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Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1638 lifetime reviews. Includes reviews of Bay Ridge Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 5, 2018

    I've been leasing an odyssey here since 2004. John M & Elizabeth P as always came thru w/ A+ service & pricing. Definitely will be back.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bay Ridge Honda

    Thank you for the kind words and consideration for our sales team, we are happy to help! We appreciate the continued patronage and look forward to wor...king with you for many more years to come.


    Worked with:
    Elizabeth Polanco

    Platinum top 100

    (5.0) 112 reviews

    John Marino

    Sales Manager

    (5.0) 35 reviews

  • 5.0 out of 5
    September 2, 2018

    I just got a lease on a brand new Honda Civic! Mr. Wong was a very understanding man, listening to everything we had to say, and guiding us. I wish that... all sales people could be like him. I wasn't sure I wanted a Honda, but Mr Wong changed that. Mr.Wong explained every aspect of the car through the entire process, letting me spend as much time as I wanted to think it over. He was even willing to stay past the closing time to answer my questions about the lease agreement. I managed to pick up the car the day after making a decision. Mr Wong was so friendly, he made the process so easy and was patient the whole time. He was amazing. I'd recommend anyone going here to ask for him specifically.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bay Ridge Honda

    Omar, thank you for the thorough feedback on your experience with Graham on the lot. We are happy to read he was able to answer all your questions and... help with your decision. We look forward to working with you on all your servicing needs!


    Worked with:
    Graham Wong

    Sales Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    September 2, 2018

    I just bought a new Blue Honda Civic along with my son, with the help of Mr. Gram Wong. Mr. Wong was an amazing consultant, explaining every little detail... and part of the lease. He was willing to work with us, and answered every question we had, no matter how obvious. He was very polite and patient with us, securing us a great deal. He even helped us get a deal from the insurance company. Mr. Wong is a very knowledgeable man with a lot of experience, very professional and a pleasure to work with. Ask for him at the front desk!

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bay Ridge Honda

    Thank you for the kind words on your experience with Graham! We appreciate the support and will be sure to pass along the kind words.


    Worked with:
    Graham Wong

    Sales Consultant

    (5.0) 5 reviews

  • 4.0 out of 5
    August 27, 2018

    This was my first time at Bay Ridge Honda . I was getting lease on a new Honda Civic and I'm satisfied with deal I got . My sales person was Don Sagesse... , he was very professional and helpful to get the deal I was looking for . Overall good experience .

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    4.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bay Ridge Honda

    Leon, thank you for the kind words on your experience with Don on the sales lot. We are so happy to read you had a great first time experience with us..., and we hope to work with you on future service needs.

  • 1.0 out of 5
    August 21, 2018

    This place is trash! If 0 was an option I would choose that! Went in for a Honda Pilot with my father the guy who “helped” us Jaime first tried... to sell us one with a whole bunch of stuff we didn’t want, keep pushing and pushing we said no because we would end up paying for stuff we don’t want! Said he would order a new one with the specifications we wanted left a $1000 deposit. Came back about 4 days later showed us the car, wanted to pass us a 100 and something mile car for a new one said it was driven from upstate but since there is no previous owner it was “new” my father told him he didn’t want it. He got upset said we can’t espect the dealership to pay a truck to transport it. If we wanted that we had to pay and extra $700-$800 out of pocket for that! Told him all we wanted was our deposit back we will go elsewhere brought over the manager who pretty much said it was an inconvenience to them and that we will no get the deposit back no matter what because of the trouble they went through to get this car and kept pointing at their sign on the wall. Left and went to SI Honda wayyyyyy better service got our new car that was also transported from elsewhere but it was brought on a truck not being driven from idk where. My recommendation to anyone is don’t go to this dealership honestly pay the toll and get wayyyyy better service in SI.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jaime Fernandez

    Senior Sales Consultant

    (4.5) 73 reviews

  • 5.0 out of 5
    August 20, 2018

    Excellent customer service! Luis is friendly and professional!! Highly satisfied with my car buying experience.was in and out very quickly and never felt... pressured.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bay Ridge Honda

    Thank you for the kind words, we will be sure to pass them along to Luis!


    Worked with:
    Luis Cintron

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    August 14, 2018

    We been going dealing with Bayridge Honda got about 12 years with the best salesman Igor Shiff for every car me my wife and my daughters

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bay Ridge Honda

    Thank you for the kind words on your many years of experiences with us! We appreciate your family's patronage and we look forward to working with you ...again soon.


    Worked with:
    Igor Shiff

    Sales and leasing consultant

    (5.0) 105 reviews

  • 5.0 out of 5
    August 6, 2018

    After having a horrible experience purchasing a car, I walked into Bay Ridge Honda expecting the worse. I was wrong. I had an appointment with Kevin Gelb... and he made the experience as painless as possible, Kevin is very professional, he knows what he is doing. I highly recommend.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bay Ridge Honda

    Cathy, thank you for the 5 star review and recommendation. We'll be sure to pass along your kind words. We strive to provide professional service, and... we're pleased to know this was reflected in your car buying experience. Should you need anything in the future, please reach out!


    Worked with:
    Kevin Gelb

    Sales Consultant

    (5.0) 9 reviews

  • 5.0 out of 5
    July 31, 2018

    I was recommended to Bay Ridge Honda and specifically, Frank Baldassare by my boyfriend. Since I was buying my first car, I was nervous. Frank did an excellent... job explaining every last detail to me and answering all my questions which put me at ease. Thanks to Frank, I feel totally confident in my purchase of a Honda HRV.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bay Ridge Honda

    Thank you for the excellent review! We are so glad that you were referred to us. It was a pleasure to work with you and we hope to do business with yo...u again in the future. We will be sure to pass your compliments along to the rest of our staff.


    Worked with:
    Frank Baldassare

    Gold Master Sales Consultant

    (5.0) 90 reviews

  • 5.0 out of 5
    July 24, 2018

    Leasing my accord was very simple and easy. I knew I was getting a good price after doing some shopping around at places like Staten Island Honda, who... gave horrible prices. Frank was very helpful and friendly.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Bay Ridge Honda

    Thank you for the review, Michael. We are happy to hear that you had a great experience with us and we hope to work with you again in the future.


    Worked with:
    Frank Baldassare

    Gold Master Sales Consultant

    (5.0) 90 reviews

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