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Reviews
This is my 4th or 5th leasing experience with Crest. This one was the most efficient one I've had. All questions answered. The process went very smoothly. I didn't feel pressured to include unwanted "add ons" (which was not necessarily the case in the past). I started the process by filling out the needed info on Crest's website for the lease return process. I include what I was looking forward (even the stock number for the car I wanted). And within minutes I had an email indicating that work had started on my new quote. A followup phone call with the needed info came within an hour. I was offered the opportunity to do everything online, and have the car delivered, but I opted to go to the dealership and fill out the paperwork. Thumbs up to everyone I met, and interacted with during the process.
This is my 4th or 5th leasing experience with Crest. This one was the most efficient one I've had. All questions answered. The process went very smoothly. I didn't feel pressured to include unwanted "add ons" (which was not necessarily the case in the past). I started the process by filling out the needed info on Crest's website for the lease return process. I include what I was looking forward (even the stock number for the car I wanted). And within minutes I had an email indicating that work had started on my new quote. A followup phone call with the needed info came within an hour. I was offered the opportunity to do everything online, and have the car delivered, but I opted to go to the dealership and fill out the paperwork. Thumbs up to everyone I met, and interacted with during the process.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, and for being such a loyal part of the Crest INFINITI family. It is great to hear that this experience stood out as the most efficient one yet. We take pride in making things as straightforward and transparent as possible, and it means a lot to know that came through. We will be sure to pass along your kind words to the team you worked with.
They made buying a car not so bad. Very nice staff. This vehicle was for my wife but I want to buy my next vehicle from Crest
They made buying a car not so bad. Very nice staff. This vehicle was for my wife but I want to buy my next vehicle from Crest
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this. It is great to hear that the team made the process smooth and comfortable for you and your wife. We look forward to helping you find your next vehicle when the time comes — that kind of trust means a lot to us at Crest INFINITI.
The entire purchasing experience was amazing. Rylie was super knowledgeable about features on the QX 80 and went above and beyond to get my wife the exact vehicle she wanted. Braden put a deal together that was worked for us. Great experience all the way around.
The entire purchasing experience was amazing. Rylie was super knowledgeable about features on the QX 80 and went above and beyond to get my wife the exact vehicle she wanted. Braden put a deal together that was worked for us. Great experience all the way around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that your purchasing experience was such a positive one! It is great to know that Rylie's knowledge made a real difference in helping your wife find exactly what she was looking for, and that Braeden was able to put together a deal that worked well for your family. We will be sure to pass along your kind words to both of them. Thank you for taking the time to share your experience, and we hope you and your wife enjoy every mile in the new QX80.
I had an amazing experience! Kayla was phenomenal and ensured that my family got the best!! Definitely recommend their service! They really care about you at Crest Infiniti! Thanks again Kayla such a great experience! 🙏🏾
I had an amazing experience! Kayla was phenomenal and ensured that my family got the best!! Definitely recommend their service! They really care about you at Crest Infiniti! Thanks again Kayla such a great experience! 🙏🏾
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear about your wonderful experience with us, Randy! It means so much to know that Kayla went above and beyond to take care of you and your family. Feedback like yours is a true reflection of the care and dedication our team brings to every interaction. We genuinely appreciate your recommendation and look forward to continuing to serve you and your family for years to come.
Sales process was very smooth, we started the transaction over the phone and when we get there every body received us with a big smile in their face. Gassett definitely have good knowledge of the car, Myles is an asset for Crest, finance experience was awesome Kayla was very clear, Bryant hook up our phones and explain every detail about the car. My wife and I were treated with respect and cared. We loved the experience!!!!! 10 of 10 team
Sales process was very smooth, we started the transaction over the phone and when we get there every body received us with a big smile in their face. Gassett definitely have good knowledge of the car, Myles is an asset for Crest, finance experience was awesome Kayla was very clear, Bryant hook up our phones and explain every detail about the car. My wife and I were treated with respect and cared. We loved the experience!!!!! 10 of 10 team
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored to hear about your wonderful experience with us! It means so much to know that Gassett, Myles, Kayla, and Bryant each played a meaningful part in making your visit enjoyable and seamless from start to finish. A smooth process, clear communication, and genuine care for our customers are things we take great pride in, and it is truly rewarding to hear that came through for both you and your wife. Thank you for the kind words and the perfect 10 out of 10 — we hope to see you again!
Sales process was very smooth, my wife and I were treated with respect and cared for very professionally!!! Asad was awesome, as was our finance support person!!!
Sales process was very smooth, my wife and I were treated with respect and cared for very professionally!!! Asad was awesome, as was our finance support person!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your positive feedback truly means a great deal to us. We are so glad to hear that you and your wife felt respected and well cared for throughout the entire process. Asad and our finance team work hard to ensure every customer feels valued, and it is wonderful to know that came through during your visit. We appreciate you taking the time to share your experience, and we look forward to serving you again.
Great experience. We ran out of time due to previous commitment and had to come back the following day to sign the paperwork, I asked them to get us out under an hour and we were in and out in 45 minutes, The entire staff we dealt with is the best of the best and it's a very nice dealership with giant bistro and customer service center.
Great experience. We ran out of time due to previous commitment and had to come back the following day to sign the paperwork, I asked them to get us out under an hour and we were in and out in 45 minutes, The entire staff we dealt with is the best of the best and it's a very nice dealership with giant bistro and customer service center.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that your experience with us was such a positive one, John! It means a great deal to know that our team was able to accommodate your schedule and get you in and out efficiently, all while making sure everything was handled with care and attention. Thank you for the kind words about our staff and facility. We truly take pride in providing an exceptional experience from start to finish, and hearing feedback like yours reminds us why we love what we do. We hope to see you again in the future!
It was a very nice friendly atmosphere and all the people were kind! Thank You
It was a very nice friendly atmosphere and all the people were kind! Thank You
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to share your experience! It means a great deal to us to know that you felt welcomed and well taken care of during your visit. Our team truly strives to create a warm and friendly environment for every guest, and it is wonderful to hear that came through for you. We look forward to seeing you again!
Staff was friendly and helpful. Clean facility. I appreciated the complementary lunch while we waited for finance.
Staff was friendly and helpful. Clean facility. I appreciated the complementary lunch while we waited for finance.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear about your positive experience with our team and facilities. It's wonderful to know that our staff provided you with the friendly and helpful service that reflects our commitment to exceptional customer care. We're pleased that you appreciated the clean environment and complimentary lunch during your visit. These thoughtful touches are part of our dedication to making your time with us as comfortable and pleasant as possible. Thank you for taking the time to share your feedback about your experience.
I was very impressed with Riley. She was honest, attentive and easy to talk with. I have already referred business. I can see Riley works hard and cares about her clients.
I was very impressed with Riley. She was honest, attentive and easy to talk with. I have already referred business. I can see Riley works hard and cares about her clients.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are utterly delighted to hear about your positive experience with Riley. Her honest and attentive approach truly reflects the values we hold dear at Crest INFINITI, and we're thrilled that you found her so easy to work with. Thank you for taking the time to share your feedback and for referring business to us. It means a great deal to know that Riley's hard work and genuine care for her clients made such a positive impression on you.