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Norm Reeves Honda Irvine

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,486 reviews)
Sales hours: 10:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–5:00pm 8:00am–5:00pm
Tuesday 10:00am–5:00pm 8:00am–5:00pm
Wednesday 10:00am–5:00pm 8:00am–5:00pm
Thursday 10:00am–5:00pm 8:00am–5:00pm
Friday 10:00am–5:00pm 8:00am–5:00pm
Saturday 10:00am–5:00pm 8:00am–5:00pm
Sunday 10:00am–5:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent

I bought a 2015 Civic Ex from Jay Arghandiwal this past Saturday. He was very easy to talk to and knowledgable about the vehicle. Very Happy with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us feedback on your latest purchasing experience at Norm Reeves Honda Irvine. We're glad to hear that Jay was able to give you an easy and overall positive experience. Thank you for your business and enjoy your new Civic! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

Great experience

It was a pleasure dealing with Jim saber. The process went very smooth and at the end of the day I felt good about how it all worked out. I'm very happy with my CRV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Daniel, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

Super satisfied

I walked in knowing exactly what I wanted, and I left with just that! I'm very happy with the experience I had and I love my new HR-V.... All thanks to Cooper Mugg who helped me out at Norm Reeves Honda Superstore Irvine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review! Cooper is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

Fourth Honda Family

Alex helped us purchase a new Accord and we love it! Alex was helpful without the salesman pressure. Will look for Alex at Norm Reeves when we buy our fifth Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Accord! We are very happy to hear that Alex could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

Quick and Efficient purchase

Although I live in San Diego, I finally found the 2016 Honda Pilot I wanted. I contacted Long Leho via email and phone. I drove up one evening and the deal was closed EXACTLY as I was told. Everything went great! I highly recommend Norm Reeves and Long Leho.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could provide you with great car buying experience. Congrats on your new Pilot! Please come back and see us again in the future with anything else you might need. Take care! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

Awesome experience!!

I'm a first time buyer and had the best customer and dealer service experience with Orlando as he was very helpful and keen in explaining all the details and process of a buying a car. He was very knowledgeable and professional in every way that I would highly recommend him when getting a car in this branch especially with parents who wants a better service and dealership for their first time buyer kids. He was very accommodating and me and my mom were very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jen and thanks for your kind words! We appreciate Orlando as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

Bryan Kerr - the only man you need to see about a car

I was looking for a new Accord Coupe and had been searching online with various dealers. I live in San Diego, and was only looking within my area. However, I took a chance and decided to go north a little and found Bryan Kerr at Norm Reeves' Honda in Irvine. He was prompt, courteous, and best of all gave me a phenomenal deal. He literally blew all the other dealers away in terms of price, and he wasn't a pest with incessant emails and calls (especially when I asked others NOT to call me). Bryan says that no one else can compete with him because he offers the best deals of anyone. I would have to agree. His first offer was truly the best offer and it's what made me call him and tell him I was driving up to purchase the vehicle only an hour after our initial contact. Despite the traffic and drive up from San Diego, it was well worth it. Bryan was a gracious host at the dealership, took his time to let me select from the colors I was in doubt about, and there was absolutely no pressure from him or anyone else within the dealership. It's been a while since I had last purchased a car, but if all the dealership experiences were like this, I probably wouldn't have driven my car for 12 years! I highly recommend Bryan to anyone - my dad came with me and asked for a couple quotes on cars...Bryan gave him some amazing numbers and now, my dad (who wasn't really in the market to purchase) is seriously considering buying one. As I said, Bryan understands what people are looking for and really gives you the best deal out there. He's not about haggling and negotiating back and forth endlessly. He realizes it's a waste of everyone's time and just gives you the best offer up front. No joke. While I know my Honda will last me forever (just like my first one), I'd be very tempted to buy another car sooner from Bryan and Norm Reeve's Honda knowing that Bryan will give me a great price on a great car. More people should be like Bryan. And more dealerships should be like Norm Reeve's in Irvine. Thank you Bryan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to write this review! Bryan is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

First car for my Daughter

Great buying experience at Honda Norm Reeves Superstore Irvine with the Great Help of Orlando Orogo..he really helped us from the whole process of buying a car I will highly recommend him to all my friends and relatives

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

Thanks Sebastian kavoosi.🌹🌹🌹

?????? I want to buy a car and search for patient ,kind and professional person. I find a name ??????SEbastian Kavoosi. I went to norm reeves honda superstore irvine auto center with my sister and find him. He is true,he is so nice man and help me alot. sebastian?????? Answers all of my questions and he is really patient and professional man ,i ever seen . I buy a great car with helping of Sebastian kavoosi . Thanks a million Sebastian kavoosi.thanks norm reeves honda for having professional sebastian. ??????????????????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We are truly grateful for this awesome review! We are thrilled that Sebastian was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com

Great service

I had a great service and fantastic deal at Norm Reeves honda in Irvine. With my number 8 of cars buying , you can tell that I am a fan of norm reeves honda . Christopher Ebhabha made it so easy for me to get the best deal and close it out as fast as I was looking for . Thank you Chris , I am sure I will see you a gain Chris .. Thank you again for your exceptional help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi and thank you for this great review! We're excited to hear that Chris took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com