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So, I never ever fill out these things, not sure why. Lazy I guess :) However, I really wanted to put a review here because of my experience, well actually... experiences ............... Here's the deal: I searched all over the differing internet sites for a new car at the end of 2013 and ran into Luxury AutoMax several times with a great vehicle. The problem was that they were located in Illinois and I am in California, which concerned me. So I ended up calling them directly and originally spoke to Alex who thoroughly explained the car to me which got me really excited. I ended up working with Jason and Jimmy who assured me they could get the car out to me safely, cheaply, and on time. So, I ended up buying a new toy for me as my Christmas gift, a Mercedes SL55 AMG. I got the car in and she was all I could ever ask for from a dealer, I was extremely happy !!! They actually got me a great deal on an extended warranty too which Mercedes got all set up into my profile. Believe it or not, it was a 75K mile / 5 year warranty. Very happy !!! Now, it would be perfect if I can just get it back from my custom stereo guy and fabrication shop so I can actually drive it at some point :) ............... However, the following experience is what got me to take the time and write this review. In April, I needed to purchase a new vehicle for my wife as she was turning in her Lexus RX350 from a three year lease. I wanted to surprise her with a Mercedes GL550 which she has been saying she loved so I called Jason again. He quickly found me a sick deal on a beautiful GL550 and got it out to me quickly. The SUV showed up a little dirty so I took it down to the local detail shop. I ended up picking it up and it looked absolutely stunning. I was very impressed !!! I took the vehicle to our local authorized Mercedes dealer to have it thoroughly checked out and put it on a maintenance plan as she was heading out on a road trip. When I got back to pick it up at the end of the day I very pleased to hear the car was in great shape. The technician actually said it was in superb condition, his exact words. My wife was so surprised and happy with her new SUV this week ............... Thank you so much guys, you are all amazing !!! Take care and I will talk to you when it is time for our next car as it is unfortunately getting all to close for the kids turn :)
THE CARS LOOK GREAT ON THE OUTSIDE AND EVEN THE INSIDE HOWEVER 2 WEEKS AFTER YOU PURCHASE THE CAR/TRUCK BREAKS DOWN AND JIMMY NOR JASON IS WILLING TO REPAIR... THE DAMAGES FAREAL JUST TO GET YOU OUT THEIR FACE
ALL THE CARS LOOKS LIKE SOME GOOD SWEET FRESH LEMONS THEY ARE ALL LEMONS DON'T GO THERE YOU WILL REGRET WASTING YOUR TIME AND ENERGY
I cannot give them a zero or I would. Agreed on a price and gave credit card for deposit and all was good they would hold it until I was there in two... days. I took off work, sold another car to pay for it and at the eleventh hour, literally hours before i would arrive they sold the vehicle to someone else. We were even texting hours before they sold it. DO NOT TRUST THEM AT ALL, NOT PEOPLE OF THEIR WORD
I would have given them a rating of negative star if there is something like that. I called this dealership today - 10/18 and the gentleman I spoke with... is so rude. The worst customer service I have ever had. To cap it all, he hung up the phone on me because I complained about this customer service and attitude. If this is how you treat your customers you are in the wrong business and you won't be in business for long. BUYERS BEWARE. THIS IS RED FLAG #1 - POOR CUSTOMER SERVICE.
My husband and I purchased a vehicle from here. Felt like we were buying from close friends or family. They welcomed us and helped us from start to finish.... Alex was such an amazing help no matter how many cars we wanted to test drive he stayed patient and open. We will definitely shop again!
I had a great experience buying my Volvo. Monica helped me when I got there and Jason finished it up. Easy place to find and super easy to drive to I80.... Happy with the car and glad I found it at Luxuryautomaxx!
Wonderful sales team!!! Friendly, professional, and ready to get you in the car of your choice. Vehicles are in super excellent condition and priced to... sell. I highly recommend Luxury Auto Maxx for your next purchase!!
I picked a white Audi A6 Presitge with saddle interior this car is beautiful and great condition they gave me a greaat deal too and fully serviced
We bought our first car in November 2016. We went back for our second car last weekend. Jason provide amazing cars at an affordable price. Jason and Jimmy... provide stellar customer service. They are very generous and hospitable people. A true delight to do business with. We are customers for life!