Reviews
Write a reviewJessica was a pleasure to work with. She answered all of...
Jessica was a pleasure to work with. She answered all of our questions and was very patient. She did not pressure us at all. Jessica treated us like family. We had truly a great buying experience at Kelly Mitsubishi. Would highly recommend to our friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Woodrow, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Mitsubishi
I was very skeptical about buying a new car so I visited...
I was very skeptical about buying a new car so I visited Kelly Mitsubishi as a recommendation from a friend to talk to the sales manager about the car buying process and when the best time to buy might be. I did NOT intend on buying a car and was not prepared to go through the process at this time. However, Tyler Kulp came up to me and offered his knowledge on cars and asked what kind of vehicles held my interest. Next thing I knew, he was appraising my car and I was perusing the inventory for something that sparked my intrigue. Tyler was very quick to get me a number for my car and show me a comparison between a Jeep and Mistubishi. I was set in stone to buy a Jeep but Tyler convinced me to open my mind and look into the Eclispe Cross. He listened to what I wanted in a vehicle and kept my best interest in mind. Long story short, he was very knowledgeable, professional, respectful, and patient with me throughout the entire process as things transitioned into a more serious business deal. I indeed loved the Eclipse Cross and decided to move forward with the purchase after a night of deliberation. Tyler went above and beyond to make sure I was comfortable with the purchase and even helped me contact insurance providers to try and find the best rate. He was very upfront and while car salesmen seem to get a bad rep and can seem shady, Tyler certainly broke this stereotype and made me feel confident in my purchase. I think if more salespeople had the dedication, demeanor, and professionalism that Tyler displayed, then the car buying experience would be something people enjoy rather than feel intimidated by. Thanks a bunch!
- Customer service 5.0
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- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new vehicle. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. David LaBar General Manager Kelly Mitsubishi
The staff was awesome!!!They couldn't have been more...
The staff was awesome!!! They couldn't have been more helpful. Jessica was very professional and knowledgeable. I will be recommending the Dealership to ALL my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jack, We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Mitsubishi
Jessica is Awsome! I had an Awsome experience here at...
Jessica is Awsome! I had an Awsome experience here at kelly dealership , Jessica went above and beyond to help me and my family get this mini-van and we are so greatful for it! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Kelly Mitsubishi, we value our customers and we look forward to seeing you on your next visit. David LaBar General Manager Kelly Mitsubishi
Jess made the entire process super simple and got me...
Jess made the entire process super simple and got me exactly what I wanted. Everyone there is very personable and overall great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Krysten, Thank you for sharing the details of your experience with us. At Kelly Mitsubishi we pride ourselves on providing top-notch service to every customer. David LaBar General Manager Kelly Mitsubishi
We are enjoying our new vehichle if it wasnt for Dave...
We are enjoying our new vehichle if it wasnt for Dave Labar helping us out we really appreciate all his hard work and doing everything possible for us to get our new vehichle. His excellent courtesy and customer service goes above and beyond doing what he can to get you into a vehichle thank you again Dave for all your help we are happy to be part of the Kelly family and will continue to recomend to our family and friends. Although we had to go through Dave Labar we saw Emmanuel Duole and Cory his boss they were not customer friendly seemed they didnt care to want to go above and beyond to get you into vehichle we had to go higher up to Dave to complain we feel we should have been better treated and accomodated better its a shame we had to go higher up for help but Dave did everything for us its just a shame you have to do this to satisfy a customer when you have 2 other workers below you that dont do their job properly. Emmanuel and Cory only seemed to care about signing the paperwork and getting out they didnt even call us back to see how were doing with the vehichle or if theirs any issues so we give them both 1* for them. Dave deserves a perfect 10 for helping us as customers. Thanks again Dave you truely know your job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Mitsubishi
Jessica has been helpful and kind thru out the process....
Jessica has been helpful and kind thru out the process. She answered all my questions and never once did I feel pressured. Very warm personality! Kelly is blessed to have on their staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you David LaBar General Manager Kelly Mitsubishi
Jessica DellaPietra was phenomenal to work with. She...
Jessica DellaPietra was phenomenal to work with. She really knows how to provide excellent customer service. She is very professional, knowledgeable, not pushy, and very friendly. If I know of anyone who is looking to purchase a car I would highly recommend them to Jessica. She also worked with my financial situation along with her coworker Stephen which allowed me to purchase the Outlander Sport. Thank you so much!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. David LaBar General Manager Kelly Mitsubishi
Jessica DellaPietra is very professional, friendly and...
Jessica DellaPietra is very professional, friendly and truly cares about her customers! I couldn't ask for a better sales person! Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kimberly, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Mitsubishi
I worked with Jessica, words cannot describe how...
I worked with Jessica, words cannot describe how incredible she is. Her and her team deserve special recognition. Thank you from the bottom of my heart. I love my new car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Damien, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Mitsubishi