Reviews
Always Exceptional Service
Always beyond satisfactory job with car services and customer service, from simple appointment reminders to one-time-fix service and repairs. Greatly appreciate the honesty, never pressured, and fair prices/deals. Thank you! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Valued Customer, We take pride in providing the best service possible and we're so happy to see that our team provides you just that. Thank you for your loyalty to us here and we hope we can continue to take care of you and your vehicles for many years. Hope to see you soon. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375
AWESOME!
We bought a new Honda Accord Sport for an excellent price at an excellent finance rate in a short time period. The salesman, Alex Nazer, and finance guy, Sean Kasai, were so knowledgeable, efficient, professional, kind, friendly, and such a pleasure to do business with. They had a good inventory, nice lot, and very nice offices and showroom. They had the exact model and color we were looking for at the best price. We will definitely drive back to see Alex at Norm Reeves Honda from Norco for our next car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Valued Customer, Congrats on your new Accord and welcome to the NR Honda Irvine Family! We're so happy to see that Alex and Sean took great care of you and got you into the car you deserve. We hope it's treating you well and we look forward to seeing you at your first service visit! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375
Service appointment
Appointment was made with ease - Dominic was polite helpful and knowledgeable - the wait time he quoted was accurate - future work needed was explained in full
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Valued Customer, Thank you so much for this 5-star review and for choosing us here at NR Honda Irvine. It's a pleasure to see that Dominic was extremely helpful and you were in and out in no time. We hope your vehicle is running just like new and we look forward to seeing you at your next service visit. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375
1st Oil Change
Service was fast and everything was explained to me before the work began, The car wash is a nice touch after service. Wish the wifi access was posted in the waiting area.,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brian, Thanks for this positive review. We're pleased to see that our service team took care of you and got you back on the road in no time. We hope your vehicle is treating you well and we look forward to seeing you at your next service visit. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375
Very prompt and polite service
Pretty much what you expect from Honda. They are on the top of their game. Very prompt and polite service at very reasonable price. Recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Srini, It's a pleasure to read this and see that your experience was a positive one. We're grateful for your business and hope we can continue to earn it for years to come. Please let us know if you ever need anything. We're always here to help. Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375
Everything was great!
I had fun test driving different vehicles and learning about Honda sensing. Thank you Jon Mandujano for my great buying experience. Referrals coming your way
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Valued Customer, We're so pleased to see that you had a great experience with Jon. We're appreciative of your business and hope we can continue to provide you with quality service for many years. Hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375
New Car buying experience
The honda of Irvine is an amazing dealership. From the start of the buying process to the finish was extremely efficient and honest. Very quick process. thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Valued Customer, We take great pride in providing top-notch service and we're very happy to see that you received just that. Congrats on your new car and welcome to the NR Honda Irvine Family. Hope all is well and hope to see you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375
Awesome experience!
This is my first purchase of a Honda vehicle and the experience at Norm Reeves was outstanding! My sales affiliate Ashley J. was so kind and patient, she was the one that made the entire process different. What sets Ashley apart was that she acted on every request fast and always with a sincere smile. She really made me feel she cares, and that's what matters to me and I believe to most of the car buyers. Pricing was transparent at Norm Reeves and Ashley presented numerous options to me until it reached within my budget. It was really the best ever car buying experience I ever had. I highly recommend Norm Reeves, and if you can, ask for Ashley!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi WC, Congrats on your first Honda and welcome to the NR Honda Irvine Family! We couldn't be happier to see that Ashley took great care of you and got you into the Honda you deserve. We hope you're loving it thus far and we hope to work with you for years to come. See you soon! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375
My experience with Christopher Ebhabha/Honda irvine
Great customer service. Chris Ebhabha was amazing and very knowledgeable with Honda features and services available to me. Kevin Marks was also helpful in locking the payment I had requested for my new lease and waiving overage of miles on my older Honda lease. Rick Acosta in finance was also very efficient in expending our contract and getting us going on our way with our new Honda! Thanks norm reeves Honda superstore!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Liz, It's a team effort here and we're so happy to see that our team worked hard to get you into the vehicle you deserve. We're extremely grateful for your business and we hope that we can work with you for many years to come. Hope you're well and hope you're enjoying your new car! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375
The best experience ever
I love this dealer on special the personal atending me he was respectful friendly and helpful i will recommend this dealer and the personel special Jon Mandujano Im thankful for you help !!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Valued Customer, Jon is an all-star and we're so happy to see that he provides you with the outstanding service that you deserve. We'll be sure to share this review with Jon and our team. If you ever need anything, please let us or Jon know. We're always here to help! Gary Hensley Customer Relations Director Norm Reeves Honda Superstore Irvine ghensley@normreevesirvine.com 949-830-7300 x375