[{"id":636807,"firstName":"Chris","lastName":"Flores","titleText":"Sales","emailTxt":"Cflores@galpin.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/a7d873502c1d.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636817,"firstName":"Pilar","lastName":"Luna","titleText":"Sales","emailTxt":"pluna@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/6e4106df75ef.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":497076,"personPtyId":39571880,"firstName":"Brian","lastName":"Gonzalez","titleText":"Internet Sales Manager","shortBioText":"Born and raised in Northridge, CA. Lover of Dogs. Before this I was a florist, who specialized in bridal bouquets. I learned how to listen very well into peoples wants and needs because of it. Now I manage our Internet Sales Department and push our sales people to have that same servants mentality. Please feel free to reach out, I would love to help wherever I can.","emailTxt":"bgonzalez@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/d7edfb5a4c97.jpg","drDealerId":15683,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"1404172800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":636808,"firstName":"David","lastName":"Abdullaev","titleText":"Sales","emailTxt":"dabdullaev@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/431ae9b22d46.jpg","drDealerId":15683,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1441065600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636811,"firstName":"Johnny","lastName":"Baylan","titleText":"Sales","emailTxt":"jbaylan@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/17b8cc8d2687.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":497091,"firstName":"Raul","lastName":"Fontanills","titleText":"Internet 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Consultant","emailTxt":"afrausto@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/2decda6fd730.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":497083,"firstName":"Cody","lastName":"Nelson","titleText":"Salesman","emailTxt":"cnelson@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/8cc969b55583.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636809,"firstName":"Elvi","lastName":"Lechuga","titleText":"Sales","emailTxt":"elechuga@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/ff4fc4dbd59d.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603197,"firstName":"Eric","lastName":"Diaz","titleText":"Internet Sales 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Consultant","emailTxt":"framirez@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/f2f5a7723191.jpg","drDealerId":15683,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":636814,"firstName":"Jaime","lastName":"Godina","titleText":"Sales Manager","emailTxt":"jgodina@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/116ba2925213.jpg","drDealerId":15683,"dealerEmpStartDtUtc":"901929600","industryStartDtUtc":"754704000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":547043,"firstName":"Julio","lastName":"Gonzalez","titleText":"Internet Sales","emailTxt":"jgonzalez1@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/b6046b831252.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636812,"firstName":"Kevin","lastName":"Juarez","titleText":"Sales","emailTxt":"kjuarez@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/e733b739e0f4.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636815,"firstName":"Luis","lastName":"Banderas","titleText":"Sales","emailTxt":"lbanderas@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/683099e3e610.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":497082,"firstName":"Luis","lastName":"Meza","titleText":"Salesman","emailTxt":"lmeza@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/0f397039c1b7.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636813,"firstName":"Nubar","lastName":"Balyan","titleText":"Sales","emailTxt":"nbalyan@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/a8f8dbbce43a.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636816,"firstName":"Paul","lastName":"Ulbrich","titleText":"General Manager","emailTxt":"pulbrich@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/712b296fa6af.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":636818,"firstName":"Rocio","lastName":"Campos","titleText":"Sales","emailTxt":"rcampos@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/c8e737b44cc6.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636819,"firstName":"Ryan","lastName":"Suech","titleText":"Sales Manager","emailTxt":"rsuech@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/1d06a6edb9a8.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":636820,"firstName":"Salvador","lastName":"Mendoza","titleText":"Sales","emailTxt":"smendoza@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/1e7b78ba903b.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":657338,"firstName":"Sean","lastName":"Haggai","titleText":"Social Media Manager","emailTxt":"shaggai@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":636810,"firstName":"Tony","lastName":"McGilchrist","titleText":"Sales","emailTxt":"tmcgilchrist@galpin.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15683/employees/a5f0bf504883.jpg","drDealerId":15683,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Galpin Mazda

3.8 out of 5 3.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service Closed

Galpin Mazda Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

9:00 AM - 8:00 PM

Service

Monday

7:00 AM - 3:00 PM

Tuesday

7:00 AM - 3:00 PM

Wednesday

7:00 AM - 3:00 PM

Thursday

7:00 AM - 3:00 PM

Friday

7:00 AM - 3:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since August 2014

When Bert Boeckmann entered the car business almost 60 years ago, he set out with a purpose to incorporate a set of core values into every customer's buying experience. His commitment to integrity, honesty, loyalty, and transparency earned him a valuable reputation and a life long customer base.

...



At Galpin, we strive to serve each and every customer as if they were family. Our dedication to the community and quality has earned us the prestigious standing as an automotive industry leader. So feel free to stop by and experience the Galpin Difference. We hope to prove our commitment to you, and earn your trust as a Galpin partner.

Service

Oil, Filter Change

$74.95 and up*

Oil, Filter Change (Premium)

$120 and up*

Battery Service

Complimentary

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.8 out of 5 3.8
166 lifetime reviews. Includes reviews of Galpin Mazda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    November 25, 2020

    When my family was planning to buy a car we plan to visit three different car dealers. We then visited first the Galpin Mazda. We didn't have a chance... to visit the other two because of Chris Flores, I blamed it to him (in a good way). His friendliness, honesty, not pushy (even suggest something), approachable that made us to buy the car here. He made everything easy for us to make it happen. At the end "We had a selfie with Chris" in front of our new car. Family is so happy. Thank you Chris Flores and Mazda.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Flores

