Skip to main content

AutoStar of Sylva

(641 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

Want to share your experience with this dealership?

Write a review

Great sales!

Great sales! Not pushy. Wonderful service and very willing to work with you on credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us and welcome to the AutoStar family!

Juan was very professional, personable, and friendly.

Juan was very professional, personable, and friendly. I would recommend friends and family to buy from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us and welcome to the AutoStar family!

Auto Star Sylva made getting new Car fast, easy and

Auto Star Sylva made getting new Car fast, easy and extremely convenient Amy and Ian just like hanging out with Family and buying a new Car Thanks to both for making this purchase fast and very Friendly Again Thank You!!🙂

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

John, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us and welcome to the AutoStar family!

Juan was great.

Juan was great. Very professional., Answered all my questions and made the process very easy. He was very helpful , I would definitely buy another vehicle from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us and welcome to the AutoStar family!

Excellent buying experience from start to finish.

Excellent buying experience from start to finish. Juan was very friendly and not pushy at all. Great place to purchase a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us and welcome to the AutoStar family!

Consumer response

Thank you!

Juan and Ian were so easy to deal with. We showed up at...

Juan and Ian were so easy to deal with. We showed up at 5:30 because of scheduling issues and they had no issues staying late to help us get the right vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us and welcome to the AutoStar family!

Very helpful& friendly staff answered all my questions...

Very helpful& friendly staff answered all my questions honestly would definetely recommend these guys for your next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us and welcome to the AutoStar family!

Any was very helpful throughout the entire process! She...

Any was very helpful throughout the entire process! She was great at working with me over the phone so that I did not have to miss any work to complete the transaction. Once I went in to finish the process, she had already tied up all loose ends and we had keys in hand within 30 minutes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us and welcome to the AutoStar family!

Juan was a good sales representative. He was nice and a...

Juan was a good sales representative. He was nice and a cool person to talk to. It was clean inside and looked nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Johnny, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us and welcome to the AutoStar family!

Great prices. Friendly people. Answered all questions....

Great prices. Friendly people. Answered all questions. Good warranty and explanations. Reccomended highly to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mark, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us!