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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Amazing Experience

Always friendly and always responding back in a timely manner. Amanda goes above and beyond to help her customers and to help then find the car that fits their budget!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Amazing

Amanda was an amazing help during the process of finding our family a vehicle!!! I told her what we needed and she went above and beyond my expectations and got us the perfect vehicle!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2016 Jeep Compass

Shane King is AWESOME! He made our experience fun. I really can't say enough good things about him and our experience at Auto Star! Ethan was great too! I highly recommend Auto Star and staff, they are great friendly people who went above and beyond for us. So thank you Shane King, I feel as if we made a friend for life, not just a salesman who sold us a car! You Rock!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New vehicle

Shane was awesome!! He went above and beyond to find me exactly what I wanted and got everything I asked for. Ethan was great explaining all the paperwork as well. Great experience and will definitely tell my friends to go to Auto Star. Thanks again!!! Love ? my Nissan Rogue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a deal and friendly staff!

Shane and all the staff were great. He went out of his way to find us a deal and get us into a suv that was practical and affordable! He was not only knowledgeable of the vehicles he had on his lot but also vehicles he was able to get. Shane has a no pressure sales approach that makes the nuances of car buying an ease! Will 100% recommend auto star and Shane King!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Suburban LTZ - Shane King

Called my good friend Shane King when I saw a great looking Suburban on the Auto Star of Sylva Lot. Took a test drive, got credit approved and car purchased in less than 2 hours. Couteous and efficient service from beginning to end. Great warranty and in-house incentives. Go see Shane and let him find your Dream Car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Best if All the Rest

Get Shane to help you find a deal. My grand daughter lives her car. Less miles and less money

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best sale ever!!

Shane king and everyone went above and beyond to help get us in a vehicle for our family. Kept updating every step of the way and did everything to make it go smooth. Thank y'all very much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car salesman in the market!

Last time I bought a car it was a week long, very frustrating process. Not when you deal with Shane King. I would've never imagined getting an amazing deal would be so easy. He made it fun and I will absolutely refer him to anyone looking for a new vehicle!!! He actually drove 45 mins to pick me up so i could test drive a vehicle. You dont get service like that anywhere!!Thank you Shane!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beyond pleased!

Buying a car is such a stressful chore most of the time. Today was the exception. Shane King told me I would leave with a smile and he was correct. My thanks to all the staff at Auto Star! You guys have really got the customer service thing nailed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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