    Sales

    NOT RATED

  • 5.0 out of 5
    September 3, 2020

    Awesome experience purchasing with David Abdullaev at Galpin. David was extremely informative and never once pushy. My wife and I purchased a Mazda CX-5... and were so happy with the entire process! David and Galpin honored a verbal agreement on an offer that was no longer available on the day we made the purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Abdullaev

    Sales

    NOT RATED

  • 5.0 out of 5
    August 6, 2020

    The whole team at Galpin Mazda took great care of me. Particularly Francis Valle. He was super helpful and respectful throughout the whole remote purchase... process and awesome in person when I signed everything and picked up the car. The online buying option is the best thing that's ever happened to car buying. From getting a clear line by line price sheet online to completing the application and financing arrangements from the comfort of my home. It was all painless, especially when compared to the typical in-dealer experience. I loved that I didn't have to lose half a day sitting at the dealership to take care of everything with all the back and forth, proposing this, arguing that, and adjusting the other. Instead, everything was clear and streamlined. I did my bit and could focus on other things while they did theirs. I felt much more respected and comfortable this way. It was by far the best car buying experience I've ever had. And, my new CX-5 is awesome. Exactly what I wanted to the last detail and a blast to drive. Zoom, zoom indeed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Gonzalez

    Internet Sales Manager

    NOT RATED

  • 1.0 out of 5
    June 13, 2020

    Galpin Mazda intentionally misinformed me about my lease end options. "Johnny" the manager ignored me, forcing me to trade in my car with them so they... could make a sale. I sold both of my Mazdas last week, and will never be caught in one again as long as this dealership is in existence.

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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Johnny Baylan

    Sales

    NOT RATED

    Raul Fontanills

    Internet Sales

    NOT RATED

  • 1.0 out of 5
    June 12, 2020

    Galpin Mazda intentionally gave misinformation costing me thousands of dollars in order to create a situation where I was helpless other than buying a... new car. I had a great experience 3 years prior when I purchased last. The attitude of the dealership has completely changed since then.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Debbie, we certainly don't want our customers to feel this way when they leave our location. We would really like the opportunity to work towards a so...lution. Please contact us by phone or email so that we may work together to resolve this matter to your satisfaction, or if you'd prefer that we contact you, please send us your contact information and we will follow up with you. Thanks again for sharing, and we look forward to speaking with you soon. Neda Vega-Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com


    Worked with:
    Raul Fontanills

    Internet Sales

    NOT RATED

  • 5.0 out of 5
    December 18, 2019

    I bought many cars from Galpin and I've always love the experience that's why I keep coming back. I recently sent my sister to lease a car and Rocio Campos... assisted her. I was so pleased with the way she treated my sister I will continue to send her more family.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2019

    Steve Rodgers is our go to guy for cars. We are fiercely loyal to Steve! We refer him to anyone buying a car. He just sold us our 2nd Mazda CX-5 and if... we need a rental he's handled it for us for years. He's honest and thorough and he helps rescue animals. One heck of a human! Thank you for always making us feel like VIP's!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 15, 2019

    Aaron Diyarza was very helpful in helping us through the process of getting our new Ford Explorer. He gave us great service and very welcoming

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 27, 2019

    What do you do when your car breaks down just as your favorite, trusty, long-time, go-to, amazingly-awesome service advisor heads out the door on a well-deserved... vacation? Well, when you are lucky enough to have been assisted by Danny Talamantes at Galpin Mazda, you definitely choose to wait - going without transportation and even changing your holiday weekend plans as I did - because you know that there simply is no substitute for his exceptional service. Painstakingly thorough and attentive, Danny has ever been the very definition of incomparable care. He set high standards for my service expectations long ago and has never failed to meet them in the more than thirteen years since. In fact, he somehow manages to exceed them. Upon his return, my service experience was even better than expected - not only completely stress-free, but altogether pleasant. As always, Danny was absolutely worth the wait!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
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  • 1.0 out of 5
    February 23, 2019

    I recently took my 2018 Kia Stinger here for service (I purchased at Galpin Kia before it closed down and they are referring Kia owners here for service).... I dropped it off at 1:30pm and was told it would be 60-90 minutes so I decided to walk down the street and grab lunch. An hour later I was back in the service waiting area. Two hours after I left my car and I'm told it will be another 5 minutes, 30 minutes later the service advisor asks me why I don't have my car yet. another 30 minutes and I'm told "we have a problem with your car, ANOTHER CUSTOMER HAS TAKEN IT!!!!" Seriously!!! Apparently they had done paperwork, handed over the key, the guy had walked over to my car, driven to the exit which has a guard that scans your VIN and cross checks it before he lifts the arm for you to drive out. They said they had called him threatening to call the police and much later that they spoke with him and he was 15-20 minutes away. About 4:30pm after nearly two hours, and 67 miles of joyriding, my car is returned. A 20 something kid gets out and I go off (my car has 3800 miles on it ALL driven by me), he just stands there and repeats "sorry" to every comment I make. The service manager starts backing him up saying 'he was confused', 'he made a mistake'. He took a Silver Stinger when he dropped off a white mazda!!!! The service manager tells me 'obviously we'll give you a tank of gas to make things right' (no joke). So I am now going over every inch of the car inside and out and the kid and manager walk away. Next thing I see the kid driving off in his car, security opens the gate and they let him go. I have NO IDEA what was done in, with or to my car during the time he had it. I would advise anyone planning on using this place to think very carefully because they do not take care of your property. Be warned!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello, we appreciate you taking the time to give us your feedback. We would like the opportunity to address your concerns. Please reach out to us when... you have a chance. Thank you, and we look forward to hearing from you. Neda Vega-Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

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