Rivertown Subaru

Inventory

Reviews

5.0
(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

Best in town

Friendly folks and a fair deal. Bought a lot of cars in the last 10 years and staying here in Columbus actually turned out great for once!

5.0

Best in town

Friendly folks and a fair deal. Bought a lot of cars in the last 10 years and staying here in Columbus actually turned out great for once!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Show full review
5.0

Purchase of car

Mark was great with us meeting all our needs. He was friendly, courteous and friendly.

5.0

Purchase of car

Mark was great with us meeting all our needs. He was friendly, courteous and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for your kind words for our staff, we appreciate it!

Show full review
5.0

Pretty nice! Super helpful staff

I went here Monday just to view what they had, not expecting to buy anything due to price hacks like all other dealerships, however things were different. Mike gave a different approach, and really worked with me in my best interest, as well as wanted me to only get what best suited me for a price I was comfortable with, and stood by that. I have to say they had exceptional service, I rate them very highly ?! My only drawback was that my new vehicle did not get cleaned as well as I assumed it would, but that's minor to me compared to service and a reasonable price for a new used truck. Thank you all once again for exceptional service!

5.0

Pretty nice! Super helpful staff

I went here Monday just to view what they had, not expecting to buy anything due to price hacks like all other dealerships, however things were different. Mike gave a different approach, and really worked with me in my best interest, as well as wanted me to only get what best suited me for a price I was comfortable with, and stood by that. I have to say they had exceptional service, I rate them very highly ?! My only drawback was that my new vehicle did not get cleaned as well as I assumed it would, but that's minor to me compared to service and a reasonable price for a new used truck. Thank you all once again for exceptional service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We are very pleased to hear that we could provide you with an exceptional sales experience! It is also great to hear that Mike went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future!

Show full review
5.0

Car repairs

Drop the car off before going on vacation . Air temp sensor went out . Everyone was extremely helpful and nice..

5.0

Car repairs

Drop the car off before going on vacation . Air temp sensor went out . Everyone was extremely helpful and nice..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We are excited that we provided you with an exceptional service experience! We appreciate your business and hope you enjoyed your vacation! We look forward to the opportunity to assist you in the future.

Show full review
5.0

30k services

The staff was incredibly nice and quick at handling the number of services on my wife vehicle.

5.0

30k services

The staff was incredibly nice and quick at handling the number of services on my wife vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

Show full review
5.0

Service review

Service reps were very pleasant & efficient. Repairs were completed in a timely manner.

5.0

Service review

Service reps were very pleasant & efficient. Repairs were completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

Show full review
5.0

Rivertown Subaru Columbus, GA

Awesome. Amber handled the service needs today on my Ascent. Explained in detail the service recommendations and associated fees. Everyone there was very friendly ; the way service ought to be done. Great job Rivertown Subaru! Love my dealership.

5.0

Rivertown Subaru Columbus, GA

Awesome. Amber handled the service needs today on my Ascent. Explained in detail the service recommendations and associated fees. Everyone there was very friendly ; the way service ought to be done. Great job Rivertown Subaru! Love my dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Amber went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

Show full review
5.0

Great service dept!

I have had nothing but great service from the sales dept as well as service. Always very friendly and helpful. Providing what I need & not pressuring for other services. GREAT JOB ALL THE WAY AROUND!

5.0

Great service dept!

I have had nothing but great service from the sales dept as well as service. Always very friendly and helpful. Providing what I need & not pressuring for other services. GREAT JOB ALL THE WAY AROUND!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Rivertown Subaru appreciates your kind words and is grateful for your patronage. We hope to have the pleasure of serving you again in the future!

Show full review
5.0

2016 Subaru

Good service in and out in 45 min showed me how to work some of the gadgets and was so helpful. Thank you

5.0

2016 Subaru

Good service in and out in 45 min showed me how to work some of the gadgets and was so helpful. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Show full review
5.0

Rivertown Subaru

As always we revived excellent service for our 18,000 mile check up. From making the appointment to getting a little refresher course in using the power seats everyone is courteous and helpful.

5.0

Rivertown Subaru

As always we revived excellent service for our 18,000 mile check up. From making the appointment to getting a little refresher course in using the power seats everyone is courteous and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Show full review
See all 66 reviews