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Leith Volkswagen of Cary

(2,821 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
2021 state dealer award
View 15 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,821 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Volkswagen of Cary from DealerRater.

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graphic designer

I had a great experience. It was fast and easy. Abdul was an excellent host as was the rest of the staff. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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CPO VW Tiguan

I had a great experience overall with Leith VW of Cary. I worked with Michael Hall and enjoyed the experience. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Sales Department!

Our sales person, Brandon, made the sale easy and smooth. He made the process feel relaxed and seamless. We would definitely use VW Cary again’

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great Experience

Brandon Ervin was very friendly, knowledgeable and professional. He patiently helped us find a car that suited our budget for our daughter's first car. The overall experience with Brandon and everyone else at the dealership was great. Our daughter is thrilled with her car! Thanks Brandon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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HGK’s new ride.

This was a great buying experience! Art was phenomenal! He tirelessly searched for the perfect vehicle to fit my family’s needs. I couldn’t possibly ask for more in a dealership. The sales manager made it easy to get the Atlas into my budget and Anthony is the best finance manager I’ve ever finished paperwork with. I highly recommend Keith Volkswagen of Cary above all others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Groovy times at Leith VW!

Spent the day walking the lot, (and walking it again :) ), with my salesman “awesome Art”. Was a long day but ended beautifully when I drove away in my new metallic blue Atlas! Many thanks to Art, Jack and Anthony for the courtesy they showed! My family and I love our new vehicle and are happy to now be part of the VW family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patient workers, alright deal

Everyone was pleasant but I did not receive the discounts I saw advertised online for my new lease, however everyone worked with me to get my payments to the rate I wanted and with they were willing to tint my car and wrap the roof in order to close the deal, something i really appreciated. Lowballed me a bit on my trade-in (doesn't everyone though?). But everyone was patient when it came to explaining my options and finding a monthly payment that worked for me. Did not think they went low enough on the overall price to meet my expectations though, claiming they couldn't take as much off because it was a lease (even though the internet price for a lease was lower) Everyone was a pleasure overall and Colby has even called me to check on how things are going and how i like my new car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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In love with my new VDub!

After a very “twilight zone” experience with a neighboring dealership, I decided to call VW to see if they were open on a Sunday. I spoke to Chris and he offered to come in on his day off to help me find my next car. I’m extremely picky about what I drive and have very specific expectations. It frankly seemed impossible to find something I’d love to drive. Chris listened to all my requested, immediately understood what type of things were not only important to me, but was able to show me features that he know would impress me and I’d love. Chris was extremely professional, knowledgeable about even the most random questions I had, and made test driving cars ridiculously fun. I bought a beautiful Jetta from Chris, and he made the entire process enjoyable and easy. I highly recommend Chris to anyone who wants one of the best car sales professionals in the entire state. Thanks, Chris... I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Best Experience buying a car

This people are genuine. They want to sell the car if you would like to buy one. Honesty opinion, honest price and would never force you to get into their "preferred" car. Freddie spent 3 option in car model patiently and worked with us on Atlas. Rickie made the whole finance really easy working late hours on that particular day. Cedric is the coolest and humble sales manager I have noticed. Really good place.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best Car Buying Experience with Colby EVER!!!

I highly recommend working with these people! It was a great experience unlike any other car buying experience ever. Colby was very genuine, caring, and attentive. We never felt pressured or forced. We will always come back here to buy a car! Thank you Colby!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.