Reviews
I’m am suing Toyota of Las Vegas.
I’m am suing Toyota of Las Vegas. Was charged $1,670 had to come back three. Times it still wasn’t fixed. They threw their arms up and said take it somewhere else they gave up. I did and it works great but no money back yet!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Trustworthy, responsible, ethical, friendly and
Trustworthy, responsible, ethical, friendly and professional. I had a terrific experience buying my truck from them. You're always concerned when buying a used vehicle but they took care of everything for me it could not have gone better
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your fantastic review! We're thrilled to hear you had such a positive experience purchasing your truck. Our team is dedicated to providing trustworthy and friendly service, and it's great to know we met your expectations. Enjoy your new ride! Regards, The Toyota of Las Vegas Team
Good at their job, very professional.
Good at their job, very professional. Customer service top notch. Always do follow up with their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team. Providing top-notch customer service is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again! Regards, The Toyota of Las Vegas Team
VERY BAD CUSTOMER SERVICE.
VERY BAD CUSTOMER SERVICE. Doesn’t follow up with the customer. Doesn’t keep customer promise.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're disappointed to see that we have fallen short and we'd like the opportunity to learn more about what's transpired and assist in any way possible. When you have a moment to speak, please contact Carl Hanley here at chanley@toyotaoflv.com. He hopes to hear from you soon. Regards, The Toyota of Las Vegas Team
I was treated very good ,everybody were very attentive
I was treated very good ,everybody were very attentive and i left satisfied with my purshases
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback! We're thrilled to hear that you had a positive experience and felt well taken care of. Your satisfaction is our priority, and we look forward to welcoming you back for more great purchases! Regards, The Toyota of Las Vegas Team
Walked in and sat down and saw 2 vehicles and the service
Walked in and sat down and saw 2 vehicles and the service was amazing from the sales department with Randy to the finance with Junior, and of course, Mr. Jan, who help crunch some numbers and got me a deal
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- Overall experience 5.0
- Does recommend this dealer
Thanks for the fantastic feedback, Eddy! We're thrilled to hear about your positive experience with Randy, Junior, and Mr. Jan. Our team works hard to ensure every visit is exceptional, and we appreciate you sharing your journey with us. Enjoy your new ride! Regards, The Toyota of Las Vegas Team
We researched over a month and were pre-approved with
We researched over a month and were pre-approved with Mountain America before contacting this dealership. JAIME PALACIOS is OUTSTANDING! He LISTENS and finds what you want. This high volume dealership arranged a sub-prime loan and skipped the lies, xx games, sales talk, markup and other dealer adds our dinky Toyota dealership in St. George, Utah was giving us. Top choices before test drive: Crown Signia, Rav4, Sienna & Camry. AFTER test drives: Sienna & Camry. Purchased Camry.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience! We're thrilled to hear that Jaime provided outstanding service and helped you find the perfect Camry. Your satisfaction means a lot to us, and we’re glad we could make the car-buying process smooth and enjoyable for you! Regards, The Toyota of Las Vegas Team
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5-star review! We appreciate your support. Until next time! Regards, The Toyota of Las Vegas Team
Our sales guy is at best lazy, and at worst dishonest.
Our sales guy is at best lazy, and at worst dishonest. He seemed bugged that I wanted a test drive- no joke. Wouldn’t call what I experienced customer service.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We apologize for your experience and any misunderstanding regarding the floor mats. Unfortunately, the vehicle was traded in without them. Please contact us directly so we can address your concerns and work to make things right. Regards, Carl Hanley chanley@toyotaoflv.com
Was really happy with the car I got and the process was
Was really happy with the car I got and the process was super easy and fast.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic feedback, Thad! We're thrilled to hear you had a smooth and quick experience with your new car. We strive to make the process as enjoyable as possible. Enjoy your ride! Regards, The Toyota of Las Vegas Team