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Hudson Valley Chrysler Dodge Jeep Ram

(606 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–8:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–8:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–6:00pm
Sunday 11:00am–4:00pm Closed
New (845) 375-3098 (845) 375-3098
Used (845) 764-9030 (845) 764-9030
Service (845) 245-2978 (845) 245-2978

Reviews

(606 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hudson Valley Chrysler Dodge Jeep Ram from DealerRater.

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Pros In An Emergency

We live in Monmouth County NJ. My daughter broke down on 87 on a Friday afternoon on her way to Saratoga. These kind people recognized our situation and repaired her Jeep within 24 hours. In doing so, it saved us a 120 mile trip up during the week to pick it up. Their concern for my daughter and our situation was amazing. Thank you, team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My boyfriend and I stopped in on a whim, with a Subaru...

My boyfriend and I stopped in on a whim, with a Subaru Crosstrek having caught our eye on the way home one day, and Debbie took us under her wing. Not only is she fast, but she knocked it out of the park with her excellent customer service. This being my first car purchase made things a bit stressful, not to mention a huge learning curve. Debbie made it feel like an old friend was helping me along this path and I am extremely grateful. Shout out to Mr. finance Jason for giving $500 for my old man of a Cavalier! HVCDJR, you've got yourself a snazzy lady who knows the business! Debbie, thanks again and your rock collection is off the hook! -B&B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Got my jeep new here sales people were ok but the service...

Got my jeep new here sales people were ok but the service not so the have an express oil change service that there website says opens at 7:30 so I got here at 7:10 only to find out they open at 8 when I questioned it they looked at me like I was crazy now I’m sitting and waiting cause there are quit a few people ahead of me very unorganized

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Deb was not pushy and she was very helpful. I like the...

Deb was not pushy and she was very helpful. I like the way she helped me and my wife out. She also was very kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Debbie helped me more then I could ever dream. I walked...

Debbie helped me more then I could ever dream. I walked into a dealership I never meant to go to (went to the wrong one) and left happier then I could have thought. She got me into my dream car with no games. If you ever go here ask for her by name

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Only thing was that my father got just a $100.00 for...

Only thing was that my father got just a $100.00 for trade in. Also we spoke with services and parts both great experience. I also did not like that no one else would talk to us while we were in the show room. My father and I thought that the finance man had an attitude but was still polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Although right now new car inventory is low across the...

Although right now new car inventory is low across the country, Debbie made finding my dream Jeep Wrangler easy. She made the whole transaction pretty effortless and simple for me. This is the first car I’ve purchased in 8 years and Debbie was the perfect person to work with. Thanks again Debbie Pignotti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We found our new Jeep online and contacted Debbie...

We found our new Jeep online and contacted Debbie Pignotti and she was great throughout the entire process of purchasing our new wrangler! Thank you Debbie!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Sam is great!

Sam and his assistant are great.I was able to drive away with exactly what I wanted and it was easy. I would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeannine- middletown

Sam and his assistant were very friendly and helpful. The buying process was seamless. Drove off the lot in 2 days . Would recommend. Love my crv

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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