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Performance Honda Bountiful

(814 reviews)
Visit Performance Honda Bountiful
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (801) 335-9828 (801) 335-9828
Used (801) 335-9854 (801) 335-9854
Service (801) 335-4299 (801) 335-4299

Reviews

(814 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Honda Bountiful from DealerRater.

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Very nice people

They are fast, nice and do a good job. They are the best price for a oil change. They always get me in at a time that works for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your comments we appreciate you and value you as a customer. I am glad to see that we were able to meet your expectations. Thank you Clayton Mardis General Manager Performance Honda

Oil Change

They were very attentive from the time I drove on to the lot, and was confused because everything had changed from the last time I was there.Nice!I was very impressed with Tyler's professionalism! I am very impressed with the transformation of Performance Honda Bountiful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent

Thank you for providing excellent service and explaining what was done during the service. Staff was friendly and helpful. It was nice to make an appointment and receive help upon arrival.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Initial Service

Brought my 2015 Honda Accord Hybrid in for its first Service. The Maintenance Minder indicated that the oil life was at 30%. Scheduled the appointment on line, using the Scheduling tool, very easy to use. Drove right in to the Service Bay, I was greeted promptly by your Service writer and told my car would be ready in about 30 minutes. 30 minutes later, I was shown to my freshly washed vehicle and was on my way home. A quick, pleasant FREE, service appointment. I'll definitely be coming back to Performance Honda for all my future service needs. The Maintenance side of the purchase has been as easy as the Sales side. Thanks for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

I'm so pleased to hear that we met or exceeded your expectations, that is our daily goal. Thank you for being a Performance Honda Bountiful customer and we look forward to taking care of all of your automotive needs in the future. Thank you Clayton Mardis General Manager Performance Honda

Beautiful new building. They were great.

They were very attentive from the time I drove on to the lot, and was confused because everything had changed from the last time I was there, a gentleman was right there to tell me were to go. They took my truck right in and was finished very quickly..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for your comments and your rating. I'm very pleased to hear your experience was a good one, we try to exceed our customers expectations every day. We look forward to taking care of your Automotive needs for a very long time. Thank you Clayton Mardis General Manager Performance Honda

Inspection/Emmission

Car was ready in less time that projected including a wash! Nice! I was very impressed with Tyler's professionalism! I am very impressed with the transformation of Willey to Performance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Time for a big service

I was promptly received and the repair order written up. It was recommended that I get the timing chain replaced so I decided to put some money in the car and keep driving it another few years. I asked about other service but was told these weren't needed as yet which I appreciated. A ride home was promptly arranged. I walked a bit around the newly remodeled building. It's all very nice. Service advisors are always fully informed and give good recommendations so I feel comfortable coming in. I don't feel I'm being over-sold. Trust is very important and it what keep me coming in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Transparency is the only way to continue a long term relationship with our clients, I'm so pleased to hear about your experience. We pride ourselves on being different than what customers would expect to find at a dealership. We look forward to taking care of your automotive needs for a very long time. Thank you Clayton Mardis General Manager Performance Honda

I'll go to Sergio at Honda everytime!

I've own a Honda before and purchased it in California, where I didn't receive that great of service and didn't get much knowledge on my vehicle or lease. A year later looking just to talk about questions I had about my lease, Sergio found me and gave me more information about a car I have been driving for a year! So when I wanted to trade in my car for the newer model I already felt comfortable with Sergio. He gave me the best feed back, and checked in on me to let me know new deals and offers that were specific to what was best for me. Very quickly he got me in a new vehicle and made me feel right at home. I knew I made the right decision and I would be recommending Sergio in Bountiful, and I plan to be in the Honda family for a lifetime. Thanks again Sergio!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Earning a long-term relationship with customers like you is our daily mission and goal. I'm so happy to hear about your experience and we look forward to being your Honda dealer for a very long time. Thank you Clayton Mardis General Manager Performance Honda

Best car-buying experience ever!

Dalton Jensen is by far the best salesman I have ever encountered. He answered every question honestly, and gave me everything I asked for. This car-buying experience was stress-free, fast, and comfortable. I highly recommend Dalton at Performance Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

recall service

Tyler Vance is an excellent service writer and human being. I trust this man. Tyler is great to talk to. I will return to performance Honda in part due to Tyler Vance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tyler is such a valuable asset to our company and you are a valuable customer thank you for your comments. Clayton Mardis General Manager Performance Honda