Reviews
Write a reviewKia Service
Charlotte is the best! she is always in a good mood regardless if things arent going well like phones or computers arent working
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Highly skilled staff
John was very knowledgeable about Kia’s technology. Very friendly and helpful. Chris was very experienced and explained the financing thoroughly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast, thorough, convenient
Quick easy. Please delay rain next time until after I get my car home and in garage after you wash it (just kidding)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
We knew what we were looking for. Joe helped us get into the cars we wanted to test drive so we can make our decision quickly. The whole process was simple and straightforward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Very professional did everything he could do to get me approved for my car. Made my car buying experience very easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Excellent Customer Service. Quick Call Back, follow-up. Very detailed in explaining what the problem is and if there is any additional issues that need to be addressed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change/ tire rotation/ recall
The ease of scheduling on line. The service did not take as long as usual and they did a fantastic job cleaning the inside.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast service. Pleasant staff. Great experience
Pleasant staff. Nice to see a woman as an assistant upon arrival. I was given an update as to how many minutes before completion. Staff person escorted me to my car. Car was washed and ready to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic Sales Team
My experience with leasing my car was so easy...I liked that it was so effortless and the sales team very professional...Kudos to Palmen Kia for making everything enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Newer car for me (not new)
I am glad that I have a newer vehicle besides my older one. I appreciated that I was able to test drive the vehicle for more than ten or fifteen minutes.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase