Reviews
We purchased a car from hilltop motors and its been a
We purchased a car from hilltop motors and its been a nightmare. Within just a few months of driving the car, the transmission went out! leaving me and my family stranded! Hilltop motors was so rude to us, and the manager Charles lied to us! They also never told us the car was a lemon! He's a con artist who will lie to you about a vehicle just to sell it!! When we first visited the dealership, the staff was friendly and "knowledgeable" They assured us that the car had been thoroughly inspected and was in excellent condition. After we left charles called my phone Repeatedly He told me that he Just wanted to help my family so The nice guy he is , he told us We didn't have to make a down payment! This was after they Told us that we We're going to have to pay 700 dollars! He Told us that the car was inspected and was nothing wrong with it! After we bought the car a few months later the transmission failed, I immediately contacted the dealership, asking if they could please help in any way. Instead, I was treated like garbage by these people the manager Charles seriously told us that It's our fault that we chose to buy the car!! Charles said next time don't buy junk cars and then said next time have a mechanic look at a vehicle before you buy it! What kind of dealership is this man running? I feel deceived and taken advantage of by a dealership that should be standing behind the vehicles they sell. I strongly advise anyone considering purchasing a car from Hilltop Motors to think twice TAKE YOUR BUISNESS ELSEWHERE DONT BUY FROM THESE PEOPLE avoid this place and go to another car lot!!!!
We purchased a car from hilltop motors and its been a
We purchased a car from hilltop motors and its been a nightmare. Within just a few months of driving the car, the transmission went out! leaving me and my family stranded! Hilltop motors was so rude to us, and the manager Charles lied to us! They also never told us the car was a lemon! He's a con artist who will lie to you about a vehicle just to sell it!! When we first visited the dealership, the staff was friendly and "knowledgeable" They assured us that the car had been thoroughly inspected and was in excellent condition. After we left charles called my phone Repeatedly He told me that he Just wanted to help my family so The nice guy he is , he told us We didn't have to make a down payment! This was after they Told us that we We're going to have to pay 700 dollars! He Told us that the car was inspected and was nothing wrong with it! After we bought the car a few months later the transmission failed, I immediately contacted the dealership, asking if they could please help in any way. Instead, I was treated like garbage by these people the manager Charles seriously told us that It's our fault that we chose to buy the car!! Charles said next time don't buy junk cars and then said next time have a mechanic look at a vehicle before you buy it! What kind of dealership is this man running? I feel deceived and taken advantage of by a dealership that should be standing behind the vehicles they sell. I strongly advise anyone considering purchasing a car from Hilltop Motors to think twice TAKE YOUR BUISNESS ELSEWHERE DONT BUY FROM THESE PEOPLE avoid this place and go to another car lot!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We bought a SUV for $11,000 from them in September and
We bought a SUV for $11,000 from them in September and the car has needed over $8,000 in repairs since then. The vehicle has rust that the dealer neglected to mention. The salesman lied about features of the car. Buying this vehicle has set my family back. AVOID LIKE THE PLAGUE
We bought a SUV for $11,000 from them in September and
We bought a SUV for $11,000 from them in September and the car has needed over $8,000 in repairs since then. The vehicle has rust that the dealer neglected to mention. The salesman lied about features of the car. Buying this vehicle has set my family back. AVOID LIKE THE PLAGUE
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My.
My.names Josh Pike, I bought a 2015 Kia Sportage today from them and it had great miles on it , only one previous owner, great shape, all around good. The team there did a lot to continuously bring the price down for me and make my payments cheaper. They was effective in that for sure. Id recommend this place to anyone fr based off of my experience. There really chill people to ..easy to tell that they are for the customer and kot just trying to get theirs.
My.
My.names Josh Pike, I bought a 2015 Kia Sportage today from them and it had great miles on it , only one previous owner, great shape, all around good. The team there did a lot to continuously bring the price down for me and make my payments cheaper. They was effective in that for sure. Id recommend this place to anyone fr based off of my experience. There really chill people to ..easy to tell that they are for the customer and kot just trying to get theirs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I would give 0 stars if possible!
