Sterling McCall Chevrolet

I dealt with Brian Niechwiej over the Internet and by phone. I live 2 1/2 hours away, so I was hesitant to drive all that way not knowing what type of deal we could reach. Needless to say, I drove home with a brand new 2015 Tahoe. I plan on dealing only with Munday Chevrolet for all my future purchases.

I had a service appointment with David Guerrero to have my car serviced for 2 recalls. I explained to David I have a blow detector in my vehicle. So he said I would have to remain with my vehicle the entire time that is was there. I proceeded to ask him so if it takes 8 hours, I must sit up here for 8 hours, his response was"yes". I said if it takes 12 hours must sit here for 12 hours. Yet again his response was "yes". I replied and said "this is a got xxxx shame". He responded by saying, "yes it is a shame that you have that device in your car". By this point I am very upset, and I responded saying , "No it is a got xxxx shame that I purchase this cheap xxx car that has a recall ever other month. I proceeded to my vehicle and left Munday Chevrolet. (Mind you he was so into my personal issue , he failed to get their beeper back, which I still currently have. No only did I receive poor customer service, but I was looked down upon because of a personal situation I have going on. I contacted the service manager Lance Parish and told him the entire story. He quickly explained what they need to do to have my vehicle repaired and said that David was new. I explained to him, because he is new does not negate him from the responsibility of good customer service and knowledge of the job you employed him with. He said he would speak with, very unconcerned that not only did I loss time from work, but my vehicle still is not fixed. I will be taking this issue up with their corporate office.

I would like to thank Hyder Alkhazali for being very attentive, patient and overall a wonderful salesman. I told him what I wanted and he made no promises, but in the end, got me exactly what I wanted. The process took a while, considering credit and finding a loan, but I walked out with a brand new car (that I wanted). So I am very thankful to God first and Hyder second for not stopping until it was done and I was happy. :-)

My wife and I have been in the market for a Silverady and Brian and Keith were very patient and helpful in our buying experience. This is the second vehicle we purchase from Munday and the the whole staff is very knowledgeable, treat you fair, want your business and care. Will definitely shop at Munday for our next vehicle. Tks.

Was informed by Chris I had to be at the dealership in person, even when this was not convenient for me as I was on vacation in far away Springfield, MO and had arranged for someone to inspect the car and if ok, perfect the purchase on my behalf. Decided to negotiate the price on phone, so that, if agreed by both parties, I could then consider going to Houston to conclude the purchase, subject to satisfactory inspection. Was offered about $400 discount. Few days later the SUV was advertised for less than the discounted price offered on phone!!! I did not understand this. So I looked elsewhere.

Spoke with Pleasant Abraham, he found the car I was looking for. Then informs us the vehicle was vandalized over the weekend. We asked that he get back with us about repairs and availability. Never heard back

My father went to Munday Chevy to purchase a new truck because of a radio ad he heard. they wanted $7700 down, offered him a 10.99%, wanted to give him $13,500 for his trade and wanted to charge him RETAIL for the new truck he was trying to purchase. I stopped that xxxx. Went to another dealer, had to put $3000 down verse $7700, got a 1% verse 10.99%, got $17,500 for the trade verse 13,500 and purchased a truck that had a MSRP that was more money for $5000 less than the truck at Munday. who wouldn't buy the truck from the other dealer????? The saleman had the freaking nerve to call him and kindly tell him "thanks for wasting my time" Really????? That place is a joke.... Sidenote, when we were at the second dealership buying his new $50K+ truck, I purchased a new 2014 Corvette conv. They really are idiots at that place and I hope the GM reads this review.

I took my Hummer in the other day to get an inspection on my radiator which was cracked and they gave me a price of $2000. They also said my transmission was slipping which they said it was just as good to change it out with a rebuilt transmission because the price to fix it would be almost the same. I told him no it was too high and took it to all cure radiator which charged me $340 to replace the radiator,some hoses, and thermostat. Then I'll take it to America's transmission and they charged me 500 to replace some gears in it. Everybody thinks the dealerships are the best way to go on fixing their vehicles but if you do your research you will find better auto care shops with more reasonable prices.

I had been shopping for a couple months searching for a local dealer who would honor GM supplier pricing on a new Corvette order. I talked with Munday several weeks ago, as well as many other dealers around Houston, and none were doing GMS pricing on the Vettes. I was not surprised and was about to place my order out-of-state when, out of the blue, I received an email from the Internet Sales Director at Munday stating (in writing) that they would now accept GMS pricing on a new Corvette order... (here's the exact email I received... with names removed) ==================== Dear xxxxx, I just got word from the General Sales Manager that he will offer GMS (if you quailfy) for a new Corvette Order. Let me know a time when you can stop by and we will put this order together for you. The next order is next week so I want to do my best to make sure everything is good to go and you should be driving in September! Thank you xxxx xxxxxx Internet Director Munday Chevrolet ==================== Naturally I was very happy and proceeded to engage in phone calls with them to make an appointment to place my order. I live an hour away, and just to make sure before I drove all the way there, I asked for one more confirmation that they were going to honor GM supplier pricing and they again said YES. (here's the exact email I received... again with names removed) ==================== From: "xxxxxxxxx@mundaychevy.com> Date: August 4, 2014 at 6:03:03 PM CDT To: xxxxxxxxx Subject: RE: Munday Chevrolet Yes we will do supplier Sent via the Samsung GALAXY S® 5, an AT&T 4G LTE smartphone -------- Original message -------- From: xxxx xxxxx Date:08/04/2014 5:50 PM (GMT-06:00) To: "xxxxxxx @mundaychevy.com" Subject: Re: Munday Chevrolet xxxxxxx I just noticed in your note you stated GMS (which is employee discount). I qualify for Supplier Discount (not employee). Can you confirm that you will honor GM Supplier Discount on a new 2015 Vette order? ==================== With that 2nd written confirmation to compliment the phone calls I was having with their sales staff I took time off and traveled that week to their dealership and placed my order with supplier pricing credentials included, just as they told me to. Everything was going good until the following week I received a call from them saying the general sales manager would no longer honor supplier pricing as they had promised me (in writing twice). I guess they expected me to just keep the order with them since I already had it in place but I quickly cancelled it and then reached out to the general sales manager for an explanation. Several days later and he still has not responded. I logged a complaint with the BBB and moved on to place my order elsewhere.

Looked for a 5 Speed Sonic for my daughter's first new car. I dealt with Awni the entire time from researching the car to the final paperwork and review of the car's features with my daughter. Awni was very professional and knowledgeable for the entire sales process! Munday Chevrolet is lucky to have a salesman like Awni! I recommend Munday to anyone purchasing Chevy products. We even made the three hour drive from Schertz, Tx to take advantage of the deal we got!