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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Nice professional process was quick and easy. Had good...

Nice professional process was quick and easy. Had good inventory. No pressure. Showed me several cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us!

Hire the right staff like Amy and your will get repeat...

Hire the right staff like Amy and your will get repeat business bee fair and honest. This will give me incentive to do repeat business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us!

They were awesome and helped me very graciously. I came...

They were awesome and helped me very graciously. I came in wanted a Tacoma that was in the lot and ended up being too late and got a different one that I loved even more!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us!

Great service and finding the truck for me in the fastest...

Great service and finding the truck for me in the fastest amount of time and price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lee, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us!

Quick and organized. I thought any was very polite and...

Quick and organized. I thought any was very polite and helpful. The process was painless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kerry, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us!

Juan knows what he is doing. I would recommend him to...

Juan knows what he is doing. I would recommend him to anyone. I love him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Aaron, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us!

They are very helpful and did they absolute best to get...

They are very helpful and did they absolute best to get me an amazing deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us!

Auto star worked with me to get me into a vehicle. Best...

Auto star worked with me to get me into a vehicle. Best experience ever. Truly amazing friendly customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Angelina, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us!

Jaun was very patient and did everything he could to help...

Jaun was very patient and did everything he could to help he did a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rishad, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience, come back to see us!

Very helpful and negotiable. I would buy from them again....

Very helpful and negotiable. I would buy from them again. They made the process easy and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cindy, Thank you for choosing AutoStar! We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!