Reviews
Write a reviewExcellent Service
When I first contacted Ahmed over the phone, he was professional and friendly. After two days we went inside the dealer and Ahmed helped us with our shopping. Everything was fast and easy. Thanks Ahmed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for this great review! We try to create a friendly and professional experience for all of our customers. We’re glad that Ahmed was here to help you. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
to thaks
I want to thank you Sebastian Kavoosirad, you really make my day, we so happy, and I'm really appreciated all you Help. thanks again :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for this five-star review. We love providing our customers with a great experience. You were happy with your visit and we're excited about your reviews. Thank you again for your kind words and business. Check us out on Facebook and Twitter for access to our exclusive specials. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Made it Easy
Thanks to Joe Khair (and friends!) for making the lease return and new lease processes so easy. With all the i's to dot and t's to cross, plus spending extra time to go over the amenities in the vehicle, Joe made it a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for writing your experience with us! We appreciate Joe for giving you a pleasant experience. Thank you again and we look forward to working with you again in the future! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Best deal and best service
I was promptly greeted and helped. The sales person was very knowledgeable. He discussed with us about detailed pros and cons of our choices, without being pushy. He was very courteous and friendly. He tried very hard to be expedite when knowing that we were in a hurry. The paper work is a bit lengthy, albeit better than the car dealer we went through in the past. This is my third Honda Accord and still love it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your third Accord! We are grateful for the loyalty you showed to us. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Norm Reeves Honda Irvine any time! Take care. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
amazing service
My brand new Honda Accord was my first car that i had ever bought and it couldn't have been made possible with out Sebastian!! He was very patient and really sympathized with my family's situation and was able to make this purchase happen with both sides profiting at the end. I highly recommend that if anyone were to conduct business at this dealership that they ask for Sebastian because he is amazing!! from - A very happy customer (Sherveen)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about customers that have a terrific experience at Norm Reeves Honda Irvine and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. We will share your comments with Sebastian and congrats on your new Accord! Please feel free to contact us if you have any questions on your new vehicle. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
My first car 2015 brand new purchase
I had a great experience working with Raffy Navas. He was A+ service and friendliness. He answered all my questions, cared about what I was looking for, and made my experience a good one. I have a brand new 2015 Honda CR-V Lx. You don't find many sales people that email you and call you after the sale. He was very nice and friendly! I will be back someday to see Raffy for all my purchases. Ladies he is honest and informative. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this amazing feedback and for the recommendation! At Norm Reeves Honda Irvine, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Raffy was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Honda that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next auto needs; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
My First Honda SUV
I bought my first Honda Pilot EXL 2016, Bryan Kerr helped me to find the right vehicle and he is such a nice guy to deal with, he is a professional guy with great attitude. We communicated a lot through Email and he answered all my questions very friendly. He suggested the best for me and that matched my need, so I will definitely suggests Bryan Kerr and this dealership to my friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. Congrats on your new Pilot! We will share your comments with Bryan and the rest of our team and we look forward to seeing you at our dealership in the future. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Bryan is awesome
I get my first car here. Bryan Kerr help me a lot and offer a good price to me. Nice service and always patience. I will definitely suggests this dealership to my friend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your first buying experience working with Bryan! Congratulations on your new car! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Sebastian was very helpful
Thank you so much Sebastian Kavoosirad we love our car Thanks for helping us choose what we want in our new honda accord and you also stayed late for us thank you so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com
Cooper at Norm Reeves was great!
I recently bought a Honda CRV at Norm Reeves Honda. Cooper Mugg was my sales person and he was great. He was very knowledgeable and not pushy at all. I felt like he was on my side and really wanted me to get a great deal. Everyone at the dealership was very nice. I would definitely recommend going there and ask for Cooper!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the recommendation! We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will share your comments with Cooper and the rest of our team and we look forward to seeing you at our dealership soon. Gary Hensley - Customer Relations Director, ghensley@normreevesirvine.com