Bay Ridge Honda

They were absolutely amazing. Got my dream car for the best price by far. I went to NJ and CT and they beat every price!! No wonder they were packed. My salesmen Daout was great and the female manager was so polite and made sure I was taken care of every step of the way!!

Worked with Jeff on the purchase of a used CR-V at BRH. He was extremely helpful, explaining the entire process and walking me through all the options. Everything was incredibly smooth and once I picked the car and finalized the purchase he spent an hour showing me all the features and helping me get everything setup. Overall the best car buying experience I've ever had!

I had reached out to them about a used Pilot. I asked if they shipped cars. I am within a several hours drive, but if they shipped, I might avoid the drive. I was told they don’t sell, not don’t ship, to owners in my state. I asked if that was just their dealership or all of them in the state of NY. I asked so I would know whether to stop looking in that entire state or not. They did not respond back. I guess once they found out I was from another state, they did not want my business. Disappointing because I have driven to other states to buy cars before, so would be willing to do so this time, if they didn’t ship. I actually saw several vehicles of interest, other than the one I made contact on. I guess they didn’t want to bother. Maybe they are a fabulous dealer in person? I can only speak for my email interactions with them.

Stay away or triple check every single number before you sign any paperwork, do not believe anything they say until you actually see it written in contract. They are scamming customers, they lied and stole money from us, and I’m sure they did it to many others. And it’s nothing new for them it turns out - back in 2018 Bay Ride Honda was fined by NYS Attorney General and had to pay over $400,000 in penalties and restitution for overcharging and scamming customers. Look it up, it’s very easy to find. We have been loyal long time customers of Bay Ridge Honda, we just got 5th car in a row from them between me and my husband (4 leased, 1 bought), 4 of them we got from the same sales person - Stephanie Rivera. We have been happy with them for years, but now Stephanie Rivera, Dave (Vlad) the finance person, and managers (Stephanie or Stefanie, among others) decided to lie and cheat, and basically steal from us. We agreed on monthly lease payment with 0 down payment via text messages with Stephanie. We went to sign the paperwork, were very surprised with big amount we were supposed to pay at signing, but Dave (Vlad) didn’t want to show us the breakdown and was throwing numbers at us saying that it’s from Stephanie so must be right, that taxes are high, plus fees. Very surprised, but never expecting to be lied to and taken advantage of after all those years of being their customer, we signed the documents. It was 5th car we were getting from the same place, 4th from the same person, Stephanie would never lie to us we thought… We went over the paperwork as soon as we got home and saw they charged us $1,650 down payment + tax, that we never agreed on and/or approved. It was late evening so I emailed Stephanie requesting refund of the down payment. She called me the next morning acting surprised and trying to convince me that it’s not down payment, that it’s the way 0 down contracts are structured, etc. Lies. She then said that her manager will call me later that day - nobody called. She texted me later that finance manager will call me - no calls still. I emailed them and finally Stephanie (Stefanie?) the manager called me giving all strange explanations that didn’t make sense at all. All lies again. She promised to send me paperwork with correct number of miles the car had when we got it - document said 10, when it was actually 41 miles. If we go over mileage at lease end these 31 miles might make all the difference, but of course she didn’t send me the corrected document. I emailed them again - no response. They don’t care. Report it to the authorities (State and City), and to Honda corporate office if you were lied to and scammed, businesses like Bay Ridge Honda and their employees should be held responsible for their deceptive practices.

Jeff Goldberg is the absolute BEST salesmen that I have ever worked with! He's always professional, kind and compassionate! He listens and doesn't try to force you into anything you don't want. He just helped me purchase my 4TH new car! He's responsive and checks in regularly to see if there are any issues and how Im liking my new vehicle! He consistently goes above and beyond which is why Ive purchased 4 cars from him! Also Asad Basha in the finance department is the BEST person to make it ALL happen! He's so pleasant and has consistently made the experience of purchasing my vehicles awesome! That's why I continue to purchase my vehicles at Bay Ridge Honda! Thank you both for making my experiences purchasing my vehicles, seamless and comfortable! I greatly appreciate it! Best, Immani W

On Friday, March 14, 2025, I leased the 2025 Honda CRV. The salesperson was Luis Cintron. He is professional and has a kind and pleasant disposition. Luis went above and beyond for me. I appreciate how seamless he made things for me. At my age in three years I don’t know if I will be able to lease another vehicle. 🥲 If I’m not, I will definitely recommend Luis as the salesperson to my relatives and friends.

Professional sales- good environment. I ended up buying from m another dealer on a certified car. - the same - pice and condition won the deal. Bay Ridge was unable to lower the price. .

Gram Wong and rest of staff are phenomenal! Purchased Certified 2020 Honda HR-V EX

Racist and Unprofessional Experience at Honda Bay Ridge – Avoid at All Costs My sister and I had an absolutely terrible experience at Honda Bay Ridge when we attempted to lease a car. After selecting a car and agreeing on a monthly payment, we put down a deposit. The next day, my sister returned to pay the remaining amount and pick up the car. She signed all the documents, but quickly realized that the amount had changed from what we originally agreed upon. When she questioned this, the finance manager seemed clueless and didn’t even know about a discount that had been offered to us. Despite this, the numbers still didn’t add up. My sister tried to negotiate, and when she called me for advice, I told her not to agree to the new terms until I arrived. Unfortunately, while I was on my way, my sister reluctantly agreed to pay the higher amount, even though it was above the original deal. When I got there, I expressed my dissatisfaction to the manager, stating that their service was unacceptable and that I would not hesitate to leave a bad review. Instead of addressing our concerns, another manager came over and abruptly told us that they were no longer willing to sell us the car, saying, “We don’t like to do business with you.” This was shocking, especially since my sister already had the keys in her hand and had cleared the insurance. We demanded either the car or a legal explanation for why they couldn’t complete the sale. Instead of providing any explanation, they began threatening us and said they would call the police. We were forced to wait until 10 PM, and when the police arrived, they made us leave, leaving us with no car, no refund, and no explanation. To make matters worse, the staff harassed us and made derogatory comments about my Muslim sister’s attire, which was both offensive and discriminatory. This kind of racist and unprofessional behavior is completely unacceptable, and I am now pursuing legal action against them. These managers need to be held accountable for their actions. I strongly urge anyone considering Honda Bay Ridge to avoid this dealership at all costs. Their behavior was not only unprofessional but blatantly racist. Save yourself the headache and take your business elsewhere.

Bought a honda Pilot LE with this dealer, Honda care was added without my consent. Got lawyer involved, BBB has been notified. Stay away from this dealer. Stop scamming customers.