Reviews
Write a reviewGreat
Everything was great, the sell person and the manager very nice people .. The manager explained everything to me how he came to the price that I got. Definitely going back for my next car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
Exceptional customer service
Richard always take such good care of my vehicle. His customer service is exceptional! The service department is only great because of his work ethic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
Great customer service
The shuttle driver was very kind, drove safely both times, from the dealership and when he picked us up from my home. Richard was also very kind, communicated well over the phone and in person about my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for putting your trust in Imperial Valley Honda! We pride ourselves on our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
worst experience
worst experience ever bunch of liers all of them ,keep calling the manager and never get back to me will never step on that place again,I allready stop two friends from buying cars there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Go to San Diego for a Honda...
Managers are bunch of liars, there was some Hindu guy saying he was the general manager and that he will take care of us but they ran my credit like 10 times and still I get calls from all those banks telling me we are not approved. The next call will be to my lawyer !
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Worst ever
Worst experience ever they take for ever to finish your paper work even to send it to Honda they keep calling even harassed my mom calling her old and stupid telling me and trying to force me to pay there my first payment so i wouldnt get harassed anymore. i dont recommend this dealership worst honda should not allow this dealership to handle there cars or anything to do with honda vehicle's.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Do Not Buy Here
This was the worst experience I have ever had buying a car. The whole process was flawed and I would not recommend them to my worst enemy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Would buy again
Saw their ad and decided to check them out. I'm glad I did, highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase