Dick Smith Nissan of Columbia

The service was great and the techs were very timely and knowledgeable. It was a pleasure working with them.

Great people and very helpful they went above and beyond to get the deal done.

The customer service is awesome the knowledge and support makes it easier for me to get my needs and desires met. Thank you for caring

I love the service my service guy Mr George gives, it's always warm and welcoming. He greets me with a smile and always there until I get my car and he checks up on me later. I thank God for him and xxxxx Smith. Thank you George and God bless you.

The service was good and the sales person was very respectful and the appointment was fast Thanks very much.

Oil change prices increased w/o prior warning & reward points not properly accumulating. No snacks for waiters. I’ve been coming there since 2020 for services but it’s apparently time to shop around. An oil change should not cost what Nissan charges. They forgot to put the sticker from the oil change in the window. I returned to get it and a dark haired female (not the real slender one the chunkier one) asked if she could help and once she found out I just needed sticker she made me wait til another employee got off the phone. That wasted 15 minutes and additional gas bc it wasn’t done up front. Why did I have to wait if she wasn’t helping anyone and the male employee was?

I had asked if they would check and see if there was a nail or something causing a slow lwak in one tire, I never saw the technition who did the oil change and rotation. So I still don't know. Also after waiting over 2 hours, I went to the place to pay and asked if someone tells me when the car is ready. she looked through the basket and found my paperwork under several papers.. No telling how long it had been finished. I have never waited on my car at other dealerships that didn't tell you when it was done. Also the paperwork said a tire needed to be replaced - which one? They all have only 10000 miles and good tread. The code (CD) isn't helpful.

Wish that my time to service the car I bought there, brand new, one year earlier had been handled more efficiently.

Radiator is loose. I also did not receive my reward points after multiple attempts to contact management!

Everybody there was very friendly & helpful. They made my experience very pleasant. They welcomed me with open arms.