Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 9:00 PM

Northtown Lexus Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 9:00 PM

Tuesday

7:30 AM - 9:00 PM

Wednesday

7:30 AM - 9:00 PM

Thursday

7:30 AM - 9:00 PM

Friday

7:30 AM - 9:00 PM

Saturday

7:30 AM - 9:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2016

Northtown Lexus is the crown jewel of Northtown Automotive Companies. It's 5 star state-of-the-art facility is second to none and has all the amenities one could ask for.

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In the winter you'll find our lounge area warm and inviting with our fireplace crackling, free wi-fi, & a hi-def flat screen above the hearth. Relax in our supple leather chairs or get some work done in our office space.

If you're hungry we've got you covered as well! Our resident chef will cook you an omelet or omelet sandwich while you visit our coffee bar. Choose from muffins, bagels or pastries.

Northtown Lexus is Sales, Service and Selection to the Nth Degree.

"Selection to the nth degree."

Service

Coolant System Service

$164.95

New Brake Pads/Shoes (Front)

$199.95

New Brake Pads/Shoes (Rear)

$199.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 25, 2018

    I wish i could give a _5 star for this dealership . we bought our is250 certified from them and only drove it for a 4000 miles in a year so now the car... needs all new breaks and rotors which for high quality car that should not be a case a high quality certified car should not need a new breaks and rotors in a year they do no willing to work and not accepting they sold me junk car as a certified they are only nice to you when trying to sell you the car but as soon as you walk a way all they try to do how to get more money off you i would know this how Lexus works i would of gone to BMW or Benz because they are relay stand behind they words and sell you high quality cars and they grantee for 3 year your car wont need any break or rotors so guys before you go here think twice check what other company offer you about quality of there cars also for my last 2 service we took the car they said they have no loaner cars to give us but when i went to dealer they had 20 cars sitting there this how they treat us which wer been loyal to Northtown auto for last 15 years and we bought all of our cars from them but never going back to any Northtown locations stay a way from Northtown Lexus .

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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    HI Anita, We never want to have an unhappy customer. Our goal is always to improve our customer experience. After Northtown Lexus service and sales t...eam did further research, had more discussion with you we were glad to be able to find a constructive way to assist you in fully covering the replacement of your pads and rotors.

  • 5.0 out of 5
    February 6, 2017

    I recently purchased a CPO 2014 Lexus RX350 via the internet and have been truly impressed by the professionalism and individual attention provided by... your sales team. The RX350 is the 6th Lexus vehicle I have purchased since 1995 with this experience being without a doubt my best. The communication from first contact through overseeing the loading of my Lexus for shipment back to Wisconsin has been exemplary. Northtown Lexus truly provides value for customers seeking to purchase a quality vehicle at a reasonable price. I want to particularly recognize Dan Cartier, my sales consultant as Dan was the key person to my positive purchasing experience. Dan is an asset to the Northtown Lexus organization, he managed the unique processes of the wire transfer of funds and the several issues I encountered with obtaining an automobile shipper. Overall my experience with Northtown Lexus has, in my mind, set an impeccable standard that embodies the Lexus product.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Phillip, We're so happy Dan & the rest of the Lexus team provided such an extraordinary buying experience. Thank you for taking the time to share!

  • February 28, 2017

    I'm a real person I bought a used is250 this car is gorgeous I've had a few problems but Rick has went to hell and high water for me to get them fixed.... I mean the best customer service I have ever gotten he is always available him or Jeff I have never enjoyed buying a car as much as I did with them the Entire staff was friendly helpful . I drove from Monroe Michigan to get this car and yes I had to take it back to get it fixed but the point is they helped me whatever way I wanted to go there stood by my side not off in the shadow . I wish I had this team everywhere I went Thank You Northtown especially Rick M such a passionate genuine man not a slick sales man truly a good man . See you all soon Claudia from Michigan

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Claudia, Thank you for driving all the way from Michigan, not once but twice! We are so glad to hear we made it worth your trip on both occasions. Tha...nk you for the excellent endorsement.

  • 5.0 out of 5
    January 1, 2017

    Still pending buying a car from this dealer in the near cuture

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review. We certainly appreciate the 5 star rating, and hope we can find the perfect vehicle for you!

  • 1.0 out of 5
    December 9, 2015

    Will never purchase nor have my vehicle serviced here again. AVOID THIS DEALERSHIP!!

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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 9, 2015

    It really was a most pleasant experience, and I couldn't think of any way it could be improved upon.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 9, 2015

    Excellent service, salesperson very knowledgeable and courteous, would refer any family and/or friends to Northtown

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 7, 2015

    Always greeted with a smile and very courteous. Service is great and they always finish within the time they promise.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 6, 2015

    Everyone was lovely during my recent visit, including the young lady who took my information and the young man who was the concierge. The fact that I came... in with an issue with no appointment and was treated so kindly made the experience a truly pleasant one.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 6, 2015

    Always a pleasure. The service staff is great and if I choose to wait the lounge is wonderful. If I choose to drop my car off the staff get me in a loaner... easily. Very kind and helpful service reps. I never feel like I'm being ripped off. Instead, I feel like they are really trying to help me.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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