Audi Stuart

Knowing several people that have owned multiple Audis, I decided to buy one for myself. Shortly after arriving at Audi Stuart, Michael Westley met me... outside while I was reviewing the inventory. Within a few minutes, we had agreed on a car and a price. There was no "I need to check with my sales manager"; there was no pressure. I would recommend Audi Stuart without reservation.

Knowledable sales person. No pressure not interested in expanding this review let's assume that dealer is as good as it needs Toto get the job done, that's... good enough for me

I was looking for a good value on a slightly used, S5 Sportback. Found the car on Cars.com and reached out to Audi Stuart. Response was prompt and thorough.... Within 2 weeks, the car was on my driveway in Michigan. My sales expert, Scott Rubenstein was knowledgeable, thorough, honest, and responsive. It is worth noting here that I never saw my S5 in person until it was delivered, so my purchase was largely based on my interactions with Scott and other staff at Audi Stuart. I am extremely satisfied as to how everything worked out and would wholeheartedly recommend Scott and Audi Stuart to anyone looking to purchase a new or used Audi, even if from afar. I love my new car; it was perfectly represented by the dealer and I am thankful for the honestly, diligence, and integrity from Scott and the staff at Audi Stuart.

A fine experience. No hitches or issues. They found the car I wanted and got it to me in good shape. Knowledgeable staff. Good job by all.

I started the day intent on learning more about Audi's current models, but I finished it buying a pre-owned A6. Our salesman was Justin Perez who could... not have been better. On that basis, I can easily give the dealership 4 stars. He gave me a feel that I was dealing with a first rate dealership. We liked the car we bought, but were in no hurry to close a deal on the spot. It was when we dealt with Wayne Villao that I felt we were being strong armed. In retrospect, I should have avoided that encounter, perhaps my mistake. I am happy with the purchase, but two things bothered me - (1) I had to wait 1 1/2 hours to meet the Finance man who informed me he was taking title to my car that day and effecting a closing. That was unnecessary, but obviously that is the way business is done. (2) They replaced all four tires, which was necessary, but they put on the cheapest tires I could find on line. Again, if I have to replace them in two years, I'll buy Michelin, but that option was not afforded me. I am not at all negative on the dealership, but these two details are niggling experiences.

I give high marks for customer service to Bryan Bornmann. I had contacted a number of other Audi dealers attempting to locate a vehicle that met my specifications.... He was the only one who took the time and effort to locate a vehicle that met those specifications rather than try to sell me a vehicle that was in stock or a different model. He kept me informed throughout the process. Bryan spent a significant amount of time at delivery insuring I understood not only the technology but also everything I needed to know to fully enjoy the driving experience of my new Q5. In addition, Bryan called me the next day to follow-up and inquire if I had any additional questions and offered his assistance in answering an questions I may have in the future.

From our initial contact with Tim, we knew immediately that we were working with a dealership that valued their customer. Everyone we dealt with was very... professional and well versed. From our salesperson to finance - this team is top notch. I will be sure to refer my family, friends and colleagues with absolute confidence. The best car buying experience I ever had !

I found my experience at Audi of Stuart good overall. Thee sales staff, finance, and other employees at Audi Stuart were super nice and helpful.

My car's A/C had stopped blowing cold air, so I brought it in. I was given incredible service including options of what to accomplish that visit as well... as what to be prepared for next visit. Top notch service.

3 Audi's later and still a happy Audi owner. Quality service each time I visit Audi Stuart. They will make it right! Must say it is refreshing to know... they care. Andy, Tony, Wyatt and Mike have all provided professional service. I would also like to mention Devon for his great leadership at Audi and Cynthia and Debbie for always providing the best customer experience. Keep on keeping on and never change the commitment to platinum service. Really miss George De Jardens attention to detail.