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iCars Chicago

(549 reviews)
Visit iCars Chicago
Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 8:00am–5:00pm
Tuesday 10:00am–7:00pm 8:00am–5:00pm
Wednesday 10:00am–7:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 8:00am–5:00pm
Friday 10:00am–6:00pm 8:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
(847) 453-4635 (847) 453-4635

Reviews

(549 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing experience

Icars Chicago isn't your typical dealership. They have amazing customer service and amazing prices on beautiful cars. I wasn't pressured to buy anything and they made the experience more personable then just a transaction. Barry,Afrim, jasin and their staff helped me find a car that would fit me. I got a amazing deal and great service. I recommend icars Chicago to anyone whose looking to buy. They definitely are a 5 star dealership and look forward to doing more business with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service, worth the drive!

Very friendly and helpful. Quick service, all business. Made the buying experience great. Would buy another car from them in a heartbeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I've never had a better buying experience

Here's the difference between these guys and the rest: They absolutely love what they do. They absolutely love cars. And their passion translates throughout the buying experience. I bought my Lexus RC F sight unseen from across the country. Barry and I spoke about the car and we had a deal within about 10 minutes. I could tell I was dealing with someone with integrity and had no doubt the car was as described. I got a great price, shipping was arranged, and the car arrived on time in perfect condition as promised. I couldn't be happier. If you're in the market for a quality car, go with iCars. You'll be happy you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Phenomenal buying experience

Here's the difference between these guys and the rest: They absolutely love what they do. They absolutely love cars. And their passion translates throughout the buying experience. I bought my Lexus RC F sight unseen from across the country. Barry and I spoke about the car and we had a deal within about 10 minutes. I could tell I was dealing with someone with integrity and had no doubt the car was as described. I got a great price, shipping was arranged, and the car arrived on time in perfect condition as promised. I couldn't be happier. If you're in the market for a quality car, go with iCars. You'll be very happy you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Good experience

I am happy to leave a positive review of iCars Chicago. The vehicle I purchased from them was as described, and they made the process easy, including pickup at the airport to drive the car home. Their shop is full with high quality vehicles and they appear to select their inventory very carefully.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience period!

After being burnt before, we were skeptical about buying a car out of state, Barry gave us a detailed description of the car over the phone, I still wasn't 100% convinced. We were met at the airport by Jason, pulling into the parking lot we were welcomed by brothers Barry and Afrim , and there she was waiting for us, our beautiful M5, the car was exactly as Barry had described over the phone, stunning!! The showroom was full of so much eye candy, it was hard choosing which vehicle to take home. Barry even went the extra mile by making my sons day and taking him for a ride in a Ferrari. Afrim had the paperwork squared away in no time at all. This was by far our best car buying experience ever, a wonderful honest family business who made car buying the way it should be, hassle free. We will definitely be back for our next car, that's for sure! Thanks again guys, you rock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Everything was straight forward and honest.

I called about my now jaguar xkr and got Barry the owner on the phone. I was 6 hours away in ohio and he made the process so easy. He was able to negotiate and delivered what he said. Car looks awesome and have nothing but great things to say about this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast easy truthful and delivered.

Barry (owner) negotiated with me and no sales BS. He was honest how the vehicle looked and made the process so easy. Highly recommended!!! Would buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great experience at iCars

Great experience overall, Barry was very accommodating, and knew exactly what car best suited my needs. I am a car guy, so I have bought many cars in my lifetime from various dealers. I am so happy with my purchase, and honest/straightforward customer service during the process. Will buy from them again, and again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

First Mercedes Benz Purchase

I would just like to say that the service at iCar Chicago is nothing short of amazing! Afrim and the rest of the guys over there went over and beyond my expectations. They made my purchase so seamless and easy as it can possibly get. As far as their facility, it absolutely blew my mind. From the looks of the outside, you would never know how awesome it was inside. Definitely a hidden gem!! If youre in the market for used luxury car, then look no further because iCar Chicago is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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