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Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1644 lifetime reviews. Includes reviews of Bay Ridge Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 9, 2018

    I was there yesterday changing the oil in my car for the first time. From the moment when I drove through the gates to the time when I got back in my car... I felt like I was a very special customer there. Everyone there did their best but for the most part I must thank Steve Harris. He pointed out on an important safety recall that needed to be fixed in my car and I agreed to leave the car to fix it. I got it back on time no problems at all.Steve was there to answer any questions and for assistance from the beginning to the end. I had the best experience in Honda Service Center!!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We very much appreciate these kind comments about your experience working with our service team. We aim to provide the best possible service to all th...at we work with, and are glad that it has shown. Please do not hesitate to reach out further if you need anything else.

  • 5.0 out of 5
    November 8, 2018

    Bay Ridge Honda is the place to purchase your next Honda. Great teamwork. I recommend Frank Baldassare. He is very professional and helpful. Overall... my whole experience at Bay Ridge Honda has been very pleasant. Thak you to Joann for working with Frank making sure I got my new Honda CRV.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mary Jane, thank you for taking the time to share this very kind feedback of your experience working with Frank and our team. It was our pleasure to h...elp, and we are so glad that you had such a positive experience. If you ever need anything else, please do not hesitate to call.


    Worked with:
    Frank Baldassare

    Gold Master Sales Consultant

    (5.0) 92 reviews

  • 5.0 out of 5
    November 7, 2018

    Everyone there Is very explainable and helpful. Have answers to all my questions. Easiest method by taking things step by step . Getting a great deal... on a car I wanted.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and thank you for shopping with Bay Ridge Honda!


    Worked with:
    Frank Baldassare

    Gold Master Sales Consultant

    (5.0) 92 reviews

  • 5.0 out of 5
    November 3, 2018

    I bought a 2017 Lexus 200t. I'm so happy with my pick. Thank you Asad Basha and Joseph Ross, you showed great skills of profelislim. Your courteous and... friendly attitude had me look no where else. Thank you Ariana Toshek, your great mannerism and warm welcome to Bay Ridge Honda makes anyone that step foot through that door would look no further. Great and friendly staff. Thank you all. I'm looking forward to do more business with you.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share this very kind review and feedback of your experience. We were happy to help, and are so glad that you had such... a positive experience while working with our team. If there is ever anything else you may need, please do not hesitate to reach out again.


    Worked with:
    Ariana Toshek

    BDC Manager

    NOT RATED

  • 5.0 out of 5
    October 31, 2018

    My partner and I feel very lucky to have had a salesman like Igor assisting us. Igor is a genuine worker and puts a lot of love in what he does- and I... find that to be very rare. Fast, easy and pleasant experience all around.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Igor Shiff

    Sales and leasing consultant

    (5.0) 107 reviews

  • 5.0 out of 5
    October 27, 2018

    I had a great professional experience very quick and and simple process with Igor . Everything was organized and ready to go. Thank you so much for everything...

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star review. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased t...o know our standards for professional and timely service were reflected in your experience. Should you need anything else, please reach out!


    Worked with:
    Igor Shiff

    Sales and leasing consultant

    (5.0) 107 reviews

  • 5.0 out of 5
    October 4, 2018

    I've been leasing an odyssey here since 2004. John M & Elizabeth P as always came thru w/ A+ service & pricing. Definitely will be back.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and consideration for our sales team, we are happy to help! We appreciate the continued patronage and look forward to wor...king with you for many more years to come.


    Worked with:
    Elizabeth Polanco

    Platinum top 100

    (4.9) 112 reviews

    John Marino

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    September 1, 2018

    I just got a lease on a brand new Honda Civic! Mr. Wong was a very understanding man, listening to everything we had to say, and guiding us. I wish that... all sales people could be like him. I wasn't sure I wanted a Honda, but Mr Wong changed that. Mr.Wong explained every aspect of the car through the entire process, letting me spend as much time as I wanted to think it over. He was even willing to stay past the closing time to answer my questions about the lease agreement. I managed to pick up the car the day after making a decision. Mr Wong was so friendly, he made the process so easy and was patient the whole time. He was amazing. I'd recommend anyone going here to ask for him specifically.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Omar, thank you for the thorough feedback on your experience with Graham on the lot. We are happy to read he was able to answer all your questions and... help with your decision. We look forward to working with you on all your servicing needs!


    Worked with:
    Graham Wong

    Sales Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    September 1, 2018

    I just bought a new Blue Honda Civic along with my son, with the help of Mr. Gram Wong. Mr. Wong was an amazing consultant, explaining every little detail... and part of the lease. He was willing to work with us, and answered every question we had, no matter how obvious. He was very polite and patient with us, securing us a great deal. He even helped us get a deal from the insurance company. Mr. Wong is a very knowledgeable man with a lot of experience, very professional and a pleasure to work with. Ask for him at the front desk!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words on your experience with Graham! We appreciate the support and will be sure to pass along the kind words.


    Worked with:
    Graham Wong

    Sales Consultant

    (5.0) 5 reviews

  • 4.0 out of 5
    August 27, 2018

    This was my first time at Bay Ridge Honda . I was getting lease on a new Honda Civic and I'm satisfied with deal I got . My sales person was Don Sagesse... , he was very professional and helpful to get the deal I was looking for . Overall good experience .

    4.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Leon, thank you for the kind words on your experience with Don on the sales lot. We are so happy to read you had a great first time experience with us..., and we hope to work with you on future service needs.

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Bay Ridge Honda

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