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Audi Northlake

(508 reviews)
Visit Audi Northlake
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–3:30pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (877) 950-6677 (877) 950-6677
Used (833) 249-1719 (833) 249-1719
Service (833) 216-5906 (833) 216-5906

Inventory

See all 183 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2023.
The team at Audi Northlake is made up of experts from every major field--all with years of experience serving customers for all of their automotive needs. From first-time buyers into the luxury market to those who have been driving Audi cars since the day they first got their driver's license all are welcomed into the warm enthusiastic environment here.
Member of the Hendrick Automotive Group

Service center

Phone number (833) 216-5906

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–3:30pm
Sunday
Closed

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Northlake from DealerRater.

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It was a pleasure buying a car with the help of my sales

It was a pleasure buying a car with the help of my sales man Raymond Carruthers. His customer service and willingness to help made this process easier than expected.

It was a pleasure buying a car with the help of my sales

It was a pleasure buying a car with the help of my sales man Raymond Carruthers. His customer service and willingness to help made this process easier than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rachelle, thank you for taking the time to share your experience! We’re thrilled to hear that you enjoyed your time with Ray. Your positive feedback means the world to our team. We look forward to seeing you again soon! Kristen Bowen General Manager (704) 379-8300

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Brenden and Tony were absolutely great.

Brenden and Tony were absolutely great. From the moment we got there thru the whole process they were patient and helpful. According to all the other ten dealerships I had been to I was looking for a unicorn that didn’t exist. Brenden and Tony showed how the Audi Q7 was my unicorn. Absolutely fantastic experience. Thank you

Brenden and Tony were absolutely great.

Brenden and Tony were absolutely great. From the moment we got there thru the whole process they were patient and helpful. According to all the other ten dealerships I had been to I was looking for a unicorn that didn’t exist. Brenden and Tony showed how the Audi Q7 was my unicorn. Absolutely fantastic experience. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gina, thank you so much for your review and taking time to leave comments about your experience with Brendin and Tony. We're so glad that you included Audi Northlake in your car shopping process and look forward to serving you again in the future. Enjoy your Q7 and have a great day! Kristen Bowen General Manager (704) 379-8300

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I received great service and appreciated the great

I received great service and appreciated the great customer service. My salesman was amazing and understood what I was looking for in a car.

I received great service and appreciated the great

I received great service and appreciated the great customer service. My salesman was amazing and understood what I was looking for in a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Melissa, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that our team provided you with a 5-star experience. We appreciate your support and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

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Really impressed with my most recent visit, Johan is

Really impressed with my most recent visit, Johan is extremely helpful and made sure I understood everything

Really impressed with my most recent visit, Johan is

Really impressed with my most recent visit, Johan is extremely helpful and made sure I understood everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

joschmo98, thank you for taking time to leave us a 5-star review and giving Johan and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

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Stellar job by audi northlake, the real experience is

Stellar job by audi northlake, the real experience is with the service advisors, awesome job by johan

Stellar job by audi northlake, the real experience is

Stellar job by audi northlake, the real experience is with the service advisors, awesome job by johan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

herbertjone, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Johan and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

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I love coming here the staff is very knowledgeable and my

I love coming here the staff is very knowledgeable and my car is always done relatively quick, Johan is the man!

I love coming here the staff is very knowledgeable and my

I love coming here the staff is very knowledgeable and my car is always done relatively quick, Johan is the man!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

geraldarche, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Johan and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

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Johan really made the whole process very simple and easy

Johan really made the whole process very simple and easy to understand as always, very thankful to have him as an advisor

Johan really made the whole process very simple and easy

Johan really made the whole process very simple and easy to understand as always, very thankful to have him as an advisor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

CarGuy91, thank you so much for taking the time to share about your recent service visit with Johan. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Audi and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

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I couldn't imagine trusting anyone else except johan and

I couldn't imagine trusting anyone else except johan and the team at audi northlake with my car

I couldn't imagine trusting anyone else except johan and

I couldn't imagine trusting anyone else except johan and the team at audi northlake with my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

joshuatrey, thank you for taking time to leave us a 5-star review and giving Johan and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great week! Kristen Bowen General Manager (704) 379-8300

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A little late leaving a review but my service visit

A little late leaving a review but my service visit towards the beginning of the month with Johan was awesome

A little late leaving a review but my service visit

A little late leaving a review but my service visit towards the beginning of the month with Johan was awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brianjo, thank you for taking time to leave us a 5-star review and giving Johan and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great week! Kristen Bowen General Manager (704) 379-8300

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Johan was a huge help as always.

Johan was a huge help as always. I never get my car serviced anywhere else

Johan was a huge help as always.

Johan was a huge help as always. I never get my car serviced anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bdbc6785, thank you so much for taking the time to share about your recent service visit with Johan. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Audi and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

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