Reviews
Write a reviewProfessional environment and welcoming atmosphere
Professional environment and welcome environment. Adrian was very knowledgeable about the products and services provided by Honda. Will definitely promote that business with friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review of Imperial Valley Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
Great service, clean cars and clean facility.
The company help me to get the car I wanted , with my affordable payment. Very satisfied with the customer service provided by the salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cesar, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
Great Service at IV Honda
Friendly and attentive staff! All are very welcoming from start to finish! Loved the service and attention that was received by all during my visit! Definitely recommend this place to all looking to buy a vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We cannot thank you enough for your wonderful review of Imperial Valley Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
Great service
Customer service was great. Staff was friendly and helpful. Adrian and Rick made my car buying experience easy. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
Simply Awesome
I really liked that Denis Hermosillo, the young woman that sold me the car was very detailed about every part of the car. She went in-depth into every single detail and explanation. She was fast in convincing of buying the car. She was just beautifully amazing. Her conversation throughout was all about the car and when we had to wait for finance department her conversation with us was about other topics other than cars that kept us as customers entertained. Very professional always.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
I give it a 10!
Friendly people and easy process. These guys are knowledgeable about the vehicles and they do a good job of making you feel welcome
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
Kind Service
People were Kind and fast service. Appreciated the texts and calls to keep me updated on status. Facilities were fine
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
SERVICE
It took 2 years for somebody to listen to my complains.!!! I kept on asking the car salesman for the locks of my honda; he never called me and nobody cared after I bought the car!!! until the new manager LISTEN!!!
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
Great experience
I was happy that the manager did everything possible to trade my car in . They all did everything possible to help me I was very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com
Great
Very likely the service was ver fast. Juan was very nice to me and explain the whole oilo change process
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Aj Ortiz | GSM | aortiz@ivauto.com