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Rivertown Subaru

(446 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:00pm
Sunday Closed Closed

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Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service from start to finish.

Great customer service from start to finish. Friendly staff, quick response, and clear communication. They exceeded expectations and made the entire experience smooth, easy, and stress-free.

Great customer service from start to finish.

Great customer service from start to finish. Friendly staff, quick response, and clear communication. They exceeded expectations and made the entire experience smooth, easy, and stress-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Professional and competent work.

Professional and competent work. Service personnel took time to address all my concerns. Work completed during time promised

Professional and competent work.

Professional and competent work. Service personnel took time to address all my concerns. Work completed during time promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Stephen was prompt and courteous as usual.

Stephen was prompt and courteous as usual. He explained the details and sent a video after the inspection. It was a pleasant experience.

Stephen was prompt and courteous as usual.

Stephen was prompt and courteous as usual. He explained the details and sent a video after the inspection. It was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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Professional, prompt service.

Professional, prompt service. All aspects of our visit and service exceeded our expectations. Definitely recommend Rivertown Subaru dealership and service center to all looking for a quality new car buying experience.

Professional, prompt service.

Professional, prompt service. All aspects of our visit and service exceeded our expectations. Definitely recommend Rivertown Subaru dealership and service center to all looking for a quality new car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stephen in service department very nice and helpful.

Stephen in service department very nice and helpful. Everyone at dealership courteous. Bought two vehicles at this Subaru dealership. Recommend them for service and to prospective buyers.

Stephen in service department very nice and helpful.

Stephen in service department very nice and helpful. Everyone at dealership courteous. Bought two vehicles at this Subaru dealership. Recommend them for service and to prospective buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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In for service my wife took the car in for service and I

In for service my wife took the car in for service and I have not heard any complaints from her so that?s a good thing ??.

In for service my wife took the car in for service and I

In for service my wife took the car in for service and I have not heard any complaints from her so that?s a good thing ??.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service.

Great customer service. Would recommend this service facility . Good waiting area if you plan to wait for your service to be completed. Overall a good experience

Great customer service.

Great customer service. Would recommend this service facility . Good waiting area if you plan to wait for your service to be completed. Overall a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Appointed service involved system checks, oil change and

Appointed service involved system checks, oil change and 5 tire rotation. In and out under 40 minutes. Greeted with smiles, regular progress communication, and rapid ready?.can?t imagine wanting more

Appointed service involved system checks, oil change and

Appointed service involved system checks, oil change and 5 tire rotation. In and out under 40 minutes. Greeted with smiles, regular progress communication, and rapid ready?.can?t imagine wanting more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service experience every time I have used this

Excellent service experience every time I have used this service department. They keep me informed of progress and cost as service is performed. I highly recommend this service facility.

Excellent service experience every time I have used this

Excellent service experience every time I have used this service department. They keep me informed of progress and cost as service is performed. I highly recommend this service facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This is our second Subaru and we couldn't be happier.

This is our second Subaru and we couldn't be happier. The dealership and service personnel are the best. I would definitely recommend a Subaru to others.

This is our second Subaru and we couldn't be happier.

This is our second Subaru and we couldn't be happier. The dealership and service personnel are the best. I would definitely recommend a Subaru to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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