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Palmetto 57 VW

(628 reviews)
Visit Palmetto 57 VW
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–7:00pm 8:00am–3:00pm
New (855) 356-3595 (855) 356-3595
Used (855) 356-3598 (855) 356-3598
Service (855) 356-3596 (855) 356-3596

Reviews

(628 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmetto 57 VW from DealerRater.

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Great customer service and availability to my needs and...

Great customer service and availability to my needs and comfort! Quote done by phone and delivery of the new car to my door ! That is why you guys are my dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stop taking advantage of the customer.

Came in to the Palmetto 57 VW dealership on Mar 15 to test drive the new 2020 VW Sport Atlas SE/Tech package. Loved the vehicle. There was one we were particular interesting in due to its color combination. We set down in the sales person office to receive an outrage monthly lease offer. The offer was so high as I would pay almost 75% of the vehicle value in the 36 months lease term. I was asked to make a counter offer. I was in shock, and my response why I would give you any business. Stop taking advantage of the customers. Treat them right the first time.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Primera vez que compro un Volkswagen, Ignacio fue de gran...

Primera vez que compro un Volkswagen, Ignacio fue de gran ayuda, mucha paciencia y conocimiento explicando sobre el auto que escogí. Me asesoró en todo el proceso.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The finance dept. sneaky...Sales person was great

Caution read your contract before signing...CAUTION ...Thet added things I was never asked for....just read your contract before signing, my mistake sales staff was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasantly surprised

New customer to VW and very happy with my first experience with service . I think it was Eddie, who called me and made my visit smooth making me feel comfortable with my tight working schedule. Great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nela has a high level of professionalism plus a Awesome...

Nela has a high level of professionalism plus a Awesome personality, explosive combination for success. I went there with a lots of bouts n she made me realized what were the best for me and needs. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My service experience with daisy was amazing, great team,...

My service experience with daisy was amazing, great team, great environment, everything flow properly, I really recommend Palmetto57 vw to all my friend and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Great service even during the holidays and construction....

Great service even during the holidays and construction. I only trust him with care and recommendations on my car. He knows how to get a customer to keep coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Thank you Jose Bringas for always helping me and going the extra mile! I took my car for service and got it back just in time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Horrible Experience

I had the most horrible experience at Palmetto57. I got hit with hefty hidden fees after I leased my Jetta even though I was reassured that there wouldn't be. I tried calling multiple times and left multiple messages and NOONE had the decency of returning my calls. I DO NOT RECOMMEND this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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