Five Star Toyota of Milledgeville

Shouldn't call themselves one-star Toyota? If you like to waste your time and play the game with someone, this is the right place to go. Highly recommend!

I have used this establishment 3 times for the servicing of my vehicles. Upon recommendation, I set an appointment to have a recalled fuel pump replaced. I was told that if I left my vehicle on a Thursday afternoon it would the first vehicle to be worked on the following day. My car was not ready on Friday. I called Saturday and was told that the car was ready for pick up after noon. I picked up my vehicle and immediately drove across the road to get gas. I noticed that after putting in $30 worth of gas the gauge read 29 miles before empty. I returned to the dealership and explained the issue. I was told that the technician forgot to replace a part. I was told to leave my vehicle. I asked about a loaner vehicle and they replied by saying they barely have cars to sell. My husband called at 3:30 on Monday. They told him that the vehicle was not ready for pick-up. I called at 3:50 and asked to speak with the manager. ( which I never spoke to) They directed my call to the service department. They responded by saying that my car was ready. I immediately left Sandersville to pick up my car. I understand making arrangements for the initial appointment, but they did not take into consideration the inconvenience that was cause due to neglect on their part. I was left to " catch rides" with three young children, because the vehicle they were working on was my primary source of transportation. I am very disappointed with their customer service.

We were there getting my car serviced Looked at two cars while I was waiting and no salesman came over to help us , I found that strange , Me and my wife were disappointed

Meredith was fantastic, assessed my wants and needs and found the truck I was looking for. Had the truck clean and ready for me when I arrived. Thanks again Meredith

Tequila is the best salesperson hands down! She was very patient and was very knowledgeable about vehicle, very patient and very helpful. I would buy from her again.

Everything was great , I loved the customer service. I’ve never had a problem with them . I actually brought my car from them . If you’re looking for another car I’ll advise you to go to 5 star Toyota of Milledgeville 💕

Sheri Meeks was awesome, I was very pleased with the services. I pulled up and within 1.5 hours my vehicle was done. The entire team showed great customer service.

Great Service Sherry provide great customer service!!! Great time management. Sitting area was clean with great knowledgeable staff. service prices was reasonable. I have always received car services.

My wait time was average, they took my vehicle as soon as I arrived the staff was friendly al though I did not purchase my vehicle there the staff seem to be very professional as well.

Was told service would take just over an hour and was actually less than that. Everyone was friendly and the operation was efficient, which is important to me.