Reviews
The process was easy and the vehicle was ready for pickup
The process was easy and the vehicle was ready for pickup as promised. Price was okay.
The process was easy and the vehicle was ready for pickup
The process was easy and the vehicle was ready for pickup as promised. Price was okay.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad your visit was quick and easy!
Amber did an excellent job answering all my questions.
Amber did an excellent job answering all my questions. The service department is excellent with fast service and great prices. I choose Basil Volkswagen for great prices on vehicles and great service. Thank you Ron DiNicolantonio
Amber did an excellent job answering all my questions.
Amber did an excellent job answering all my questions. The service department is excellent with fast service and great prices. I choose Basil Volkswagen for great prices on vehicles and great service. Thank you Ron DiNicolantonio
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review of our service department Ron!
This is my third purchase from Basil Volkswagen of
This is my third purchase from Basil Volkswagen of Lockport. Upgraded my 2023 Atlas Cross Sport to a 2025 Atlas Cross Sport. The buying experience with Kevin H is easy, no pressure and extremely fair. The service department has always had excellent service - 10/10. If you’ve never considered a Volkswagen, please stop in and see Kevin..
This is my third purchase from Basil Volkswagen of
This is my third purchase from Basil Volkswagen of Lockport. Upgraded my 2023 Atlas Cross Sport to a 2025 Atlas Cross Sport. The buying experience with Kevin H is easy, no pressure and extremely fair. The service department has always had excellent service - 10/10. If you’ve never considered a Volkswagen, please stop in and see Kevin..
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad you like your new Atlas Jax! Kevin H is really the best!
Basil made buying my vehicle a pleasure.
Basil made buying my vehicle a pleasure. Friendly and made my purchase completely painless with me driving my new vehicle home the same day. I would recommend Basil Volkswagen without hesitation.
Basil made buying my vehicle a pleasure.
Basil made buying my vehicle a pleasure. Friendly and made my purchase completely painless with me driving my new vehicle home the same day. I would recommend Basil Volkswagen without hesitation.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review!
Amber was very helpful and pleasant.
Amber was very helpful and pleasant. The wait time was reasonable. The video was very helpful.
Amber was very helpful and pleasant.
Amber was very helpful and pleasant. The wait time was reasonable. The video was very helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amber really is the great and we are so glad she was able to help you with your vehicle!
Very satisfied with the service and solutions to the
Very satisfied with the service and solutions to the issues I had.thanks for your help.
Very satisfied with the service and solutions to the
Very satisfied with the service and solutions to the issues I had.thanks for your help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review Drew!
Basil Volkswagen offered me the best deal on my VW Tiguan
Basil Volkswagen offered me the best deal on my VW Tiguan than any other dealership. The staff was absolutely wonderful! Everyone was very pleasant and accommodating. I would just say to be sure to test drive your brand new car before purchasing I love my new Tiguan although, it's my 3rd one. I will shop at Basil again for my next VW, hopefully, the Atlas Sport.
Basil Volkswagen offered me the best deal on my VW Tiguan
Basil Volkswagen offered me the best deal on my VW Tiguan than any other dealership. The staff was absolutely wonderful! Everyone was very pleasant and accommodating. I would just say to be sure to test drive your brand new car before purchasing I love my new Tiguan although, it's my 3rd one. I will shop at Basil again for my next VW, hopefully, the Atlas Sport.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for continuing to be a Basil VW customer! We are glad you love your Tiguan!
The crew at Lockport VW just got me into a beautiful new
The crew at Lockport VW just got me into a beautiful new Tiguan. Straight shooters, a great price and in and out in a few hours. Looking forward to scheduling my service appointments when the puppies are around.
The crew at Lockport VW just got me into a beautiful new
The crew at Lockport VW just got me into a beautiful new Tiguan. Straight shooters, a great price and in and out in a few hours. Looking forward to scheduling my service appointments when the puppies are around.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review and we are so glad you love your new Tiguan!
Amber Demmin was extremely helpful in getting my car
Amber Demmin was extremely helpful in getting my car serviced around my travel schedule. After having trouble at other VW dealers I have been extremely happy with the support from the team at Basil CW.
Amber Demmin was extremely helpful in getting my car
Amber Demmin was extremely helpful in getting my car serviced around my travel schedule. After having trouble at other VW dealers I have been extremely happy with the support from the team at Basil CW.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review on Amber! We are so glad you were happy with Basil VW!
Joshua did an excellent job today.
Joshua did an excellent job today. Always professional and goes beyond my expectations. I go to Basil for the service.
Joshua did an excellent job today.
Joshua did an excellent job today. Always professional and goes beyond my expectations. I go to Basil for the service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about Joshua!