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Palmen Kia of Kenosha

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,612 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,612 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Kia of Kenosha from DealerRater.

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Kia Service

Charlotte is the best! she is always in a good mood regardless if things arent going well like phones or computers arent working

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Highly skilled staff

John was very knowledgeable about Kia’s technology. Very friendly and helpful. Chris was very experienced and explained the financing thoroughly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast, thorough, convenient

Quick easy. Please delay rain next time until after I get my car home and in garage after you wash it (just kidding)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

We knew what we were looking for. Joe helped us get into the cars we wanted to test drive so we can make our decision quickly. The whole process was simple and straightforward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Very professional did everything he could do to get me approved for my car. Made my car buying experience very easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Excellent Customer Service. Quick Call Back, follow-up. Very detailed in explaining what the problem is and if there is any additional issues that need to be addressed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change/ tire rotation/ recall

The ease of scheduling on line. The service did not take as long as usual and they did a fantastic job cleaning the inside.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast service. Pleasant staff. Great experience

Pleasant staff. Nice to see a woman as an assistant upon arrival. I was given an update as to how many minutes before completion. Staff person escorted me to my car. Car was washed and ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fantastic Sales Team

My experience with leasing my car was so easy...I liked that it was so effortless and the sales team very professional...Kudos to Palmen Kia for making everything enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Newer car for me (not new)

I am glad that I have a newer vehicle besides my older one. I appreciated that I was able to test drive the vehicle for more than ten or fifteen minutes.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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