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Jax Exports Inc

(108 reviews)
Visit Jax Exports Inc
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 10:00am–7:00pm 9:00am–5:00pm
Tuesday 10:00am–7:00pm 9:00am–5:00pm
Wednesday 10:00am–7:00pm 9:00am–5:00pm
Thursday 10:00am–7:00pm 9:00am–5:00pm
Friday 10:00am–7:00pm 9:00am–5:00pm
Saturday 10:00am–6:00pm 9:00am–5:00pm
Sunday 11:00am–4:00pm Closed
(904) 352-2502 (904) 352-2502

Reviews

(108 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jax Exports Inc from DealerRater.

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Mrs.Williams

Great guys. Go see Brian he will work with you until everyone is satisfied. Good selection of used cars. We bought 2!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jax exports

I was shopping for a used truck, I found What I wanted at jax exports. Brain was the salesman who assisted me throughout the buying process. He was very informative and very helpful. He even negotiated on the pricing which was very important to me. I would definitely recommend these guys, especially Brian if you're shopping for a premium used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer Beware!

Buyer Beware! We purchased a vehicle 6 months for my 16-year-old daughter and noticed almost immediately after that there were some minor and major issues with the car. The major were 2 oil leaks and control arm issues. We immediately contacted our sales person and kept getting the run around, none of my emails were responded to either. After a few weeks, we finally got the owner on the phone and he said to bring it in which we did. We brought all the issues, major and minor to his attention. He said he would take care of it and sent to his mechanic. We were told the repairs were done and to come get the car. Fast forward to a couple weeks ago, my 16-year-old daughter is driving and the car completely locked up on her. We took it to a trusted mechanic and the issues they claimed to have fixed were still there. While fixing these problems that we thought were fixed, the mechanic noticed that the engine was not mounted, none of the engine mounts had bolts to be able to properly mount the engine. So now the car is not usable at all. I emailed the owner on Friday and still no response. Unsafe vehicles and even worse customer service!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Car Buyer

They are great and got us in and out quick...Ask for Bryan he's a great guy and will get you in the car you need...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best service and sales

I bring my car to Jax Exports due to the impeccable quick service that I receive. Although I love my reliable Honda I can't wait to get into my next luxury vehicle from Behrus at Jax Exports. Thanks for the excellent service keep it up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Got my new Convertible!

I had the best car buying experience here! I called Bruce about a VW Eos convertible and I came in and we went for a test drive. The car is beautiful, they traded in my Honda 2003 Accord and I'm about to hit the road in my new ride! The whole staff seemed very nice. The other cars on the lot are beautiful too, a little out of my price range, but fun to admire! Porsche, Mazaratti, jaguar, infinity, Audi, Mercedes, they've got all the beauties!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you!

I came to Jax Exports with the expectation that I would have a good outcome and meet people that would be honest and straight forward. Thanks to Big Dave, Mike and Behrus, I had a good experience and was able to get the vehicle I was interested in for a good price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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QUALITY FOREIGN CARS!

I went to this dealer due to the broad selection of used Mercedes Benz cars. The owner and the staff were very professional and friendly. I felt welcomed and not being pressured at all. Sales atmosphere was very laid back. The cars seemed to be fully inspected and in very good condition. The dealership agreed to install new tires on my Mercedes Benz CLK500. The car drives great and I m very happy with my purchase and will recommend this dealer to friends and family !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jason thank you and we appreciate your business. We're always eager to get customers the vehicles they want. We are committed to making sure our customers are satisfied and comfortable with their purchase. We look forward to assisting you with any future car purchases you may need!

Great Service

Friendly staff. In and out quickly. Fair prices for good cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor Service; Average Car

I visited Jax Exports wanting to look at a used Avalon. The gentleman that walked out to help me seemed uninterested in my patronage. I told him the car I was interested in and he went and got the keys, handed them to me and told me he was going back inside and to let him know if I needed anything. I understand that it was hot but, sheesh, I was a potential buyer. I checked out the car and there were more things wrong with it than the online pictures conveyed. Also, the remote keyless enry key was cracked and had buttons missing. Overall it wasn't the best experiece and I'm glad that I didn't buy a car from here.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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