Reviews
Write a reviewNew Car Purchase
Everyone was very kind and helpful and worked with us well to make the deal we needed with as crazy as everything in the world is right now. Special thanks to Brian who was our salesmen
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lucky to have found a really nice 1st edition EV6
Tom and Brian were very helpful salespeople and worked as a sales and knowledge transfer team. I also appreciated the super-quick initial follow-up from Bennett! Great customer service. The F&I process with Moses (hope I spelled that correctly) was super speedy and efficient too! All good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tiffany B.
Charlotte the Service manager was amazing, my appointment was scheduled incorrectly and she got me in and my car vaca ready. Thank you, for helping me and family get on the road.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Go to Palmen Motors for great CS!
It starts with the sales person. Ray was not pushy or aggressive. I told him my budget and what I was comfortable with. The extended warranty sounds great! Very helpful with explaining pairing my phone to the car. Thanks Ray!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Shawn Haas listened to me when I explained to him what I felt comfortable with regarding the type of vehicle and what I could afford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Staff is very friendly and informative. Service was completed quicker than the estimated time given. Great service team at Palmen KIA!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buying a Kia
Mario was great. He was friendly, professional, and knew the car from a personal experience. If you are looking for a quality car head to Palmen Kia and ask for Mario.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service!
Mario was super great and helpful and it was overall a pleasant experience. Facility was very nice and clean. Great at communication.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Charlotte was very personable and friendly and remembered parts of our conversation from the previous week. The shuttle driver (Glen?) was also very kind and respectful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
Staff is helpful and friendly. Charlotte cleaned the inside of my car herself which I don't think she has to do. She also got me a $5.00 off coupon on my oil change which I didn't know about.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase