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Schumacher Volkswagen of West Palm Beach

(974 reviews)
Visit Schumacher Volkswagen of West Palm Beach
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 897-2803 (888) 897-2803
Used (888) 716-0167 (888) 716-0167
Service (888) 817-7688 (888) 817-7688

Reviews

(974 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schumacher Volkswagen of West Palm Beach from DealerRater.

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A pleasant experience

I worked with Scott via email and text before I came in and met with him and Guy. Both guys were great to work with and they made this a positive experience. They helped us out and and we left very happy with a great new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

Phenomenal !!

From start to finish, it was a great experience. I would absolutely recommend Scott to friends and family. Thank you Scott. See you in three years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

very professional staff

Scott and Chris were both very professional, making this buying experience very easy and pleasant. I would definitely recommend Schumacher VW highly. I am extremely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Judy, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive with Scott and Chris. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

Awesome

My sales rep was amazing. He helped me pick the right car and get me the deal I was looking for. I will recommend him to my family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kelly, thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

New vehicle purchsed.

The attention to details when selling the SUV was outstanding. All features were described and demonstrated with ease. This was a wonderful experience and I would recommend this dealership to my friends and coworkers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

Great customer service

Our sales consultant Scott Kimelman was amazing. He was committed to getting us a great deal. I would completely recommend the sales consultant and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience at Schumacher Automotive with Scott Kimelman. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

My Experience

I just finished leasing another vehicle with Schumacher and i have to say the experience from beginning to end was 5 Star. My advisor was Scott Kimelman and he was exceptional , if i could give him more than a 5 star rating i would , Loved him Donna Skoda in your service dept is who i always leased my cars through and what kept me going back , she is a Gem. i also had the pleasure of dealing with Brian, Wayne, and Chris , and i have to say i was impressed. i have been leasing with Schumacher for the last 20 years and can honestly say i will not go to any other dealership, your cutomer service is top notch . Thank you for having such wonderful people working for you. Sincerely, Yahaira Rock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Customer Service

The staff were really nice and helpful. They know how to do sales. I got the deal for the car I was looking for. I appreciate their effort.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

Awesome experience

The Sale person was very helpful with everything,super happy with everything I will talk with my friens and family to go the, service was the best, thanks Milton Molina

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a fun experience!

Overall experience was awesome. Michael was very informative with his product knowledge. Will be recommending dealership and Michael to others. Leased a Tiguan , very happy with it .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.