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Crest INFINITI

(1,949 reviews)
Visit Crest INFINITI
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
2026 state dealer award
View 6 awards
2026 state dealer award 2019 state dealer award
2026 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (877) 400-0630 (877) 400-0630
Used (877) 790-4173 (877) 790-4173
Service (877) 270-3388 (877) 270-3388

Inventory

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About our dealership

This seller has been on Cars.com since November 2024.
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Dallas-area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
Welcome to Crest INFINITI!

Service center

Phone number (877) 270-3388

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(1,949 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest INFINITI from DealerRater.

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We’ve leased 4 cars with Crest. They took care of us again. Well Done.

We’ve leased 4 cars with Crest. They took care of us again. Well Done.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback, Jackie! Four leases is a real testament to the trust you've placed in us, and we're glad our team continues to take good care of you. We look forward to many more positive experiences together.

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The customer service was top-notch. I had given up on the vehicle that I was actually looking for and settled with a vehicle. from Sewell Infiniti. I went with Crestinfiniti because again the customer service was great, and they went above and beyond to make me comfortable with my sale, and they located the exact vehicle I was looking for

The customer service was top-notch. I had given up on the vehicle that I was actually looking for and settled with a vehicle. from Sewell Infiniti. I went with Crestinfiniti because again the customer service was great, and they went above and beyond to make me comfortable with my sale, and they located the exact vehicle I was looking for

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your review is appreciated, and it means a lot to hear that our team was able to turn things around for you. Finding the exact vehicle you had already given up on is something we take real pride in, and we are glad we could make that happen. Thank you for choosing Crest INFINITI and for taking the time to share your experience.

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Clean smooth dealing with Crest Infiniti team. Very much satisfied with the overall service. Respect to time and truthfulness is much appreciated

Clean smooth dealing with Crest Infiniti team. Very much satisfied with the overall service. Respect to time and truthfulness is much appreciated

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this! It's great to hear that your experience with the team was smooth and straightforward. We take pride in being respectful of our customers' time and in communicating honestly throughout the process. We hope to work with you again in the future!

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Sherry made the process easy & fast! We worked out most of the details over the phone. When I arrived at the dealership she had my new suv ready with bow! This is my 3rd car I have purchased with Crest and I have always received the best customer service!!!

Sherry made the process easy & fast! We worked out most of the details over the phone. When I arrived at the dealership she had my new suv ready with bow! This is my 3rd car I have purchased with Crest and I have always received the best customer service!!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We sincerely value your loyalty and are so glad to hear that your experience was smooth and enjoyable. Sherry clearly went above and beyond to make sure everything was ready for you, and that kind of preparation and care is exactly what we strive for. Three purchases with us means the world to our team, and we look forward to continuing to earn your trust for many more to come.

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Great to work with, answered all of our questions, very helpful with a positive attitude!

Great to work with, answered all of our questions, very helpful with a positive attitude!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are excited to hear that your experience with our team was such a positive one, Shauna! It means a lot to know that our staff was helpful, answered all of your questions, and kept things upbeat throughout the process. We hope to work with you again in the future!

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Crest Infiniti was wonderful to deal with. They went to bat of me and got me into a 2027 QX60. Also was able to get my payments lowered.

Crest Infiniti was wonderful to deal with. They went to bat of me and got me into a 2027 QX60. Also was able to get my payments lowered.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this with us, Misty! It is great to hear that our team was able to work hard on your behalf and get you into your new QX60 with payments that work for you. That is exactly the kind of experience we work to provide for every customer. We hope you enjoy every mile in your new vehicle!

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This was a very pleasant experience from the start. Crest Infiniti was not on our schedule that day, but we so happy with our decision. This dealership stresses service and they really come through. We will be a return customer for sure.

This was a very pleasant experience from the start. Crest Infiniti was not on our schedule that day, but we so happy with our decision. This dealership stresses service and they really come through. We will be a return customer for sure.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us, Edward. It means a lot to hear that stopping by Crest INFINITI turned out to be such a great decision for you. We take a lot of pride in making sure every customer feels well taken care of, and we are glad that came through during your visit. We look forward to welcoming you back!

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Always great customer service! Easy to do business with. Second purchase through Crest. Mike, you have a wonderful operation. Thank you Skylur

Always great customer service! Easy to do business with. Second purchase through Crest. Mike, you have a wonderful operation. Thank you Skylur

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this, Jason! It means a lot to hear that your second purchase with us was just as smooth and enjoyable as the first. We are glad Schuylur was able to take great care of you, and we look forward to being your go-to for many more visits down the road.

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David Whyte was great to get us into the vehicle we wanted. This is not where our day was planned. We started at another dealership and was very disappointed because they were totally unprepared and unprofessional. We contacted David after inquiring about a vehicle they had in stock. He showed it to us and we were happy with everything so we proceeded. Everything went well. This was a 32nd anniversary gift for my wife and she was thrilled. Kayla Cadenhead took care of the details and we were happy. I highly recommend Crest Infiniti. No pressure and very professional.

David Whyte was great to get us into the vehicle we wanted. This is not where our day was planned. We started at another dealership and was very disappointed because they were totally unprepared and unprofessional. We contacted David after inquiring about a vehicle they had in stock. He showed it to us and we were happy with everything so we proceeded. Everything went well. This was a 32nd anniversary gift for my wife and she was thrilled. Kayla Cadenhead took care of the details and we were happy. I highly recommend Crest Infiniti. No pressure and very professional.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are overjoyed to hear that your experience with us made such a special occasion even better. A 32nd anniversary is worth celebrating, and we are so glad your wife was thrilled with her gift. It is great to know that David and Kayla were able to make the process smooth and pressure-free from start to finish. Thank you for choosing Crest INFINITI, Edward, and for taking the time to share such a kind recommendation. We hope to see you both again in the future!

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Waeland is Awesome! Very easy to work with. Made the entire buying process feel like hanging with a family member that you like and love. You have to call him.

Waeland is Awesome! Very easy to work with. Made the entire buying process feel like hanging with a family member that you like and love. You have to call him.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are overjoyed to hear about your experience with Waeland! Making the car buying process feel comfortable and relaxed is something we truly care about, and it sounds like he delivered exactly that. We will be sure to share your kind words with him. Thank you for taking the time to leave such a warm review, JT, and we hope to see you again down the road!

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