very good service . very friendly staff. I took my car to the oil change and it was fast the dealer very clean measuring the social distance they had... Hand sanitaizer
Thanks for your perfect review, Sergio! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent custom...er service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Absolutely the best customer service I’ve ever received!! Best of all, it was all a fast and easy service, I had an engine replaced. My car is running... great again. Felt extremely welcomed and well taken care of
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great experience . Sales staff , management and service
Good service, people are friendly , no pressure into buying. Sales person explained well of all hidden cost. Even after the deal is done , sales person... still patient in answering all questions.
Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more ...we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
All service representatives are awesome. Very knowledgeable, courteous and professional. It does not matter who helps me, they all treat me exceptionally... well. I will not go to other dealer or repair shop.
Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if ...we can help you with anything else. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Dasan was our main contact through the purchase process. He is friendly and very knowledgeable. Made the process less painful. He explained the features... clearly.
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. S...incerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
David Ruiz is a true consumer advocate. He knows the product completely and made a very worrisome issue have a terrific outcome. To say I am pleased with... his service is a complete understatement.
Lisa, we loved reading this review! Happy customers are our aim, and it appears David really hit the bullseye. We’ll make sure to share your experienc...e, and if you have any further questions, we’re always available to help. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Dasan is the man! I got my first car from him 3 years ago and just got my second. In time, I’ll be getting my third. He listened to what my wife and I... needed and wanted and what we could afford. He presented it and worked his angles for us. I appreciate his hard work and dedication to us. Thank you sir
Thank you for the excellent feedback. We truly appreciate you giving us the opportunity to earn your repeat business! Congratulations on your purchase... and we look forward to helping you again in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
My engine seized. Towed to Hyundai Riverside for inspection. Per service advisor, submit to Hyundai for Engine replacement due to recall. Chan had... engine replacement and other parts installed before ETA. Rental car provided at no cost. I was notified from submitting claim, to receiving engine to completing service. Excellent and speedy service.
Thank you for leaving us this great review, Ken! We are glad we could get your car all fixed up and back on the road in no time. If there is anything ...else we can do for you please feel free to pay us another visit. Take care! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Thank you for taking care of our 2017 Sonata......going on a trip and needed a quick inspection of the vehicle......service was quick and thorough and... while there an update was available. Was done while I waited. Ty for the service and the continued care of our car. Ty Mike for getting us in on such short notice.
Sherri, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that... this was received during your time spent with us. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com