I would give 0 stars if possible! DO NOT BUY FROM HILLTOP MOTORS! I went to Hilltop to look at an F-150 they had posted online. Come to find out the truck was sold. Not a big deal right? So they offered me a slightly older F-150 with a bit of rust for 12,500. We couldn’t do paperwork that night so we scheduled an appointment for 9am the next morning. When I get to the appointment, the sales rep and I start going through paperwork. Less than 10 minutes in, the GM comes in and raises the price from $12,500 to $19,900! Why would you offer me a truck that I wasn’t looking for, for one price and then change the price once I waste an entire evening and morning dealing with you?
I would give 0 stars if possible!
I would give 0 stars if possible! DO NOT BUY FROM HILLTOP MOTORS! I went to Hilltop to look at an F-150 they had posted online. Come to find out the truck was sold. Not a big deal right? So they offered me a slightly older F-150 with a bit of rust for 12,500. We couldn’t do paperwork that night so we scheduled an appointment for 9am the next morning. When I get to the appointment, the sales rep and I start going through paperwork. Less than 10 minutes in, the GM comes in and raises the price from $12,500 to $19,900! Why would you offer me a truck that I wasn’t looking for, for one price and then change the price once I waste an entire evening and morning dealing with you?
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Everything went well and it was a very pleasant
Everything went well and it was a very pleasant experience. The office was clean and relaxed
Everything went well and it was a very pleasant
Everything went well and it was a very pleasant experience. The office was clean and relaxed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words for Steve, and for taking the time to leave us this wonderful feedback! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com
Hard to write this since my boyfriend and his family have
Hard to write this since my boyfriend and his family have bought several vehicles from this dealership. I was looking at a 2017 ford fusion only saw pictures and did not see any exterior damage. When we arrived it was terrible dents, scrapes, and rims looked chewed on. When we asked to see another vehicle and see if the loan company would up in price for a different vehicle we were told no by Steve without him even trying to contact loan company. Needless to say our family will no longer be doing business at this dealership. By the reviews and my experience looks like Steve needs a different job. We went to Kia and I’m leaving with a beautiful Kia optima with a lower monthly payment. The guys there even stayed late to get paperwork in. My recommendation is go to Kia!
Hard to write this since my boyfriend and his family have
Hard to write this since my boyfriend and his family have bought several vehicles from this dealership. I was looking at a 2017 ford fusion only saw pictures and did not see any exterior damage. When we arrived it was terrible dents, scrapes, and rims looked chewed on. When we asked to see another vehicle and see if the loan company would up in price for a different vehicle we were told no by Steve without him even trying to contact loan company. Needless to say our family will no longer be doing business at this dealership. By the reviews and my experience looks like Steve needs a different job. We went to Kia and I’m leaving with a beautiful Kia optima with a lower monthly payment. The guys there even stayed late to get paperwork in. My recommendation is go to Kia!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Shawn Murphy Sales Manager smurphy.hilltop@gmail.com
This is my second truck I bought from them and I reckon
This is my second truck I bought from them and I reckon mend them to go buy a vehicle from them!
This is my second truck I bought from them and I reckon
This is my second truck I bought from them and I reckon mend them to go buy a vehicle from them!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Lewis, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hilltop Motors! Shawn Murphy Sales Manager smurphy.hilltop@gmail.com
They are very friendly and they are right there when you
They are very friendly and they are right there when you need help. Nice variety.
They are very friendly and they are right there when you
They are very friendly and they are right there when you need help. Nice variety.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Stacy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Shawn Murphy Sales Manager smurphy.hilltop@gmail.com
Everything from start to finish was simple, clear,
Everything from start to finish was simple, clear, concise, welcoming, and no stress. Enjoyed speaking to Michael and everyone else on the team. Solid place to buy a car.
Everything from start to finish was simple, clear,
Everything from start to finish was simple, clear, concise, welcoming, and no stress. Enjoyed speaking to Michael and everyone else on the team. Solid place to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Michael here at Hilltop Motors. Shawn Murphy Sales Manager smurphy.hilltop@gmail.com
A big thank you to Courtney and her managers for helping
A big thank you to Courtney and her managers for helping to get me in a very cute car! They weee kind and very easy to work with and I am grateful!
A big thank you to Courtney and her managers for helping
A big thank you to Courtney and her managers for helping to get me in a very cute car! They weee kind and very easy to work with and I am grateful!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Courtney and our team, and we look forward to working with you again. Shawn Murphy Sales Manager smurphy.hilltop@gmail.com