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AutoStar of Sylva

(640 reviews)
Sales hours:
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Wonderful experience with the whole Auto star team

Blessed beyond belief that we were able to get a car with less than perfect credit. Canton autostar team went above and beyond to help us get this beautiful car. Thank you all so much!! 5 stars was all you can give but they deserve 10 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jen, we are very happy the team could exceed your expectations and help you find a great vehicle!

Friendly staff

They did a great job of selling me the car. Good job on the financial deal. This survey is not very good, because I have to say more than I want to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our apologies if you did not like the survey, we appreciate you taking the time to share a little bit about your positive experience!

Great Dealership!

This is the second vehicle I've purchased from Autostar and I've been very impressed both times. Truly an honest dealership which is so hard to find anymore. You can't bear their prices and they won't sell you on stuff you don't need. If you go to Canton location ask for Jon! Great sales guy and wasn't pushy at all. Truly listens to what you are looking for and what you need to help you find the perfect vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Niki, for being a loyal customer, we appreciate your business. We are very happy that you had a wonderful experience with Jon and the rest of our AutoStar of Canton team. Welcome to the AutoStar family!

Easy Car buying experience

This is our fourth car bought from this lot. All the guys there were very friendly and easy to talk to. Jon was a wonderful salesman. He worked to get us the vehicle we wanted at a great price. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer! We are very happy that the team at AutoStar of Canton continues to exceed your expectations and can help you find a great vehicle that fits your needs.

Very Accomodating

This was my first experience buying a car and every one at AutoStar in Sylva was willing to work with me as a learned the process. They went out of their way to help me find the perfect car at the perfect price. They even drove 2 cars from the Asheville location for me to test drive in town! I loved working with Shane and Amanda, they made the process simple and easy. I would definitely recommend AutoStar to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Emily for taking the time to write a little bit about your experience and for choosing AutoStar of Sylva to help you with buying your first car! We are very happy you had a wonderful experience and hope you love your new vehicle!

Friendly and efficient service

Jesica and Amanda were so friendly and efficient. They went out of their way to make sure we were satisfied with our purchase. Would definitely do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business Kevin and Angie! We are very happy Jesica and Amanda created a wonderful experience and helped you find a great vehicle!

Very happy

They were very good to work with and did good to get me in my truck. I am very happy with service I received when buying the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and are very happy you had a wonderful experience! Enjoy your new truck!

Very friendly & helpful!!!

We had a great experience. Very friendly & helpful staff. Got a vehicle we were interested in from the beginning. Will reccomend Autostar! Thank you Jon Wines!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoStar of Canton and for leaving a review about your awesome used car buying experience. We truly appreciate your business!

Just bought my first car

My parents bought my first car, so this is the first car I've ever bought for myself. The staff was very friendly and helpful. I wasn't even planning on buying a car because I didn't think I could afford it, I was checking out my options because I needed something with AWD for winter in the mountains. Nevertheless, they found a newer version of the exact car I wanted, took everything I said into account, and made me a deal that fit my budget. Awesome car, great service, even better deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Kali! We're so happy that our West Asheville team could help you find an awesome first vehicle to purchase! We hope you love that Subaru Impreza for years to come.

Amazing, fast and friendly!

Amanda is Fantastic she helped me find a car o absolutely fell in love with. And trust me I am picky. But I absolutely love my Jeep!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write a review about your great experience with the Sylva team! We're so happy you are loving your Jeep Renegade!!