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Hudson Valley Chrysler Dodge Jeep Ram

(606 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–8:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–8:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–6:00pm
Sunday 11:00am–4:00pm Closed
New (845) 375-3098 (845) 375-3098
Used (845) 764-9030 (845) 764-9030
Service (845) 245-2978 (845) 245-2978

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hudson Valley Chrysler Dodge Jeep Ram from DealerRater.

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Can’t Do Better Than Debbie

Debbie was extremely thorough and thoughtful in our dealings. She wasn’t pushy and was extremely friendly. She is the antithesis of a stereotypical car salesman. If you’re uncomfortable, or just hate dealing with that kind of environment, then I highly recommend seeking out Debbie to help you. You’ll be treated how we all hope to be when we enter a sales room. I can’t think of a higher compliment than that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DEBBIE PIGNOTTI ROCKS!

DEBBIE PIGNOTTI ROCKS!!! While waiting for the work to be done on our car, Debra (Debbie) PIGNOTTI, Sales &Leasing Consultant, approached us. Her interactions with us were exceptional in every way. Debbie made us feel like valued customers even though we were just exploring options for the future. She really listened to our needs and managed to identify cars that checked off all the boxes on our list. At no point did we feel pressured. When we are ready to get a new car, Debbie will be the one we will seek. Lastly, Scott, in the Service Center, was very personable, quickly identified the problem with our car (battery) and dealt with us in an honest manner. Overall, if 10 stars was an option, they would have earned 10!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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EXCELLENCE IN CARE & SERVICE: Debra (Debbie) Pignotti,

EXCELLENCE IN CARE & SERVICE: Debra (Debbie) Pignotti, Sales Consultant, was freindly, did not pressure us and went above and beyond to idetify options that would meet our needs. Debbie provided the kind of service that is very, very rarely encountered today. We cannot recommend her highly enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Shane is the Bomb buy your car from him !

Before meeting Shane I was Really nervous about buying a new car. Through out my whole process he answered all my questions was honest and upfront with me and made the experience and enjoyable fun and not scary. I am in love with my new car and cannot recommend this dealership enough and go see Shane he is amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I went to this dealership looking at a car I most

I went to this dealership looking at a car I most definitely thought would not be in my budget. I was greeted by sales associate Debbie P. She really is so kind and friendly. She worked to get me the best numbers possible. I took those numbers home and in the middle of the process I had an unexpected emergency. Debbie checked in with me to ask if everything was OK without discussion of the car. I was so happy to get back to the dealership and give Debbie the deal. Upon purchase one of the keys was missing and dealership said they would replace the key. Well wouldn't you know Debbie to the rescue and let me know my key was found. If you want to have a hassle free car buying experience with a human being who cares from beginning to end, go and see Debbie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great service

I worked with Shane Mulstay who was very attentive to what I wanted. And Chris who ensured the payment for my new vehicle all went incredibly well. They really paid attention and got me into a great deal. I'm very happy with their services and would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Debbie Pignotti was friendly and helpful, and made the...

Debbie Pignotti was friendly and helpful, and made the buying process easy. She answered our questions and did all the footwork for us. Thanks, Debbie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Went to many dealerships during this low inventory world...

Went to many dealerships during this low inventory world we are living in at this time and looked on line and went to Hudson Valley Jeep and was called and replied to right away not like another Jeep dealer who couldnt even give my wife the courtesy of calling back. Walked In Debbie was the first salesperson that was sitting when I walked in and right away asked if she could help and from there everything went smoothly. If you are looking for a Jeep Debbie is the person to contact very thorough and makes sure that you feel comfortable and ok thru the process. Picked up Jeep Grand Cherokee last night and first thing this morning Debbie is texting asking how we like the Jeep. Customer service is definitely her number one priority not just a sale. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very happy with how this dealership conducted business!...

Very happy with how this dealership conducted business! Both the sales manager and Debbie, our sales person, were extremely helpful and followed up multiple times after the sale to ensure we were satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Debbie made the car buying process effortless. She went...

Debbie made the car buying process effortless. She went out of her way to not only understand what we were looking for but to find inventory and show us all the trim levels to make the decision process easy. She had answers to all my questions and provided excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.