Reviews
Write a reviewexpect the unxpected
I got a very good accomodation and help from my agent Sebastian. I thought I wont get the deal but with the support of my agent He made it happen. Thanks buddy!! ??
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi and thanks for your kind words! We appreciate Sebastian as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Bought a Honda Civic
I had an excellent experience at Norm Reeves Honda in Irvine. I work with Long Leho and he was professional, courteous, and knew what he was talking about. He wasn't too pushy either. I ended up buying a Civic the next day and I'm really enjoying the ride. Lee in financing was also pleasant to work with and I appreciate his help. Thank you Norm Reeves Honda for the awesome Civic and thank you Long and Lee. You were very helpful Honda people. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your new Civic and thanks for this wonderful feedback! Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next appointment! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Thankful to Orlando Orogo
We"re very grateful to Mr. Orlando Orogo for helping us out to get an awesome deal with our new car. He's very professional, accommodating and helpful. We haven't get this kind of attention and service with other dealership. We'll definitely recommend him to friends and relatives. More power to Mr. Orogo and to Norm Reeves Honda Superstore Irvine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi and thanks for your kind words! We appreciate Orlando as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Awesome deal!
Honda norm Reeves dealership takes care of all you need. They offer awesome deals with great customer service - Ed, Tony and Steven are on top of processing my paperworks. Hassle free especially from customer like me whose driving 3hrs just to get in Irvine. But its all worth my money and time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi and thanks for the great feedback! We're very happy that Ed, Tony and Steven were there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Thanks a lot, Carlos Ancheta for your help
It was a pleasure to work with Carlos to buy my new car at Norm Reeves Superstore Irvine. Carlos is very professional, friendly and patient. He run several trips to find exactly the car we are looking for. We highly recommend Carlos and Norm Reeves where we have got good price and great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to know you enjoyed working with Carlos, Kevin! He's an excellent member of our staff and we're happy to have helped you. Thanks for this five-star review! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Thank you Jay Arghandiwal for your help
I am really happy to got my new Honda Civic 2015 from Norm Reeves specially from sale man his name Jay Arghandiwal . I am really recommend him and Norm Reeves Honda. Good service and nice people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave this great review! We're so glad you had a positive experience with the help of Jay. Enjoy your new Honda Civic, and let us know if there is anything else we can assist you with. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
thank you, HONDA!
It was a pleasure doing business with Bryan Kerr at Norm Reeves Honda in Irvine! We drove home w/ the EXACT new car that we requested & all within about a couple hours, Hassle free! If you get a quote from another dealer ( as we did ) it definitely WILL NOT hurt to ask Honda Irvine before you buy! Not only did Honda Irvine match the quote, they got the other dealers beat (& then some!) They really & truely come through for their customers!!! "Honesty" is their best policy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! I'm very happy to hear that Bryan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
A great day to buy a car!
Internet sales manager Bryan Kerr had the three cars lined up and ready for us to drive when we arrived at the dealership! We couldn't have been more pleased with the ease of test driving the cars and coming to a final price! Everyone we worked with that day made the buying experience fun and friendly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
The sales staff was great to work with.
Our sales consultant, Raffy Nava, Was very helpful, knowledgeable and friendly. At no time did he ever pressure us to make a decision and was very honest in his advice. The sales manager was just as pleasurable to work with. We were disappointed with the finance person that finalized the paperwork. He was not friendly and seemed to be annoyed that we were there. However, the good guys far outweighed the one bad one. We would gladly use this dealership again.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We would like to thank you for sharing this feedback. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Nice sales consultant
My sales consultant is Alex Nazer.I felt very comfortable with him. He sold me just what I wanted. He is very respectable, patienced,cares about what I wanted to buy,and does his job well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for your kind words! Alex is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com