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Independence Mazda

(191 reviews)
Visit Independence Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
New (866) 783-9238 (866) 783-9238
Used (866) 781-7968 (866) 781-7968
Service (704) 774-4136 (704) 774-4136

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Independence Mazda from DealerRater.

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Great people very nice.

Great people very nice. And helped me and my family find what we needed in the cars, and not one but two.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The service was great.

The service was great. Thanks to Alex Rodriguez I was informed about problem, cost and time frame of repair needed. Great place if you need auto service. I will definitely come back !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We were needing to confirm the size of and test drive a

We were needing to confirm the size of and test drive a CX90. On a busy day, Tre was super helpful, answered questions and provided information in a relaxed -low key manner. Thank you for the help Tre!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Michael H was GREAT to work with.

Michael H was GREAT to work with. Very pleasant and no pressure. He let us decide on what we want, but also worked hard to get what would make me happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I don't see the review I left 6 months ago now.

I don't see the review I left 6 months ago now. Please don't use this dealership. They have very poor business practices and very shady finance department. Even before you get to the finance department look very closely at anything they ask you to sign. Tacked on a couple grand just for "inventory purposes" WT?? Finance guy put his arm over the top number covering it and just pointed out the trade in amount and loyalty discount. Super pressure for a warranty that I hope I don't have to use after closer inspection of what it covers. Said their printer was down so could not get my paperwork until I drove the hour back home. AGAIN PLEASE DO NOT SHOP HERE!!!!!!!!!!!!!!!! BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Myles was very nice introducing me to the car and

Myles was very nice introducing me to the car and treating me like I was part of his family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service, will recommend to family and

Great customer service, will recommend to family and friends very good company!!!!! I fell in with my car as soon as I so it....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick, efficient, pleasant, and fair.

Quick, efficient, pleasant, and fair. We drove from brevard for a good deal and it was worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New mazda!

We love our new mazda 3!! Go see Jack for a great experience. The buying process was amazing and treated us like family. Plus we got great coffee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy sale

Mazda On Independence has the best service and prices. We have 8 cars thru there. Lauren was helpful and courteous in processing our sale. She made the process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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