Skip to main content

Palmen Kia of Kenosha

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,612 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,612 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmen Kia of Kenosha from DealerRater.

Want to share your experience with this dealership?

Write a review

New Car Purchase

Everyone was very kind and helpful and worked with us well to make the deal we needed with as crazy as everything in the world is right now. Special thanks to Brian who was our salesmen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lucky to have found a really nice 1st edition EV6

Tom and Brian were very helpful salespeople and worked as a sales and knowledge transfer team. I also appreciated the super-quick initial follow-up from Bennett! Great customer service. The F&I process with Moses (hope I spelled that correctly) was super speedy and efficient too! All good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Tiffany B.

Charlotte the Service manager was amazing, my appointment was scheduled incorrectly and she got me in and my car vaca ready. Thank you, for helping me and family get on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Go to Palmen Motors for great CS!

It starts with the sales person. Ray was not pushy or aggressive. I told him my budget and what I was comfortable with. The extended warranty sounds great! Very helpful with explaining pairing my phone to the car. Thanks Ray!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Great service

Shawn Haas listened to me when I explained to him what I felt comfortable with regarding the type of vehicle and what I could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

Staff is very friendly and informative. Service was completed quicker than the estimated time given. Great service team at Palmen KIA!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buying a Kia

Mario was great. He was friendly, professional, and knew the car from a personal experience. If you are looking for a quality car head to Palmen Kia and ask for Mario.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service!

Mario was super great and helpful and it was overall a pleasant experience. Facility was very nice and clean. Great at communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Charlotte was very personable and friendly and remembered parts of our conversation from the previous week. The shuttle driver (Glen?) was also very kind and respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good Service

Staff is helpful and friendly. Charlotte cleaned the inside of my car herself which I don't think she has to do. She also got me a $5.00 off coupon on my oil change which I didn't know about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No