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Reviews
Myles did a great job in solving my rather complicated lease return and put me into another QX 60 with ease. He did a great job.
Myles did a great job in solving my rather complicated lease return and put me into another QX 60 with ease. He did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Myles was very helpful in making this purchase so very easy. Can’t thank him enough for all of his help and patience answering all of my questions and concerns. Thank a million, Myles!!
Myles was very helpful in making this purchase so very easy. Can’t thank him enough for all of his help and patience answering all of my questions and concerns. Thank a million, Myles!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My 3rd car from Crest Infiniti and our household's 11th! Best customer service EVER!
My 3rd car from Crest Infiniti and our household's 11th! Best customer service EVER!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Blake was a pleasure to work with. He kept me informed on my cars status throughout the day. He then advised me for what was best for my car. I trust him.
Blake was a pleasure to work with. He kept me informed on my cars status throughout the day. He then advised me for what was best for my car. I trust him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Crest Infiniti and my sales consultant Rachell Hernandez as well as the other team members involved in our 2026 QX80 deal was fantastic. For the longest time, I felt that the dealer networks were not eager to provide good customer service due to high demand, but this team proved me wrong. I was able to get a fair deal and have great customer service. They took the time to look over everything and complete the process in the late afternoon to deliver their promise. Great job everyone!
Crest Infiniti and my sales consultant Rachell Hernandez as well as the other team members involved in our 2026 QX80 deal was fantastic. For the longest time, I felt that the dealer networks were not eager to provide good customer service due to high demand, but this team proved me wrong. I was able to get a fair deal and have great customer service. They took the time to look over everything and complete the process in the late afternoon to deliver their promise. Great job everyone!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing such kind words about your experience with our team. It means a lot to hear that Rachell and everyone involved in your QX80 purchase made such a positive impression. We understand that buying a vehicle can come with a lot of uncertainty, and we are glad the team was able to show you that great customer service is still very much at the heart of what we do. We look forward to seeing you again!
The entire purchase experience was exceptional from start to finish. Elvina was amazing—she patiently answered all of my questions, and I had a lot of them! She was knowledgeable, professional, and made the entire process easy and enjoyable. I never felt pressured and always felt like she genuinely cared about making sure I was happy with my purchase. I HIGHLY recommend Crest INFINITI and especially Elvina. I couldn’t be happier with my experience and won’t purchase a car anywhere else!
The entire purchase experience was exceptional from start to finish. Elvina was amazing—she patiently answered all of my questions, and I had a lot of them! She was knowledgeable, professional, and made the entire process easy and enjoyable. I never felt pressured and always felt like she genuinely cared about making sure I was happy with my purchase. I HIGHLY recommend Crest INFINITI and especially Elvina. I couldn’t be happier with my experience and won’t purchase a car anywhere else!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! It means a lot to hear that your purchase experience felt easy and enjoyable from beginning to end. Elvina will be thrilled to know that her patience, knowledge, and care made such a lasting impression on you. We are proud to have team members who take the time to truly listen and make sure every customer feels comfortable throughout the process. We look forward to welcoming you back to Crest INFINITI for your next purchase!
Very professional and knowledgeable people. I appreciate their kindness and patience. Thank you to all
Very professional and knowledgeable people. I appreciate their kindness and patience. Thank you to all
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! It is great to hear that our team made such a positive impression with their professionalism and knowledge. We take pride in creating a welcoming environment where every customer feels valued and supported throughout the process. We look forward to serving you again in the future.
This is my 4th or 5th leasing experience with Crest. This one was the most efficient one I've had. All questions answered. The process went very smoothly. I didn't feel pressured to include unwanted "add ons" (which was not necessarily the case in the past). I started the process by filling out the needed info on Crest's website for the lease return process. I include what I was looking forward (even the stock number for the car I wanted). And within minutes I had an email indicating that work had started on my new quote. A followup phone call with the needed info came within an hour. I was offered the opportunity to do everything online, and have the car delivered, but I opted to go to the dealership and fill out the paperwork. Thumbs up to everyone I met, and interacted with during the process.
This is my 4th or 5th leasing experience with Crest. This one was the most efficient one I've had. All questions answered. The process went very smoothly. I didn't feel pressured to include unwanted "add ons" (which was not necessarily the case in the past). I started the process by filling out the needed info on Crest's website for the lease return process. I include what I was looking forward (even the stock number for the car I wanted). And within minutes I had an email indicating that work had started on my new quote. A followup phone call with the needed info came within an hour. I was offered the opportunity to do everything online, and have the car delivered, but I opted to go to the dealership and fill out the paperwork. Thumbs up to everyone I met, and interacted with during the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, and for being such a loyal part of the Crest INFINITI family. It is great to hear that this experience stood out as the most efficient one yet. We take pride in making things as straightforward and transparent as possible, and it means a lot to know that came through. We will be sure to pass along your kind words to the team you worked with.
They made buying a car not so bad. Very nice staff. This vehicle was for my wife but I want to buy my next vehicle from Crest
They made buying a car not so bad. Very nice staff. This vehicle was for my wife but I want to buy my next vehicle from Crest
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this. It is great to hear that the team made the process smooth and comfortable for you and your wife. We look forward to helping you find your next vehicle when the time comes — that kind of trust means a lot to us at Crest INFINITI.
The entire purchasing experience was amazing. Rylie was super knowledgeable about features on the QX 80 and went above and beyond to get my wife the exact vehicle she wanted. Braden put a deal together that was worked for us. Great experience all the way around.
The entire purchasing experience was amazing. Rylie was super knowledgeable about features on the QX 80 and went above and beyond to get my wife the exact vehicle she wanted. Braden put a deal together that was worked for us. Great experience all the way around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that your purchasing experience was such a positive one! It is great to know that Rylie's knowledge made a real difference in helping your wife find exactly what she was looking for, and that Braeden was able to put together a deal that worked well for your family. We will be sure to pass along your kind words to both of them. Thank you for taking the time to share your experience, and we hope you and your wife enjoy every mile in the new QX80.