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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Chase was amazing from beginning to end.

Chase was amazing from beginning to end. Made the car buying experience for me painless! If you want to purchase a car, Chase is guy!

Chase was amazing from beginning to end.

Chase was amazing from beginning to end. Made the car buying experience for me painless! If you want to purchase a car, Chase is guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

shierlygaytan, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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Awesome place the people was very nice very courteous

Awesome place the people was very nice very courteous professional I look forward to building a good relationship. The people I dealt with their went out of their way to make sure I was pleased Justin and chance are two awesome people Justin done the final closing and I've never dealt with a more professional person in my life I want to tell him thank you personally please make sure this goes to upper management

Awesome place the people was very nice very courteous

Awesome place the people was very nice very courteous professional I look forward to building a good relationship. The people I dealt with their went out of their way to make sure I was pleased Justin and chance are two awesome people Justin done the final closing and I've never dealt with a more professional person in my life I want to tell him thank you personally please make sure this goes to upper management

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

cb2260302, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

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Friendly, Honest and caring.

Friendly, Honest and caring. My sales girl was so nice a day patience couldn't ask for better people

Friendly, Honest and caring.

Friendly, Honest and caring. My sales girl was so nice a day patience couldn't ask for better people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Neveahhutama,Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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Chance was great, helped me through the decision process

Chance was great, helped me through the decision process and I ended up with a really good fit for me

Chance was great, helped me through the decision process

Chance was great, helped me through the decision process and I ended up with a really good fit for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

kev1813, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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The people are kind and courteous.

The people are kind and courteous. They listen to what you you say as for what you are looking for and honestly help in picking out what one is wanting.they do there best to insure that a person can leave with a vehicle and not empty handed

The people are kind and courteous.

The people are kind and courteous. They listen to what you you say as for what you are looking for and honestly help in picking out what one is wanting.they do there best to insure that a person can leave with a vehicle and not empty handed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

taillitiu, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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The process was easy and the staff was friendly I enjoyed

The process was easy and the staff was friendly I enjoyed the experience and love the car

The process was easy and the staff was friendly I enjoyed

The process was easy and the staff was friendly I enjoyed the experience and love the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Benderisgreat308, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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We had a very good experience and customer service was

We had a very good experience and customer service was excellent. Thank you. Thank you.

We had a very good experience and customer service was

We had a very good experience and customer service was excellent. Thank you. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

gapamcl, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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I don't remember anyone named Ian.

I don't remember anyone named Ian. My sales associate was Leanna and she was very helpful and informative. She helped me every step of the way. Also Juan was very patient with us while we dealt with our bank. Thank you for the great service and amazing car!

I don't remember anyone named Ian.

I don't remember anyone named Ian. My sales associate was Leanna and she was very helpful and informative. She helped me every step of the way. Also Juan was very patient with us while we dealt with our bank. Thank you for the great service and amazing car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

CMTERRELL8176, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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Friendly and professional.

Friendly and professional. Selling our vehicle was quick and easy. Really appreciate the whole experience.

Friendly and professional.

Friendly and professional. Selling our vehicle was quick and easy. Really appreciate the whole experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

ABC, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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Emily was the absolute best to work with and made the

Emily was the absolute best to work with and made the purchase of my new ride so easy.

Emily was the absolute best to work with and made the

Emily was the absolute best to work with and made the purchase of my new ride so easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

ashleywhiting3661, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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