Reviews
Excellent Customer Service
From driving on to the lot to driving off in my new car- Terence was professional, knowledgeable, patient and kind. His time and effort made it obvious that he is there to do more than sell a car- he is personalizing each experience and making sure that everyone who leaves is completely satisfied. The level of customer service provided by Terence and his coworker Amanda is something to be admired and I look forward to continuing to do business with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Experience
Always friendly and always responding back in a timely manner. Amanda goes above and beyond to help her customers and to help then find the car that fits their budget!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing
Amanda was an amazing help during the process of finding our family a vehicle!!! I told her what we needed and she went above and beyond my expectations and got us the perfect vehicle!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2016 Jeep Compass
Shane King is AWESOME! He made our experience fun. I really can't say enough good things about him and our experience at Auto Star! Ethan was great too! I highly recommend Auto Star and staff, they are great friendly people who went above and beyond for us. So thank you Shane King, I feel as if we made a friend for life, not just a salesman who sold us a car! You Rock!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New vehicle
Shane was awesome!! He went above and beyond to find me exactly what I wanted and got everything I asked for. Ethan was great explaining all the paperwork as well. Great experience and will definitely tell my friends to go to Auto Star. Thanks again!!! Love ? my Nissan Rogue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What a deal and friendly staff!
Shane and all the staff were great. He went out of his way to find us a deal and get us into a suv that was practical and affordable! He was not only knowledgeable of the vehicles he had on his lot but also vehicles he was able to get. Shane has a no pressure sales approach that makes the nuances of car buying an ease! Will 100% recommend auto star and Shane King!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 Suburban LTZ - Shane King
Called my good friend Shane King when I saw a great looking Suburban on the Auto Star of Sylva Lot. Took a test drive, got credit approved and car purchased in less than 2 hours. Couteous and efficient service from beginning to end. Great warranty and in-house incentives. Go see Shane and let him find your Dream Car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best sale ever!!
Shane king and everyone went above and beyond to help get us in a vehicle for our family. Kept updating every step of the way and did everything to make it go smooth. Thank y'all very much!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best if All the Rest
Get Shane to help you find a deal. My grand daughter lives her car. Less miles and less money
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car salesman in the market!
Last time I bought a car it was a week long, very frustrating process. Not when you deal with Shane King. I would've never imagined getting an amazing deal would be so easy. He made it fun and I will absolutely refer him to anyone looking for a new vehicle!!! He actually drove 45 mins to pick me up so i could test drive a vehicle. You dont get service like that anywhere!!Thank you Shane!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase