Reviews
They did a very good service.
They did a very good service. Klinton was able to accommodate me well, job well done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the fantastic feedback, Terry! We're thrilled to hear that Klinton provided you with excellent service. Our team always strives to accommodate our customers' needs. We appreciate your support and look forward to seeing you again! Regards, The Toyota of Las Vegas Team
Exelente servicio amabilidad flexibilidad para tratar
Exelente servicio amabilidad flexibilidad para tratar todo muy bien el bue recibimiento cortesía te muestran los carros no se molestan
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias por tus excelentes comentarios! Nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Brindar un servicio de excelencia y un ambiente acogedor es nuestra máxima prioridad. Esperamos poder ayudarte nuevamente en el futuro! Saludos, El Equipo de Toyota Las Vegas
My husband made an appointment for our Grandson and I to
My husband made an appointment for our Grandson and I to look at a used car he was interested in purchasing. Even though my Grandson has good credit, they said it was too "thin" I guess this means that his credit does not have a long enough history. Which is what I assumed they would expect for a first time buyer. After waiting an extraordinary long time they refused financing on the car he wanted without us co-signing, which we made clear, was a hard no. After more time went by, the finance manager offered us financing on a new car costing $10,000 more then the car he wanted. More time went by. When he refused, he told us he would never get financing on a $23000 vehicle with his credit anywhere. However, a short distance down Bolder hwy, at a small family owned dealership, we saw a car very similar to the he one was denied, only nicer for $24000. With a small down payment he was quickly approve at much lower interest rate then what this dealer ship offered. They were profession & big on customer service, no back room chats, and long waits. It was blatantly clear the finance manager was using deceptive high pressure sales tactic's to sell us a car. Today, they called to offer us a deal on the original car and said they would work something out?! I guess they did us a favor because he now has the car of his dreams, at a cost that fits his budget. However, I think this practice should be outlawed! Beware.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Christina, We appreciate you taking the time to share your family's experience. We're disappointed we were unable to come to terms on a vehicle, but we're happy to see you were able to find one elsewhere for your grandson. Thank you for the opportunity to earn your business and should you like to discuss your experience further, please contact Carl Hanley here at chanley@toyotaoflv.com. Regards, The Toyota of Las Vegas Team
Dealership was nice.
Dealership was nice. Salesman was pretty straight forward. Alittle bit of miscommunication had me frustrated but it worked out in the end. Didn't like that when I finally made a deal and was ready to leave. They offered no diesel what so ever. Never bought a vehicle where I had to put diesel/gas just to get home. Their explanation sorry we don't have diesel. Dont managers or someone have a credit card? Thought that was pretty cheap. Never heard or seen that. Bought many cars/trucks always got a tank of gas. So if you buy a diesel don't expect fuel. Kinda feeled like a lower quality dealer
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate both your feedback and the opportunity to earn your business. We're disappointed to see that our team was not more accommodating, as it's a top priority that all of our guests have a 5-star car-buying experience here. We hope that you're enjoying your new truck thus far and should you need any assistance with anything, please don't hesitate to let us know. Regards, The Toyota of Las Vegas Team
I didn’t like the way the finance department wasn’t
I didn’t like the way the finance department wasn’t honest about pricing or financing. Tried to make me wait longer to see the paperwork in hopes I’d fall in love with the car so that I wouldn’t return return it when I saw the actual deal. Then on my way out one of the ladies tried to blame the salesman saying he wasn’t good at his job. All around just shady work.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Zachary, Providing full transparency throughout the entire car-buying process is vital, which is why this is disappointing to read. When you have a moment to speak further about your experience, please contact Carl Hanley here at chanley@toyotaoflv.com. He hopes to hear from you. Regards, The Toyota of Las Vegas Team
The worst car deal in the history of car deals.
The worst car deal in the history of car deals. They called me 3 weeks later just to find out that the deal wasn’t finished. They were missing paperwork’s. The salesman sheyten lied and the finance manager lied too and can’t even give me my refund back.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate you sharing your concerns and would like the opportunity to speak with you further about this, as we're unable to find you in our customer database using your reviewer name. When you have a moment, please contact Carl Hanley here at chanley@toyotaoflv.com. He hopes to hear from you. Regards, The Toyota of Las Vegas Team
Extremely friendly and fast service from Carlos Mendoza
Extremely friendly and fast service from Carlos Mendoza and Sam on the sales team. They got me everything I was looking for, and in my price range and fast
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic feedback, Otto! We're thrilled to hear that Carlos and Sam provided you with friendly and efficient service. Our team is dedicated to helping you find the perfect vehicle within your budget. Enjoy your new ride! Regards, The Toyota of Las Vegas Team
People here is nice and helpful, thank you Luis for your
People here is nice and helpful, thank you Luis for your attention and great service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about your positive experience! Thank you for recognizing Luis and our team's dedication to providing excellent service. We appreciate your kind words and look forward to serving you again! Regards, The Toyota of Las Vegas Team
Very helpful The seals men Bruno, just I will recommend
Very helpful The seals men Bruno, just I will recommend to have more financial staff, I wa waiting for so long .!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear you had a positive experience with Bruno. We appreciate your suggestion and will work to improve our service. Your insights help us grow and enhance the customer experience! Regards, The Toyota of Las Vegas Team
Amazing service, great team.
Amazing service, great team. Thank you for all your help,kindness and guidance Jason and Jonathan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about your positive experience, Danitza! Jason, Jonathan, and our team are dedicated to providing excellent service. Your kind words motivate us to keep delivering the best for our customers. Thank you for choosing us! Regards, The Toyota of Las Vegas Team