said there should be no need to add fluid with a new car. She said with newer vehicles, the brake fluid level drops slightly as the pads wear (I didn't know that). She insisted to get the car in immediately to check the brakes anyway. The technician checked the car and confirmed that the level dropped a little but the entire brake system was perfect. She saved me from potentially damaging my brake system by adding more fluid. Catherine, I can't thank you enough for that. THANK YOU! For the past several years, I've taken my other Toyotas to Rivera for service because they were always really great. Catherine has now single handedly solidified Rivera at EXCELLENT. Catherine you and the everyone else there went over and beyond the normal level of service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
In a word 'Professional' especially Ivan our salesman....
In a word 'Professional' especially Ivan our salesman. Ivan went out of his way to ensure we understood the process. Heber in finance, animated indivdual but extremely passionate and thoughtful explaining the various options available. Thank you gentlemen and to all the staff of Rivera. A great bunch !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent and attentive service. Prompt and helpful as...
Excellent and attentive service. Prompt and helpful as well would use them again without hesitation
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
everyone was so nice and helpful!!!Great experience...
everyone was so nice and helpful!!! Great experience getting my first toyota!!! I love my car!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, and efficient service. It was personalized and...
Fast, and efficient service. It was personalized and tailored to my needs. I’d definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff was very nice and courteous answer all my...
The staff was very nice and courteous answer all my questions Explained everything so I would understand
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John Rossi is amazing, he made my purchase feel so easy...
John Rossi is amazing, he made my purchase feel so easy with the car that I was looking for. Everyone was so friendly. A great experience! Thank you, John. I personally will recommend people buying at Rivera Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car