Basil Volkswagen of Lockport

One of the best buying experiences I’ve ever had. Could not believe how quick and easy it was. Will buy from the again. Hands down one of the most enjoyable... purchasing processes ever during such an insane pandemic time.

Sales team was very efficient and knowledgeable. The dealership was very clean and prepared to handle the COVID19 in a safe environment. I would Highly... recommend Basil Volkswagen to anyone looking for a very easy and fun car buying experience.

This dealership is excellent! I was impressed that the associate took 45 minutes to teach me how to use every feature in my new vehicle! This associate... knew the vehicle inside and out. There was not one question he did not know the answer for. They were friendly, not pushy, and took the time to answer my questions. The finance associate was also excellent. He informed me of the information and did not push me into buying extra. I had an excellent experience and would recommend to others.

Friendly, professional service. Test drives went well. No pressure from the sales staff. Scheduled an appointment quickly. Answered all of out questions... completely and gave several quotes that we requested.

Fantastic service while helping me buy a vehicle during these tough times especially. Was extremely supportive. Spoke with a salesman named Taylor who... responded quickly and was honest. Something very hard to find nowadays. Would absolutely buy from them again.

It was a pleasure to work with Taylor, Charles and Jason towards the purchase of our VW Atlas. They were both straightforward, understood what we were... looking for and made the process completely hassle-free- from the initial inquiry to financing. After having issues with another dealership, it was a huge relief to work with them!

Did excellent job. Fast and courteous service. Highly recommend. Helped with problem that I wasn’t there for initially. Would go back anytime and would... recommend to friends

Great Basil service experience. Parts were on order, but Basil picked them up from another dealership to get it done timely. Work was done promptly with... no issues.

Sales staff (Tony Borzillri) was very helpful and made the buying process very easy. I would recommend basil Volkswagen to friends and family. Will go... back again.

I can’t say enough nice things about this dealership. We’re from Rochester NY but we’re in bflo and thought we’d give Basil a try. We got an amazing deal... and the people at the dealership were the nicest we’ve ever dealt with. It was fast and painless which is extremely unusual. We’ll definitely make the trip for our next car!