Jenkins Kia of Gainesville

Thanks to Christine and Kaci I had the best car buying experience ever. The effort, attention, and professionalism was above and beyond any car buying experience I’ve had.

Very non predatory and relatable. Everyone had a good sense of humor and I didn't feel taken advantage of

Alex and Bobby were the best sales people that I’ve ever had the pleasure to work with!

Alex Park was amazing! This is actually our second time coming to Kia, ALEX and BOBBY helped us the first time as well. He is friendly and helped out find exactly what I wanted and I am so happy! I will definitely recommend Kia to everyone and tell them go see ALEX and BOBBY!!

The staff are helpful and the facility is nice. They provided the needed service nicely.

Real friendly and knowledgeable staff. They took care of all my car needs quickly and professionally.

Excellent customer service. We were not sure at first if we would repair our damaged 2017 Kia Soul or trade in for a new one. Between Antonio Carranza and Johnny Mathis (sales management) and Alex Parks (sales dept), we left happy and are excited to get our new Kia Soul next week. Extremely professional, pleasant, and knowledgeable. This will be our third Kia Soul and the personable no-pressure approach is one of the top reasons we keep coming back.

Update to previous review: I’ve contacted Kia and Kia Financial and explained to them what had happened to me. Kia Financial is sending me a copy of my deal via US Mail, and I explained and asked how I was given copies of both the sales agreement/bill of sale with nowhere on each showing my initials or signatures. They said that apparently I signed them, so I’ll wait and see. October 18th, 2022, I went to a local Kia dealer and showed them both driver side outer window sill strips, to find out that they WERE INFACT COVERED UNDER WARRANTY (it’s nice when you’re lied to). It’s been a week, my registration is still showing as “pending dealer transaction.” My trade in registration is still showing as “active.” Already my trade in is listed on autotrader, and the dealership’s website for sale. I called my previous finance company and they have yet to receive the payoff. Kia Financial assures me the deal is done, I called Kia of Gainesville to get an update on the cancellation form, only to be given another number with an extension to call to get that information to which I left a message for callback. This is NOT how hoped things would start out, but if I could do it over…. I’d have bought the car through a Jenkins dealer in Jacksonville.

We went to Jenkins KIA after stopping by several used dealers on the same road. We didn’t think we would get approved. But we found a great late model vehicle for thousands less then the used dealers did. Alex Park was the Product specialist we worked with who sold us the third car we bought from Jenkins.

So they have a very good service, and the customer service is good too, thanks