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Galpin Mazda

(795 reviews)
2026 consumer dealer award
View 5 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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Reviews

(795 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Mazda from DealerRater.

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Sal was great. He walked me through all my options and never pressured me for anything I didn’t want. He answered all my questions and gave me the best price after talking with his manager.

Sal was great. He walked me through all my options and never pressured me for anything I didn’t want. He answered all my questions and gave me the best price after talking with his manager.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are thrilled to hear about your positive experience with Sal! Our team takes pride in providing exceptional service and fair pricing. We appreciate your support and look forward to continuing to assist you in the future. Thank you for choosing us! See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Salvador Mendoza is the best. you must go see him now. Ibgot the deal i wad looking for

Salvador Mendoza is the best. you must go see him now. Ibgot the deal i wad looking for

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your kind words! We are thrilled to hear that Salvador Mendoza provided you with exceptional service and helped you find the perfect deal. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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This dealership is outstanding! The entire team is incredibly welcoming and helpful from start to finish. Rudy was fantastic! He guided me through every step of purchasing my Mazda and made the whole process smooth and enjoyable. I couldn’t be happier with my experience!

This dealership is outstanding! The entire team is incredibly welcoming and helpful from start to finish. Rudy was fantastic! He guided me through every step of purchasing my Mazda and made the whole process smooth and enjoyable. I couldn’t be happier with my experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and for choosing our dealership for your Mazda purchase! We strive to provide exceptional customer service and are glad to hear that your experience with Rudy was nothing short of fantastic. Let us know if you ever need more help -- until then, safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Salvador Mendoza is the best. He gave me the deal I was looking for. Other dealerships played games and changed things on me. He is straight up. Go see him if you are looking for a car.

Salvador Mendoza is the best. He gave me the deal I was looking for. Other dealerships played games and changed things on me. He is straight up. Go see him if you are looking for a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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This is my second lease from Galpin Mazda, and the only reason I came back (despite it not being the most convenient location for me) was to work with Manny again. He’s incredibly responsive, always takes the time to clearly explain everything, and genuinely goes above and beyond to make you feel like a valued customer. The whole process (which is typically quite stressful) feels a little easier dealing with him, which is rare when it comes to car leasing. If you’re going to Galpin Mazda, I highly recommend asking for Manny, you’ll be in very good hands

This is my second lease from Galpin Mazda, and the only reason I came back (despite it not being the most convenient location for me) was to work with Manny again. He’s incredibly responsive, always takes the time to clearly explain everything, and genuinely goes above and beyond to make you feel like a valued customer. The whole process (which is typically quite stressful) feels a little easier dealing with him, which is rare when it comes to car leasing. If you’re going to Galpin Mazda, I highly recommend asking for Manny, you’ll be in very good hands

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Mazda. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Sal was so so helpful in getting our family into a new lease! He went out of his way to get us a car we all love and made the process as easy as possible. His level of personal customer service is what makes a Mazda customer for life!

Sal was so so helpful in getting our family into a new lease! He went out of his way to get us a car we all love and made the process as easy as possible. His level of personal customer service is what makes a Mazda customer for life!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Sal is very genuine and kind, have a lot of respect for him, thank you!

Sal is very genuine and kind, have a lot of respect for him, thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Zulema, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Excelente servicio al cliente, me ayudarán justo con lo que necesitaba en cuestión ami auto.

Excelente servicio al cliente, me ayudarán justo con lo que necesitaba en cuestión ami auto.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hola, gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Agradecemos su preferencia. No dude en llamarnos si necesita algo. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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Salvador has helped me a number of times and has always provided a high level of customer service. This time was no different. I had totaled my current vehicle and he was able to get be into a new one right away and helped me throughout the entire process.

Salvador has helped me a number of times and has always provided a high level of customer service. This time was no different. I had totaled my current vehicle and he was able to get be into a new one right away and helped me throughout the entire process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Galpin Mazda. Please do not hesitate to give us a call if there is anything we can do for you. Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

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came to the dealership last month looking for a new car. I was helped by Rudy, who is an incredible salesman. He is very kind and knowledgeable. He assisted me with everything I needed, answered all my questions and helped make the entire process smooth and easy. I couldn’t be happier with my new car. I highly recommend!

came to the dealership last month looking for a new car. I was helped by Rudy, who is an incredible salesman. He is very kind and knowledgeable. He assisted me with everything I needed, answered all my questions and helped make the entire process smooth and easy. I couldn’t be happier with my new car. I highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks so much for your feedback. We're thrilled you found our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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