Reviews
I had a wonderful experience!
I had a wonderful experience! Sergio was patient and made the process of car-shopping easy and stress-free!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jessica, We're fortunate to have an amazing Sales Team and we appreciate you taking the time to write such a nice review about our staff here. I'm thrilled to learn your time at Lithia Chrysler Jeep Dodge of Wasilla was productive, efficient, and an overall positive one. We hope you're enjoying your vehicle and we look forward to seeing you again! Travis Schnebly General Sales Manager Lithia CDJR of Wasilla 907-631-7000
Super friendly staff and very well-maintained facility....
Super friendly staff and very well-maintained facility. We will remain customers for a long time! Mr. Willy Stryken took super-good care of us and treated us extremely friendly. He kept us up to date with the (delayed) shipment of our new vehicle so that we always knew what was happening. We hope he will be with Lithia Chrysler Jeep Dodge Ram of Wasilla for a very long time so that we can get our next Jeep through him (whenever that will be). Many, many thanks again for all his suggestions during our purchase process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dieter, we are very happy to have provided you with such a positive experience! Our Sales Team will be thrilled to hear that you decided to be a customer for years to come. We can't wait to see you again at Lithia Chrysler Jeep Dodge of Wasilla!
Best service that Ive had at a dealership. From the time...
Best service that Ive had at a dealership. From the time I drove through the lot the time I left. Sergio is an awesome person. He is a top notch salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent review, Ronnie! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at Lithia Chrysler Jeep Dodge of Wasilla.
Willy is the best and I won’t buy from anyone else!...
Willy is the best and I won’t buy from anyone else! Phenomenal service all around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review, Wendy! Congratulations on your new ride!
Gina was a an awesome sales person, very friendly as well...
Gina was a an awesome sales person, very friendly as well as knowledgeable! Will recommend her and Lithia to my friends and family. Also, Mitch in finance was great, provided me me with detailed information which allowed me to pick up an extended warranty for my Jeep. In addition I believe Kevin helped in parts department and was incredibly helpful. Great customer service with everyone I worked with! Thanks for making me feel appreciated!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're extremely proud of our Sales & Finance teams for providing expert-level knowledge with a friendly face. We hope you enjoy your new Jeep, and can't wait to see you again when it comes time to service!
Employees were Helpful and professional. Work was done in...
Employees were Helpful and professional. Work was done in a timely manor in a very busy service department
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive rating and review! We had a great time working with you and we hope to see you again! Stay safe and have a great day!
This dealership treated me excellent and I’m very...
This dealership treated me excellent and I’m very pleased. My salesman was very knowledgeable and I enjoyed working with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the excellent review! Congratulations on your new ride!
Thanks again
Our dealer was upfront and honest with us, hard to find...
Our dealer was upfront and honest with us, hard to find in many dealerships these days.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We thank you for taking the time to leave your great review for us here at Lithia Chrysler Jeep Dodge of Wasilla. We work hard to provide our customers with professional and helpful services. We value your business.
Good communication and allitems discussed where followed...
Good communication and all items discussed where followed up on and corrected. Good customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service advisor Joey got my truck fixed and on the...
My service advisor Joey got my truck fixed and on the road quickly. I appreciate his willingness to work with me and even though they are very busy to get me in sooner then scheduled.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair