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AutoStar of Sylva

(640 reviews)
Sales hours:
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Good guys to work with!

John and chris went above and beyond to help me out! Really great experience. If you're looking for a new ride check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We appreciate your business and are so happy our Canton team was able to help you find the perfect Jeep! Enjoy the new ride!

Everyone’s Family at Auto Star

These people absolutely get what customer service is and what it’s about they are phenomenal and they genuinely care! They treat you like family from the time you walk in to the time you drive off I highly recommend them to anybody who is buying a car !! Amanda and Justin and the whole staff there is just amazing thanks guys from the Juarez Family !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much!! We truly appreciate you choosing AutoStar and we are so happy that our awesome Sylva team could help you find a great car!

Phenomenal

I’m so excited, I got a new SUV, with the help of Jessica and Amanda. You ladies are so amazing, and thanks for all your help, you met every one of my needs in purchasing a vehicle, and your were so patient and kind. Me and my two kids are so happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We are so excited that you were able to find such a great new car and that our Sylva team could help make the purchase happen for you! Enjoy!! =]

Great.

They was friendly and helped me in every way. Kept working till they got me the best deal. I would send my friends and family there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Marie! We appreciate your business and are so happy you had a great experience with our team in West Asheville.

Very Good Dealership

I was looking for a truck that was bigger and within a budget. They were pretty good on their prices. I will definitely go back to the dealership and do more business later on! I would recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review about your experience with our awesome team here in Sylva! We appreciate your business and hope you love your new ride!

Nicest people to work with!

This car dealer and the people that work here are awesome! They are very helpful, respectful and go way beyond to help you. I would do business with again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Martina! We appreciate your business and we're so glad that our team here in West Asheville was able to help you find a great car! Enjoy that Jeep Wrangler!

VERY PLEASED WITH STAFF AND PURCHASE

If you appreciate honesty, professional salesmanship, Quality and no pressure when buying a vehicle, then AutoStar is the place to go. They will work with you and your budget to get you in a Quality Vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We appreciate your business and are so happy that you had a great experience buying a vehicle with our team at AutoStar of Canton!!

Happy customer

I was super happy with my experience at AutoStar! Excellent service and excellent vehicle selection. I plan on recommending AutoStar to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing a review about your experience with our West Asheville team! We're so happy they could help you find the perfect car and that you had a great experience!

Amazing service

Amazing service Shane King will keep my business. him and his general manager Worked hard to find a loan for us!! Third vehicle we have bought!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review! We're so happy the team in Sylva has given you great service and experiences. Thank you for your business and we hope you enjoy your Silverado!

Awesome Experience

I had the easiest time buying a beautiful car today! I highly recommend AutoStar. They were really helpful and took their time with me. So nice!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Lynne! We appreciate your business and hope you love your Volkswagen!