Reviews
I chose your dealership after years of being a Hennessey
I chose your dealership after years of being a Hennessey Honda faithful because I learned Kevin Etters was at your place. I trust him and will continue to do so.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.
Getting my 0il change was great and in an acceptable
Getting my 0il change was great and in an acceptable time. The service tech was very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Lynne, please let us know.
Dalton was the perfect sales person…….
Dalton was the perfect sales person……..easy to talk to, patient, informative with all the questions, honest, and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Shottenkirk Honda of Cartersville. It's great to hear that Dalton was able to assist you and that you had such a positive experience.
Fast, friendly service especially for a Saturday morning.
Fast, friendly service especially for a Saturday morning. Great folks who listen to their customer and work to address any concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Angie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.
Worked well to make things happen great deal on a new car
Worked well to make things happen great deal on a new car will be back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ginger is the best!
Ginger is the best! Very helpful & friendly explains and goes over everything about your car needs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jack, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ginger met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!
My first experience purchasing a car and Shottenkirk (TL)
My first experience purchasing a car and Shottenkirk (TL) did not disappoint. Love my purchase! Returned for my first service appointment with Kevin and I was in and out. Fast and friendly service. Would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Ashley, for your business and this review. We're happy to hear that Kevin and our team were able to serve you and demonstrate our commitment to excellent service. Please let us know if there is anything we can assist you with in the future.
Service department mr Kevin is very helpful person.
Service department mr Kevin is very helpful person. He is taking very personally take care of our vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Kevin here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!
They literally “went out of their way” to sell us our
They literally “went out of their way” to sell us our Odyssey - delivering it 150 miles to our home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I booked an appointment two weeks out for an oil change.
I booked an appointment two weeks out for an oil change. Got to the appointment 15 minutes early and it took 3 hours to complete an oil change and tire rotation. When I asked, they said it was because they didn't have the part in stock. If you planned ahead like I did for the appointment, it wouldn't have taken 3 hours to complete the service.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.