Reviews
After having a less than satisfactory experience at
After having a less than satisfactory experience at Keffer Volkswagen, I came here. Kaci Dawson was excellent! She answered ALL of my questions about the 2025 Volkswagen Taos features & more! She even sent me a video of my car online before I drove down for the in person experience! Thank you so much Kaci!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kaci is an awesome part of our team here at Hendrick VW of Concord and we are thrilled to hear about your excellent experience with her, Mackenzie! Welcome to our Hendrick VW of Concord family!
I am delighted to write this review as I’ve had a
I am delighted to write this review as I’ve had a wonderful experience at VW Concord purchasing my 2024 VW Atlas. Upon entering I was greeted by the lovely receptionist and handed over to Jamie, my sales rep! From the moment I met Jamie, the experience was top tier. He offered me water and LISTENED to my car needs. I never felt pressured or rushed (it was later at night!). We chatted and I was able to identify what I wanted and my trade in condition and Jamie was able to assist me with a few test drives and a great explanation of the options that was offered. For support, Jamie brought in Patrick who was equally supportive. The respected that I need a few minutes to speak to my family about what I was told and ultimately I brought a car! We are growing our family and I am very happy with my purchase thus far. Jamie is attentive, knowledgeable and patient! This is my first VW and I am happy it was matched with a great experience! Thank you to Jamie, Patrick and David for a great overall experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tiffanee, congratulations on your new VW Atlas, and thanks so much for your wonderful 5-star review for Jamie and our team here at Hendrick VW of Concord! We are thrilled to hear of your excellent car buying experience! We hope you enjoy your new VW and look forward to seeing you here again.
My husband and I had a wonderful experience buying our
My husband and I had a wonderful experience buying our Atlas from Hendrick Volkswagen! Our sales rep, D.J. was a pleasure to work with! I would highly recommend him and this dealership to all my family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sherry Magliocca, thanks for your praise and kind comments about DJ and our team. And CONGRATULATIONS on your new vehicle! Thank you again for the great review and recommendation!
We came in just looking around and found the perfect
We came in just looking around and found the perfect vehicle for us! Dom was wonderful to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
DJ was so amazing throughout the process of buying my
DJ was so amazing throughout the process of buying my first car. He was patient and kind and just wanted what was best for me! Would highly recommend anyone buy a VW from him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave DJ such a kind review, Kaitlin! We appreciate hearing about your experience and are so pleased to hear that we earned your trust during your time with us. Congratulations on your new vehicle and thank you again for choosing Hendrick VW of Concord!
Kaci was great.
Kaci was great. She took her time explaining things. We were a little complicated but she got us through. Ask for Kaci when coming to Vw Concord !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jackie, thank you so much for sharing your sales experience with Kaci! We are so pleased she went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick VW of Concord!
Kaci was amazing and very patient with me and my husband.
Kaci was amazing and very patient with me and my husband. I had a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ayesha, we are so pleased you enjoyed your visit with Kaci at Hendrick VW Concord! Congratulations on your new vehicle! We hope to be of service to you again in the future. Best wishes, Hendrick VW Concord.
We love our new vehicle!
We love our new vehicle! Dom was very easy to work with. He made sure to answer all of our questions and had great knowledge about the vehicles so we knew exactly which one was the perfect choice for us!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello B Lo, thank you; we appreciate your feedback and are elated to hear about your wonderful experience!
Our sales person, Mr.
Our sales person, Mr. Nate Miller was the best! We came all the way from VA to purchase a 2025 Atlas. Big Nate was very professional yet personable and made the buying process a great experience for us.. We will see him and Hendrick Volkswagen for our next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words and feedback, John Taylor! Nate is an exceptional member of our team. We appreciate you taking the time to review our dealership. Welcome to the Hendrick VW of Concord family!
DJ was incredibly helpful and patient in my first
DJ was incredibly helpful and patient in my first experience buying a new car. Jason was also very kind to help out and walk me through the features of my car. I love my new Volkswagen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle and thanks so much for taking the time to share your experience with us, Taylor!