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Consumer 1st Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Consumer 1st Auto Group from DealerRater.

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Extremely Happy

Hi am so elated about my new car because it’s new to me Sean and his staff were excellent salesman I am truly truly happy with the purchase of my car oh I was looking for this one particular car which is a classic now and I was able to find it at consumer 1st auto group. Sean worked with me and made it happen and yes I will suggest going to Consumer 1st Auto Group and working with Sean and his Team****** Thank you Sean!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Team C is great

Just bought a 2005 Mercedes Benz from Team C Sean Monique and the team worked with me came from Philadelphia Pa and bought the car Go to consumer first they are Straight up Ask for Sean C

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shopping for quality used car

Do NOT purchase a vehicle from this shady dealership. They are dishonest liars. Bought a used vehicle that looked great, but had major unseen repairs needed. Stay away from these crooks!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

At Consumer 1st Auto Group, our goal is to provide our customers with great vehicles. We also welcome customers to have the vehicle inspected by a mechanic prior to purchase in order to give them an extra piece of mind. Please feel free to contact management at 201-596-5068 to discuss your dissatisfaction.

asst manager

I came to Consumers first to buy a used car, Sean Corcoran was very professional and help me get the vehicle that met all my expectations Robert Rodriguez,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place and service

Bought a car from Brian who was great.he called me plenty of times to check up on me to see if the car was ok.the service is awesome,they treat you like family with no pressure and great prices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BARBARA

We walked into a happy atmosphere and that's how it remained. All the staff was friendly and helpfu. I will return when I am looking for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Helpful

From the moment I spoke to someone on the phone, they were friendly and helpful, no used salesman tactics, just a willingness to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BMW 525xi

From the beginning process of finding the vehicle it's been direct contact and information givien as the search was going. No vehicles were bought without your approval or seeing it first. It isn't easy finding BMWs with good mileage and low price but they made it happen. When it's time to get a newer car im going right back to the person who made it work, Greg Wynn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First car

Jensiin and Jason really made my process easy for buying my car. Realistic people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2nd time buyer!!!!

Came here in August for an X5, treated me so great I had to come back 3 months later to pick up a BMW 335xi. Great customer service and they are not pushy at all like the big dealers. Will be back again!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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