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Wallace Mazda

(243 reviews)

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(243 reviews)

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THE SERVICE ADVISERS ARE HORRIBLE NOW. WON'T EVER GO BACK DUE TO ATTITUDES OF THE CLIP BOARD CARRYING SERVICE ADVISOR. I HAVE SPENT THOUSANDS OF DOLLARS AND STUART MAZDA AND I CAN SAY FOR SURE THEY WONT GET ANOTHER PENNY. THE CLIP BOARD CARRIER GUY COULDNT WAIT TO TELL ME THE SERVICE MANAGER HAD BEEN FIRED AND HE SEEMED TO BE SO VERY HAPPY ABOUT. WALLACE MAZDA WHO EVER DECIDED TO MAKE CHANGES IN THE SERVICE FRONT DESK/CHECK IN AREA SHOULD BE REMOVED FROM MAZDA ALSO BECAUSE YOU RUINED A GREAT CUSTOMER SERVICE TEAM.

THE SERVICE ADVISERS ARE HORRIBLE NOW. WON'T EVER GO BACK DUE TO ATTITUDES OF THE CLIP BOARD CARRYING SERVICE ADVISOR. I HAVE SPENT THOUSANDS OF DOLLARS AND STUART MAZDA AND I CAN SAY FOR SURE THEY WONT GET ANOTHER PENNY. THE CLIP BOARD CARRIER GUY COULDNT WAIT TO TELL ME THE SERVICE MANAGER HAD BEEN FIRED AND HE SEEMED TO BE SO VERY HAPPY ABOUT. WALLACE MAZDA WHO EVER DECIDED TO MAKE CHANGES IN THE SERVICE FRONT DESK/CHECK IN AREA SHOULD BE REMOVED FROM MAZDA ALSO BECAUSE YOU RUINED A GREAT CUSTOMER SERVICE TEAM.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Very welcoming and thorough in their service. I just purchased a Miata Sport. Series. Any and all questions were handled patiently and honestly. The sales representative, never pressure or pushed the sale. If he, or any other had done so, I would've left without buying. Christopher De Varona spent quite a bit of time advising, etc. He even helped me make some determining decisions regarding auto insurance. This Miata is a second vehicle. With his help I am now paying less for insurance coverage on two vehicles than I was paying for my other alone. Same if not better coverage too. Another fellow (Lawrence) also offered great assistance. Both delivered my new car to my residence, which is no small convenience. They have also been very clear that I am more than welcome to contact them if I have further questions. I will. Willie (manager) was extremely approachable. I got a fair price, a good deal. There is no doubt that I will recommend this dealership to my friends and acquaintances!

Very welcoming and thorough in their service. I just purchased a Miata Sport. Series. Any and all questions were handled patiently and honestly. The sales representative, never pressure or pushed the sale. If he, or any other had done so, I would've left without buying. Christopher De Varona spent quite a bit of time advising, etc. He even helped me make some determining decisions regarding auto insurance. This Miata is a second vehicle. With his help I am now paying less for insurance coverage on two vehicles than I was paying for my other alone. Same if not better coverage too. Another fellow (Lawrence) also offered great assistance. Both delivered my new car to my residence, which is no small convenience. They have also been very clear that I am more than welcome to contact them if I have further questions. I will. Willie (manager) was extremely approachable. I got a fair price, a good deal. There is no doubt that I will recommend this dealership to my friends and acquaintances!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kelly was awesome. Very knowledgeable and professional. Im happy with my car. Definitely recommend wallace mazda stuart Florida

Kelly was awesome. Very knowledgeable and professional. Im happy with my car. Definitely recommend wallace mazda stuart Florida

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly and knowledgeable! Did a complete background check while showing me the advantages of my new car!

Friendly and knowledgeable! Did a complete background check while showing me the advantages of my new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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From Patrick to the finance manager with all of Kelly's help and Chris being tops on wanting to help as I was his very first customer. I would give them a 10 out of 10 on all aspects of customer relations so far! And thank you for employing a Marine Veteran.

From Patrick to the finance manager with all of Kelly's help and Chris being tops on wanting to help as I was his very first customer. I would give them a 10 out of 10 on all aspects of customer relations so far! And thank you for employing a Marine Veteran.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service and great experience. Worked with Bruce and he was very helpful and personable

Great service and great experience. Worked with Bruce and he was very helpful and personable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Can’t say enough good things about Kelly Sheetz and Dan who gave us exceptional service

Can’t say enough good things about Kelly Sheetz and Dan who gave us exceptional service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great store awesome sales staff. Patrick and Shawn are the best. Would recommend. Will be back

Great store awesome sales staff. Patrick and Shawn are the best. Would recommend. Will be back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Staff was exceptional and made it easy to purchase my daughter’s vehicle. Kelly made things fun and easy so a relief on car buying. Great team with obviously strong leadership at the top. Looking to purchase a truck soon and will be back. Thank you

Staff was exceptional and made it easy to purchase my daughter’s vehicle. Kelly made things fun and easy so a relief on car buying. Great team with obviously strong leadership at the top. Looking to purchase a truck soon and will be back. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Arley was very kind to my son and I each time we popped in to look into a car. He understood my timeline and got Brad working to find the exact car that I asked for. While I did not end up with my original deal, I got a gorgeous, safe car with an affordable lease. Give Wallace Mazda a chance!

Arley was very kind to my son and I each time we popped in to look into a car. He understood my timeline and got Brad working to find the exact car that I asked for. While I did not end up with my original deal, I got a gorgeous, safe car with an affordable lease. Give Wallace Mazda a chance!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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