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Schumacher Volkswagen of West Palm Beach

(968 reviews)
Visit Schumacher Volkswagen of West Palm Beach
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 897-2803 (888) 897-2803
Used (888) 716-0167 (888) 716-0167
Service (888) 817-7688 (888) 817-7688

Reviews

(968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schumacher Volkswagen of West Palm Beach from DealerRater.

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New lease

Scott was extremely helpful and patient. I appreciate his positive feedback and friendly communication. He didn’t pressure me at all into making a decision. I had an excellent experience and will always come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

I Had a wonderful experience at this dealership. Would highly recommend to anyone looking to lease a car and get the most for their money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

An Amazing experience with Michael

I had a really bad experience with Palmetto57 VW. Which Michael completely erased with his professionalism and complete care of the sales process. I was able to get a better car and a better deal and I left there feeling like a VW representative actually cared about me as a customer instead of just wanting to sell me a car. Dion the Sales Manager was my initial contact and unlike Palmetto57 VW he actually knew my name and actually negotiated a fair deal on a better car than I initially wanted. I HIGHLY recommend this team to anyone looking to not only buy a VW but to buy a car period.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great , stress free, fast and comfortable experience

I have rated Michael based off my magnificent experience with him. He truly gives you the best costumer service you can ever get . He’ll make you feel comfortable when choosing and test driving your brand new vehicle and will make sure you leave 100% satisfyed . I truly reccommend him to anyone , he’s super friendly , energetic and well driven . Thank you for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Battery replacement

I was experiencing battery problems my car would not start. The roadside assistance provided by VW was responsive and quick. Also getting an appointment was same day. The battery was replaced and my car was returned to me in about an hour and was immaculately cleaned as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Hard working honest salesman

Has gone out of his way to instruct me on the operations of the car that he sold me.I would recommend him on my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Richard was a joy to work with. My experience was very effortless. My wife and I were in and out in no time at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review. Please let us know if there is anything else we can do!

Great Sales Experience!!

Todd Moore was patient and professional when explaining my options and made me feel totally comfortable with making my decision. This was the best experience I have had in years at a car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tremendous

Scott was fantastic. Quick, to the dal, and got us everything we wanted. Would recommend to anyone looking for a fine german car that combines luxury and comfort with value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent!

I was looking for a new car for my daughter and also interested in re-financing my car. Scott Kimelman and the team at the dealership helped me understand my options on my existing car and worked with me in getting a car for my daughter that I could afford. They were patient and took the time to listen to my needs and find solutions that worked. If you are looking to buy or re-finance a car, I highly recommend doing business with Scott Kimelman, this dealership, and their team of professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.