Doug Henry Chrysler Dodge Jeep Ram

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Doug Henry Chrysler Dodge Jeep Ram Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2019

DOUG HENRY CDJR IS PROUD TO BE AN AUTOMOTIVE LEADER IN EASTERN NORTH CAROLINA. WE ARE CENTRALLY LOCATED IN KINSTON, NC AND WITHIN DRIVING DISTANCE OF GREENVILLE, NC, NEW BERN, NC JACKSONVILLE, NC AND GOLDSBORO NC.

...



SINCE OPENING OUR DOORS, DOUG HENRY CDJR HAS KEPT A FIRM COMMITMENT TO EXCELLENCE WHEN SERVING OUR CUSTOMERS.
WE OFFER A WIDE SELECTION OF NEW AND USED VEHICLES AND HOPE TO MAKE THE CAR BUYING PROCESS AS QUICK, TRANSPARENT AND HASSLE FREE AS POSSIBLE.

CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY AND OUR DEDICATED STAFF IS COMMITTED TO ACHIEVING THIS GOAL IN EVERY ASPECT OF OUR BUSINESS.

"I got MY Doug Henry!"

Service

Oil, Filter Change

$29.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
72 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 28, 2019

    I really like the salesman James Hedgepeth. He was knowledgeable, friendly, and a pleasure to work with! I would rate his customer service skills, as a... 10.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2019

    It was easy to make an appointment. The service department was very friendly, attentive, considerate and professional. The recalls on my truck were taken... care of at this oil change appointment. It is definitely customer first at Doug Henry. I have always had a very pleasant experience at Doug Henry.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 14, 2019

    I actually enjoyed my experience at Doug Henry of Kinston. Upon arrival I was greeted by Jeremy the sales manager. He kept me company because my car dealer... went to fill the vehicle gas tank. Talking to Jeremy was like talking to an old friend like we were catching up. Then Stephanie came in. She was awesome she was very professional and made my car buying experience great. I have bought multiple cars in my lifetime and Stephanie by far was the BEST dealer I have ever had. The transaction was very smooth and hassle free. Then there was Brad he was all about getting me the best deal and ensured that I understood everything I was signing. Brad was a very cool dude only way I can describe him. Once the car was purchased Stephanie took more time helping me move things from the old car and into the new one. Then she sat with me for about 20 mins making sure I understood all the bells and whistles. If I ever buy a car again I know where to go.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 1, 2019

    JB is an excellent Technician who knows how to evaluate a vehicle and able to articulate the vehicle needs to the customer.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 29, 2019

    Thanks to James and Jermey for making me feel welcome and listening to my situation, not only that, they helped fix my situation. They were liken to someone... I knew for many years, I feel like I have gain 2 new friends. The staff was very friendly as well. Gotten a free oil change, the guy back that was very helpful, in setting up the parameters on the radio, the horn now blows when it is locked. Thank U! Doug Henry!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 20, 2019

    STAFF WAS COURTEOUS AND PROFESSIONAL WITH UP FRONT COST ESTIMATIONS. INTERACTIONS WITH OTHERS PATRONS WERE PROFESSIONAL AS WELL. STAFF WELL DRESSED AND... THE ENTIRE SHOWROOM, MAINTENANCE AREAS WERE CLEAN.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 20, 2019

    Service department explained clearly what the recall was about and did the necessary work efficiently! The parts department was very helpful re my request... to order seat protective covers and in addition ordered them without commitment on my part until they come in and we try them to determine if they fit correctly! Excellent!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 9, 2019

    Doug Henry CDJR demonstrated professionalism, timeliness, expertise, and a genuine concern for the customer. I drove up from the Jacksonville, NC area... due to lack of trust and confidence in my local dealerships maintenance department. I am thankful for Derrick and the rest of the Doug Henry team, they made this a very satisfying experience. They demonstrated through their performance that they care about the FCA brand, and in turn demonstrated that they care about FCA customers. Doug Henry CDJR has my confidence, and my business.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 27, 2019

    Easy to work with. Took time to show everything available in my price range. Large inventory to choose from. Will definitely recommend to friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 26, 2019

    The recall service took less than an hour, waiting area was comfortable, and I was quoted a great price on new tires at the parts dept that I will be purchasing... in the near future. Also Derek was very good at answering all my questions with ease and honesty. When I need my next service, I will return to this dealership!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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