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Lithia Chrysler Jeep Dodge Ram of Wasilla

(606 reviews)
Sales hours: 11:00am to 7:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 11:00am–7:00pm Closed
New (888) 910-4709 (888) 910-4709
Used (888) 910-3940 (888) 910-3940
Service (888) 910-1980 (888) 910-1980

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent staff and great service! Very polite and...

Excellent staff and great service! Very polite and attentive to questions and concerns. And I have the pleasure of owning the best truck, a 2020 Ram 1500 limited edition..the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome owners gave me the best deal 2021 Jeep latitude I...

Awesome owners gave me the best deal 2021 Jeep latitude I absolutely love my Cherokee !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service! Recall was done in real timely manner!!...

Great service! Recall was done in real timely manner!! Appreciate the service provider that helped me get it done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Called a month ago and got a appointment for my truck...

Called a month ago and got a appointment for my truck that has no heat, well i walk in an say i have an appointment and they claim to not have a loaner, well when i made the appointment the guy i was talking to told me he would get me into a loaner on my dime. didnt mind that at all, well dont you think someone should call there appointments an let them know before they drive 50 miles one way and take a day off work. i made sure the guy knew i was driving out from anchorage, and wouldnt take the appointment without the loaner. dont remember who i talked to or was dealing with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My car was fixed in a timely manner and customer service...

My car was fixed in a timely manner and customer service was excellent. I will always use lithia dodge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very helpful, friendly and knowledgeable staff. Patient...

Very helpful, friendly and knowledgeable staff. Patient about answering all my questions. They go above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courtesy and quick response to your needs...A pleasurable...

Courtesy and quick response to your needs...A pleasurable experience from the salesmen to the final deal...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Both Gina in Sales, and Mitch in finance were amazing to...

Both Gina in Sales, and Mitch in finance were amazing to work with. They were helpful, knowledgeable, and fun… made my buying experience a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Guys so much! Great communication and you know...

Thank you Guys so much! Great communication and you know how to get the best deals to help people out!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We went in later in the evening just to look at a new...

We went in later in the evening just to look at a new model keep that came out. Once we checked it out we decided not to purchase it. Our sales man Mitch Trudell offered us some options of other similar vehicles that would fit our needs. We ended up pulling the trigger on a new model Durango. He was professional as always ( 3rd vehicle purchase thru him) and dealt with my haggle and got me answers and a price we were willing to work with. The finalizing went quick and smooth and we walked out satisfied and happy with our purchase! Mitch also checks in from time to time to see how our vehicles are doing and that we are still happy. The dealership overall is easy to work with and makes the process simple and as quick as they can. I recommend him and the dealership to almost everyone I hear is looking for a vehicle. Plus…MOPAR or NO CAR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.